Hp laptop touchpad not working Thank you for posting your query, I will be glad to help you. Solution (How I have fixed it) : I have made a full Operating system Reinstall (*) and the integrated touchpad + keyboard was working. Update Drivers: Outdated My left click in the touchpad is not working properly. May I know from when are you facing this issue? Did you make any hardware or software-related changes to it? May I know if it works fine when using an external mouse? If your touchpad is not working, here are some things you can try: 1. (Code 10)" in the device manager. When you don't know why your touchpad on HP laptop can't work, or you disabled HP laptop accidentally, you must be eager to know how to enable the HP touchpad. Select Windows 11: Choose Windows 11 64-bit as the operating As I understand the right click on touchpad does not work on your new HP notebook, Don't worry as I have a few suggestions to help you out, Let's understand the touchpad on your HP notebook: For more details, please go through the Maintenance and service guide of your notebook. Run HP Hardware Diagnostics HP PCs - Testing for hardware failures. Install Precision Touchpad Drivers: Download Driver: Download the Synaptics or ELAN Precision touchpad driver from the HP support website. Enable Chiral scrolling - Allows scrolling continuously with one, smooth, circular motion on the TouchPad. The touchpad continues to works to move the cursor, but will not tap or click to select. I have to use a seperate mouse to use the notebook. You can try updating other drivers on the PC using the HP support assistant. Why is my laptop touchpad not clicking? The touchpad might not be adequately enabled from the settings, or it has a delay set. Worked in BIOS but only for a few seconds in windows. NOTE: If you do not have this DeleteUserSettingsOnUpgrade please follow below: 1. Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. Enable EdgeMotion when scrolling - Continues scrolling when your finger reaches the edge of the TouchPad. 3. Ensure you haven’t disabled the touchpad on your laptop using the function keys. Maybe after a driver update. Hi @ImpulsiveLove,. I understand that this problem is causing you trouble. I have tried to Uninstall and reinstall the Touchpad's driver but no success. I only recently got my HP omen, it is now 2 weeks old. Then, I followed some suggestions that I found here saying that I should uninstall the device and restart the computer. Enter your HP computer product name and model number. Quick Tips. I just purchased an HP 14" notebook and the touchpad is not working correctly. HP PC Hardware Diagnostics; Contact ; Bedrijfsondersteuning . I tried everything from my side and there is still issue. This video covers performing resets, There are several options for troubleshooting your touchpad when it is not working. This is a common issue and you can fix HP touchpad not working easily and q Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. About a week ago, I woke my computer from sleep mode and I found that the touch pad had stopped responding. There seems to be no way to download, install, or connect a device for the touchpad. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. For the first few weeks of use, I did not have any issues. The select buttons top and bottom work without any issues. I cannot see any touchpad in my settings. Problem: Touchpad does not work. exe 5. I have a few recommendations . ; Go to Settings → Devices → Touchpad and The touchpad of my notebook is nog functioning at all, sometimes the cursor moves on the screen by it self. 41 (or later). The HP pavilion x360 14m-ba011dx laptop comes from the factory with an 8GB RAM card, however, there are 2 slots available for extra RAM capability. A slow or frozen computer could be caused by your hardware. Are they available? My touch pad doesn't work. Touchpad Not Working. If your HP Stream 11 Pro touchpad is not working on Microsoft Windows 10, you can try the following steps to troubleshoot and fix the issue: Check if the Touchpad is Enabled: Sometimes, the touchpad may be accidentally disabled. This issue has persisted now for almost 4 months with the touchpad not working. If the touchpad of your HP Victus laptop is not working, there are several troubleshooting steps you can try to resolve the issue. Update or Reinstall Touchpad Drivers: Press Windows Key + X and select Device I reviewed the post regarding issues with the left click on the touchpad not working correctly after a windows 10 update. I checked the device manager and i see " This device cannot start. When I look into the settings of the computer and search for TouchPad, nothing comes up. Restart Your Laptop: Sometimes, a simple restart can resolve temporary glitches. Since your HP Laptop 15 has a non-functional touchpad right out of the box, here are a few troubleshooting steps you can try. Welcome to HP Support Community. I've looked for mouse settings in settings - the touchpad does not show up. I understand that you have an HP Envy X360 laptop and the touchpad stopped working. If the touchpad on your HP Stream Notebook is not working after reinstalling Windows 10 Pro, you can try the following steps to troubleshoot and resolve the issue: Check Device Manager: Open Device Manager by pressing Win + X and selecting "Device Hi. I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, 2. Troubleshooting Your HP TouchPad Common HP TouchPad Issues. Try restoring the BIOS to default on your PC. It also occasionally shows other odd/erratic behaviour. Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. Welcome to The HP Support Community. Unfortunately the Synaptics TouchPad is not recognized. HP Pavilion Touchpad Not Working: Likely Causes. It is "on" in touch pad settings and enabled when I check the mouse properties. Update Drivers: Ensure that your touchpad drivers are up to date. Greetings to the Hp Community, It is with incredible frustration that I come to ask you this question. Uninstall the touchpad drivers on the PC from the device manager. The touchpad is NOT off and I have double/triple checked the Properties for the Synaptics ClickPad and all is in line with the HP self-help guide. Under the voice mice the touchpad does not appear anymore (I m not sure it was there before, I ve never checked, but I guess My hp laptop touched is not working sometimes when I opened my laptop. Use these suggestions to fix this issue. Find out how to unlock, update, or reinstall the touchpad driver, perform a clean boot, or run HP diagnostics. The cursor did not appear on the screen and the mouse buttons did not do anything. Welcome to the HP Support Community . If I do not get any solution this time I have to buy another laptop I am fed up with this issue. I have gone in Device Manager and searched for drive updates, there are none - I am apparently running the best driver available. I restarted laptop and then touchpad started working again. Not working sir after the windows 10 20h2 19420. Uninstall and reinstall the drivers for your mouse: Go to the Device Manager and select your mouse. These untested updates are inconveniencing peoples lives. If the touchpad still doesn't work after updating the driver, try the following troubleshooting steps: Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. I understand you are having issues with the touchpad not working after reseating the memory and the battery on your HP notebook. Touchpad wasn't working. However, the Windows 11 installation fails at the "Let's connect you to a network" screen, where neither of my two available wi-fi networks are visible. Windows Troubleshooter. I have noticed that I2C HID Device is showing "This device cannot start. Ihor5. This means that either the touchpad wasn't functional in Windows on HP's original installation of Windows or that HP was using a driver no publicly Next Win10 update same thing. Update your Notebook computer to the latest BIOS from HP. Thanks for reaching out about your query regarding HP ENVY x360 Convertible Laptop Touchpad not working! I understand how frustrating it can be but don't worry, I'm here to help. Still nothing. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. T he touchpad is a standard feature on most laptops. Touchpad works for sometimes and not works for sometimes. If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled. Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. P. 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10 Touchpad and touchscreen work fine in BIOS and Ubuntu live USB (not a hardware problem). It might look like a small button with an icon representing the touchpad. It has Windows 8. Was this reply helpful? Yes No. when I just hold my finger on the touchpad and don't move it, the cursor moves up and down on its own and when I move the cursor using the touchpad, it goes out of control and goes to very different places very fastly and is impossible to control right now. 1 REPLY 1. Don't worry I have a few suggestions to help you out 🙂 . after this installation the touchpad and audio doesn't work. Many HP laptops allow you to quickly disable and re-enable the touchpad using a simple gesture or keyboard shortcut. What I suggest you do is to download and install the applicable Windows driver pack for your notebook. The touchpad on my laptop is very sensitive to the point that sometimes I swear I didn't even touch it. While I am using the laptop the keyboard or touchpad (but never both at the same time) will randomly stop working and I will need to restart the laptop in order to get them to work again. I've tried installing all the drivers I can find online, I've done all the windows updates, there's NOTHING I haven't tried but I can't seem to get the cursor working. Learn why your HP Pavilion touchpad is not working and how to fix it with simple methods. I notice when I go to check out my mouse settings in windows 1 Fix 2. This is the laptop I purchased (and may shortly return): https://www. @lam712. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. Download and install the Synaptics or ELAN Touchpad Driver for Windows 11. Hi there, My touch pad stopped working recently. No recent OS updates or installations. Last time I had this issue I had to take it to a repair shop and they had to reset my whole computer and I lost all my files. This tends to only happen when my computer is starting up after not being plugged in. Superb description and stupendous diagnosis of the issue before posting. Here’s a step-by-step approach to troubleshooting. If your touchpad Both through HP website using their find software and installation tools. Touchpad not working AKA: Appears in Device Manager as: Manager don't seem to stick after a restart, causing the problem to come back. I've had this laptop for a little over a year and had this exact problem around half a It doesn't matter how powerful your laptop is; a touchpad can make or break your experience. From my Device Manager: I then tried to download and install the latest Synaptics Touchpad Driver from the HP driver area for my laptop model: sp8984. Restart your laptop, and Windows should automatically reinstall the touchpad driver. Go to "Devices" and select "Touchpad. Here is the product model and description: 2022 HP Notebook 14" HD Laptop, AMD Ryzen 3 3250U Up to 3. How is this possible if my device comes with a touchpad? Since more than a month, I am facing an issue with touchpad on my HP Victus 16-e0162AX laptop. Resolve this issue ASAP and provide a working driver. Is there any solution for this? Hello, I woke up today and turned on my hp laptop to find out that the cursor isn't showing, and the touchpad isn't working. After the Windows installation finished I started browsing on the Internet but the scrolling on the touchpad did not work. Multi-Finget gestures are not working on my PC. I have recently updated my Bios From F22 to F27, I'm not sure if my touchpad stopped working after updating Bios or its some other issue. 610 update same problem in previous version synaptics touchpad driver is completely install but not working in this version the driver can't even Install always show a massage this program is not compatible with the os 10. I can plug in a USB mouse to regain control, but thus far, the only way to regain control of the touchpad is to hard-power-off and power-on the laptop by pushing and holding the power button for 5-10 seconds A simple restart or even a software shutdown and power-button on won't restore the touchpad. Let me check your current system configuration before we focus on the If double-clicking works normally with the external mouse, it indicates the issue is with the touchpad or its settings. What do I do the next time this happens? The touchpad on my laptop has stopped responding to taps and clicks (physical button). If you don’t have the time, patience or computer skills to update the driver manually, you can do it automatically with Driver Easy. (HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) and check if What can you do to fix these problems? Well first ensure that your HP touchpad is activated, and has up-to-date drivers, and disable touchpad enhancements through device settings to resolve the issue. It seems like this is a known issue, and I need advice on what I should do. I turned on the setting to show the location of the cursor when you press the control key and the flashing indicator does not move in response to the touchpad. The Touchpad Was Disabled With the Function Key Most, if not all, Windows laptops dedicate one of the function keys to disabling and Fix HP Touchpad Not Working in Windows 10: If you are facing an issue where your HP Laptop mouse pad/touchpad has suddenly stop working then don’t worry as today we are going to see how to fix this issue. In This Video You Will Find How To Fix Hp Laptop Touchpad Not Working In Windows 11 / 10 ️. Here are some suggestions. i just tried touching the pad now, and as always, when i do. Check if the touchpad is turned on, if not, turn the button to On under Touchpad. With the latest drivers I could find (19. I opened up my laptop and suddenley I can't two finger scroll anymore. Here is a link to your Synaptics TouchPad driver for Windows 10. I'm not a computer person, so I apologize in advance if I get terms wrong. I don´t know if the problem lies with Linux, HP or the touchpad hardware. It worked for a little while today but n Using the Touchpad Toggle: Some HP laptops have a dedicated touchpad toggle button above the touchpad itself. Double tap again on the top left corner to enable the touchpad. Help I downloaded the Windows 11 drivers from HP's own website and most of them worked, but I think the touchpad needs to be synaptic. The touchpad is enabled. However when I launched the computer as normal it wasn’t working again. I have touchpad issue (not working) frequently. For this reason, the Windows 11 touchpad gestures do not work. I have done a clean installtion using a windows 10 USB and it still does not work. If updating doesn’t work, right-click on the touchpad device and select Uninstall device. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. You have performed updates on the laptop and even reset the Hello, I've had my laptop for a couple months now. After a factory reset using HP Recovery Manager, touchpad buttons stopped working - left button doesn't select, right button doesn't open context menus, etc. I own an HP Victus 15 gaming laptop that originally came with Windows 11. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. Use automated tools, video tutorials, or contact HP Support for help. Touchpad gestures seem to be working fine - including a 'tap' in li The little orange light is lit up on my touchpad - then my pointer stopped working. 5Ghz, 16GB RAM, 512GB SSD, USB While most modern-day laptop trackpad support gestures, many old laptops still do not support touchpad gestures. During installation touch pad was disabled, only using usb mouse I can move the cursor. I see that you're experiencing an issue with the touchpad not responding correctly and I appreciate your efforts to try and resolve the issue. 3. Have re-installed driver - no change. There aren't any Windows 10 drivers listed on HPs website for this model. But you do not need to worry. Do I try to Product: HP ENVY Notebook - 15-ae004nia (Touch) (ENERGY STAR) Operating System: Microsoft Windows 10 (64-Bit) Hi, I had a problem of my hp envy laptop touchpad which occurred few days ago. Remove any discs from the disc drive. HP Stream Touchpad Not Working (Solved!!!) - How to fix HP Stream Trackpad Not Working issue - I tried a bunch of online "fixes" before figuring out this trick. I have fully installed all Windows updates and checked that there are no more updates. Touchpad Diagnostic Tool: Some HP laptops come with a diagnostic tool Touchpad and mouse not working on HP Laptop running Windows 10 So all of a sudden the touchpad and mouse stopped working on my laptop running Windows 10. Suddenly two finger scrolling function has stopped working on my HP Laptop. Welcome to HP Forums, this is a great place to get support, find answers and tips. PC Hardware Diagnostics Tool. I understand you are facing an issue with your Touchpad not working in the hp pavilion 15 laptop. All information regarding specifications are from the HP Support Assistant. My HP Stream 11 was acting a bit off after the Windows 10 upgrade, so I finally got around to do a clean install with Windows 10. Not to Hp Omen Laptops from HP have a really bad touchpad and HP should be ashamed of themself to deliver such a crap. HP Community; Notebooks; Notebook Video, Display and Touch; Touch pad is not working after reformat to windows 10 64bit; Issue: Left hand 'click' button is not working. Now the scroll is Please provide the complete model# or product# of the computer to assist you correctly. Enter your laptop model: HP Pavilion Power - 15-cb059tx or the serial number of your product; Expand Driver - Keyboard, Mouse, and Input Devices. I'm not technical and not experienced in solving computer issues. Press Win + I to open Settings. When I installed Windows 11, the touchpad and speaker were not working initially. I have plugged in Enable horizontal scrolling - Allows scrolling by sliding your finger along the lower edge of the TouchPad in the lower scrolling region. Product: HP Elite Dragonfly Notebook PC The Touchpad on my HP Dragonfly stopped working. USB mouse works fine. Previously, I was able to disable the touchpad when my HP wireless mouse was present. It found a problem, fixed it, but didn't fix the touchpad. So, keep a gentle use and not hurry the touchpad Omen Notebook and mouse not working correctly. Open Notepad: Click the Windows Start Menu > type Notepad > Click on Notepad 2. Uninstall it and then restart your computer. Turn off the Unit. Try updating the BIOS, touchpad and chipset driver on your PC and check if it helps. This guide walks you through 14 easy ways to fix a laptop touchpad that’s not working on Windows 10 and Windows 11. There’s an issue that’s been specifically affecting HP laptop users on more recent versions of Windows. The I see that you are facing touchpad-related issues on your system. Based o So I am having an odd issue with my laptop so I will try to give as many details as possible. Copy on Notepad the following: I previously asked for help in replacing the failing hard drive in my HP Laptop 14-cf1020od, and after buying a new M. 35. Any ideas how to get these two working again? I was forced to downgrade my laptop to Windows 10 to support a certain kind of engineering software. To update your RAM, remove your computer’s keyboard and locate the panel that houses the RAM If this doesn't work, go to the HP Support website and download the latest touchpad driver specific to your laptop model. Press the touchpad toggle button to enable or disable the touchpad. Drivers installed, hardware diagnose gives no results. It sounds like your HP Laptop 15s touchpad is behaving erratically, performing functions automatically without your input. Restart Laptop <link rel="stylesheet" href="/wcc-assets/content/dam/hp-wcc/libs/styles/smart-content-document-styling. Hi, I have HP Pavilion g6 Notebook PC, Model number C1S92EA#ABU. My touchpad is not working. Restart your laptop, and Windows should automatically reinstall the driver. Go to HP Support. HP Touchpad Not Working. HP laptops have built-in hardware diagnostics tools. If your trackpad touch click isn’t working correctly, that can be a big problem, but in most cases, the issue is caused by your settings or drivers. I understand that the two-finger scrolling feature on the touchpad of your Pavilion dm4 is not working. The trackpad is playing up. 2 SSD, this evening I opened up my computer, swapped in the new SSD (after misguidedly removing the How To FIX: HP Laptop Touchpad Not Working in Windows| HP Touchpad Not Working in Windows 11/10/8/7Description: Are you facing the frustrating issue of HP to Product - HP-14s OS - Windows 11. Now, I have no touchpad driver, not even the default MS driver. Have updated driver - no change. Try the steps recommended below. In Device Manager, right-click on the touchpad driver and select Uninstall device. Is Touchpad Accidentally Disabled The touchpad on my laptop (HP Envy*) isn't working. For now, try these steps: Control zone touchpad – You could try changing the way the control zone touchpad works, using the below Thank you for joining HP Forums. Email Us: After a recent Windows update, the trackpad of my HP Stream laptop stopped working. I've restarted the computer. Learn how to troubleshoot and resolve the touchpad issue on your HP laptop with various methods, such as updating or reinstalling drivers, enabling touchpad with function keys or settings, and running HP diagnostic. Use the built-in troubleshooter for hardware devices: HP Notebook PCs - Troubleshoot the touchpad . I have no choice with the constant updates from Microsoft so it's so disappointing the HP touchpad drivers do not work and I have to use an external mouse at all times. Before the OS boots, press F9 to enter the boot device menu. I am sure they are just delaying my issue because gurantee period is about to expire. Whether you have a Dell, HP, Lenovo, Quick Tip: For the latest drivers, visit your laptop Hi - newly delivered laptop - HP Pavilion Laptop 15-eg3xxx - but it seems right-click on touchpad does not work or acts like left-click. for users, who mb have same problem and want to save Windows 10: Yesterday touchpad on my HP Envy laptop 15-ep0xxx stopped functioning. Hope this helps! Still try working with HP and now I'm told to contact HP support, Hi all, I'm having touchpad issues with my new customized HP Omen 17. HP Customer Support - Software and Driver Downloads If you will go to the section on Adjusting TouchPad pointing sensitivities it should help resolve the issue. Also in Device Manager there is no Mice and other pointing devices option. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, in my HP laptop touchpad is not working after windows update. Touchpad works fine in BIOS and Ubuntu live USB (not a hardware problem). Enable the Touchpad Using Keyboard Shortcuts: Some HP laptops have a touchpad toggle key (e. As you have checked the Keyboard is working in BIOS so it is not a hardware issue. It does not show up in Device Manager and there are no "unknown" devices either. The rest of the touchpad is working fine but the scrolling is not happening. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. This time when I tried to rollback the update the driver just disappeared. It seems very random. And about 10 minutes the touchpad again completely stopped working, so I had to restart the laptop a second time. There is a workaround. It starts and then in the middle drops out while selecting. Not to worry I will help you to get a resolution to resolve the issue. 6 inch G9 Notebook PC Software and Driver Downloads | HP® Customer Support . Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. I do not use a mouse. Country/Region: Latvia loader If your HP laptop touchpad is not working in Windows 11/10, the issue might be the touchpad driver. I immediately updated it using the Windows Update setting. Reinstall Touchpad Driver. Many HP touchpad problems can be solved by checking settings, Here are the most common causes of, and fixes for, laptop touchpad problems. It stopped working, I already tried to restart the device and going to device manage into the control panel. I had the same issue, and from what I see, it's more common than I expected between HP and Linux. Have switched left and right buttons in touchpad settings. Product: W7T00EA#AB8. If your touchpad is not responding, try updating your driver. There is no driver for this hardware on laptop touchpad not working . If it's still not working, there might be other issues that need troubleshooting. Right now I can move the cursor with the trackpad, but that usually stops working after a while too. Hi @JeremyR1 . Thanks a lot in advance for your support. – Hardware issues – Touchpad is disabled – Interference due to third-party software. When your HP laptop touchpad isn’t working as expected, start with these basic checks before moving on to more advanced solutions. Run a test to I reviewed your post and I understand that the touchpad is not working on the computer. Enable Touchpad in Settings. Please help! I see you are experiencing issues with Keyboard and touchpad not responding on the HP Envy Laptop. Touchpad suddenly stops working and when I go to driver manager to check whether touchpad driver exists or not, I found that driver automatically got deleted. Check Touchpad Settings: Go to Settings > Devices > Touchpad. – Switching between Tablet and laptop mode. It is no longer existen Double tap on the top left corner of the touchpad space to disable the touchpad. 2. But suddenly it stops working and doesn't showing the pointer on screen. I By the end of this article, you will have found a solution to your laptop’s touchpad issue. I'll be glad to help you 🙂 . Follow the steps below to enable the touchpad from the Control Panel: I understand you are having issues with the touchpad not working on your HP notebook. The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. You can access them by restarting your computer and pressing Esc repeatedly, followed by F2 to open the diagnostics menu. Hi, my laptop's touchpad just recently stopped working, including the buttons. Check for Windows Updates I got a new Hp Elitebook 820 G3 few months earlier but suddenly today my touchpad top buttons are not working at all with the keyboard trackball when i checked it . So, you should try re-enabling the touchpad feature first. That Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. Tried to reinstall the driver, but the touchpad isn't listed in my devices. 3 0 0 6,966 New member ‎08-31-2024 11:15 Installing Windows 11 64-bit is a solve in this situation with non-working touchpad for HP250 G9. How do I fix the Touchpad not working on HP? Hi, I got my HP ENVY 15t-q100 CTO Notebook PC in September, 2014. Check if the touchpad works. Select the Driver tab. This is not fare with a brand new latest laptop. Een nieuwe aanvraag maken; Een bestaande aanvraag zoeken; Contract en garantie beheren; Een account registreren; MyHPSupport help; Beveiligingsberichten; Poly-samenwerkingsapparaten *Aanmelden vereist . Fix 3. I have tried uninstalling and reintalling drivers. OS version - Windows 11 version 22H2 (64-bi t) 5. I tried restarting my laptop, updating the Hello, i just bought this laptop, installed windows and then the drivers but i still have no sound, touchpad is not working and wi-fi neither It sounds like you're dealing with driver or configuration issues on your new HP laptop. but after applying all the windows update fix, the keyboard + touchpad wasn't working again :(. HP laptops often come with built-in hardware diagnostics. Yes you can solve the problem temporarily by pressing FN + F11 two times but the touchpad is still not good, it's very hard to use the left and right mouse click on HP 250 G8 Notebook PC Software and Driver Details. I didn't know how to get pointer working again so I shut off computer. I just purchased a HP Omen 16. Use HP Support Assistant for automated driver updates. You mentioned that your computer trackpad does not work and the cursor does not display. How do I fix my HP touchpad not working? Below are various methods you can use to troubleshoot and fix the problem of your HP laptop touchpad not Country/Region: Australia loader hello, another issue with my laptop! maybe the most significant. 5. Problem/Issue: Integrated keyboard & Touchpad didn't work in windows 10 64 Bit OS . I know it's not a hardware issue because the touchpad was working before I installed Windows 10. , F5, F6, or a key with a touchpad icon). 11. Welcome to the HP support community. Additionally, some models have a Double tap to turn the touchpad on, repeat to turn the touchpad off or on. Restart your laptop. I have carefully read the information and problem description you provided. There are no Synaptics drivers on HP's website for this laptop. Turn off the computer and wait five seconds. Microsoft please work with vendors before pushing updates. Unleashing the power of HP Victus Gaming laptops – your portal to immersive gaming experiences and tech talk! HP Victus 15fa1000 Touchpad is not working. 6. If your HP laptop’s touchpad isn’t responding or is acting up, don’t worry; there are several quick solutions you can try. When I do troubl For your HP Elitebook 840 G6's non-functioning touchpad buttons post-Windows 11 install, download specific touchpad and keyboard drivers from the HP support website. 1706 . -Press Windows key + X -Click On Settings -Go to Devices -Click Touchpad and Enable it. Please try the following Troubleshoots steps. I have not done any damage to my laptop's touchpad. As I understand you are not able to scroll with two fingers on the touchpad, No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Which Operating System are you using with your computer? is it win7? Touchpad problems can be frustrating, but there are a few troubleshooting steps you can try to see if it resolve the issue. In the following paragraphs, we will delve deeper into practical solutions aimed at fixing the HP touchpad not working issue. Take care and have a good day. Reasons for Touchpad not working – Outdated touchpad driver – Certain keys are causing the HP laptop to get stuck. Check Touchpad Enable/Disable Setting: Look for a function key (e. I will be delighted to assist you here. What are happening? What can I do to turn it on? Hp Probook 6460 b, [edited], Prosessor Intel(R) Core (TM) i5-2410M CPU @ 2. I tried updating my os from wind Hi my pointer on my hp laptop has disappeared, I have an Elan touchpad built in and have tried all online solutions found, Follow the on-screen installation instructions to finish the updates and then check whether the lost cursor or mouse not working issue persists on your Windows 10 laptop . 5. I bought laptop with preinstalled windows 11 on it, but I don't like it, so I created via media creation tool - usb boot flash with last windows 10 (21H2). However, if your laptop is still under warranty -which you can check here: How To Perform An HP Warranty Check | HP® Tech Takes , and your laptop is under warranty, I would contact HP here: Contacte con soporte oficial HP® Hi there, Hoping someone can help me - I've looked through various options online to no avail. Ran the troubleshooter. My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. Hopefully the touchpad driver is in that package. I cannot see the touchpad in the device manager. There are several fixes that should help you resolve the issue and get your laptop touchpad working again. Enable the Touchpad. It is however working in Linux and even recovery. Sometimes, touchpad issues can be resolved by adjusting your laptop's settings. View All (1) I have got a HP Stream 11 Pro that touchpad deos not work. HP ProBook 450 15. I rushed to google hoping to find something to help and I stumbled upon a video in which the man says to uninstall and reinstall the touchpad drivers (Synaptics Touchpad in my case) and so I did it, I ended up uninstalling the drivers and the I set it up with keyboard shortcuts, then tried going into device settings> Bluetooth > touchpad to enable it, but it does not exist on my device. I am using my hp laptop since 2 years but I am facing touchpad issue since I bought it. Alternatively, there might be a dedicated touchpad disable/enable button near the touchpad. Hi please help before i reformat it the touch pad is working after the reformat the touch pad is not working and when in setup there is no cursor - 6600158. Click Find. Good evening. First, check if the touchpad is enabled by using the function keys; usually, it’s the F1 to F12 keys. However, the touch screen was still funtioning. This no longer works. @Aelex,. Check for Windows Updates Mouse cursor is not showing up on screen and touchpad is unresponsive. I also tried to manually update the touchpad file, but yet again where there should be a touchpad file it doesn’t exist. Check the function keys: Look for a key on the top row of your keyboard with a touchpad icon (often F6, F7, or F9) and press it, possibly in combination with the Fn key. Download the Latest Drivers from HP Support. Whenever, the laptop touchpad is working then this driver is also not showing any error/warning. It's that during fast input on touchpad (double click, two finger swipping) when system is busying in switching between apps or web page reload (yeah I don't know why this lags in win11 on such a high-end hardware) will trigger malfunction of touchpad which need fn+f11 to "RESET" the touchpad. HP Recommended † The opinions expressed above are the I've tried all of the basics (uninstall/reinstall, install old drivers [doesn't take], disable/enable, reinstalled Windows TWICE), but recently my touchpad has stopped working while in Windows. All settings are as they should be for it to work. Find solutions for keyboard, mouse, touchpad, or clickpad problems on HP laptops and computers. But I could not make it. If the touchpad on your HP Pavilion X360 is not working, there are several steps you can try to troubleshoot and resolve the issue. 4. The touchpad multifinger gestures are not working, includig scrolling. Category: Windows 11; Reply. Run the Touchpad/Mouse test to check for any hardware issues. 1, 64-bit. It works sometimes, when it is working all touchpad functionalities are accessible. If your touchpad is not working on Windows 11 version 23H2 and you suspect that the driver is not Install the Latest Touchpad Driver. Confirm the Synaptics driver is 19. HP will not let me download any drivers on this device. Skip to navigation Skip to content. @mina13790 . , F5, F6, or one with a touchpad icon) on your keyboard. 1. I restart and it works, then left and right click stop, then double tap to click. Hello, everyone. The two finger scroll function has stopped working on my clickpad. Wi-Fi connection problems. Instead, clicking on either button freezes the laptop for a few seconds. ️ ️ ️ 𝐌𝐎𝐑𝐄 𝐑𝐄𝐋𝐀𝐓𝐄𝐃 𝐖𝐈𝐍𝐃𝐎𝐖𝐒 𝟏𝟏 You may also refer to - HP Notebooks with Synaptics TouchPad - How to Disable the "Double Tap to Enable or Disable TouchPad" Feature . The device status is that it's "working properly" and hardware/device troubleshooting does not detect any issues. However, after installing the drivers from your website, everything started working fine. I understand that the left click on the touchpad of your HP Spectre x360 series laptop does not work correctly. Sometimes, it is working but the reason is unknown to me. " inside I2C hid driver which has a yellow caution symbol below. It can be really frustrating and annoying when your HP laptop stops working. I’m able to use a mouse, but looking for advice before I return it. I am sure Hp provided a faulty touch pad driver. Solved: Touchpad of my device is not working. In light of these potential causes, users must be familiar with methods to address and resolve touchpad issues on their HP devices. I understand you're experiencing an issue with touchpad, I'm sorry to hear you're still facing issues with your HP Pavilion Laptop PC 15-eg2000 touchpad! Since you've already tried many troubleshooting steps and are relying on an external mouse, let's go over some additional steps that could help you Get support for your HP products, including troubleshooting, setup guides, and user manuals. The tapping on the touchpad still works but it's very inconvenient in most places especially gaming when you have to hold down right or left button. Enable the Touchpad in Settings: The Synaptics USBus TouchPad on my HP EliteBook 840 G3 Notebook recently stopped working. Press Fn + F6 or Fn + F7 (varies by model) to toggle the touchpad. Now the troubleshooter is broken. I have the same question. Thank you for posting your query, I'll be more than glad to help you. Since your keyboard and touchpad work in BIOS but not in Windows 11 , it’s likely a driver or software issue. Use the following If the touchpad on your HP Pavilion x360 convertible laptop stopped working suddenly, try the following steps to resolve the issue. Follow the Learn why your HP laptop touchpad may stop working and how to troubleshoot the issue. I tried a lot and checked the various site to resolve this issue. Welcome to HP Forums, This is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂. . @KSmalls87, Welcome to the HP Support Community! Thanks for reaching out about your query regarding touchpad not responding! We're thrilled to have the opportunity to assist you and provide a solution. Mijn HP-account . A user reports a problem with the touchpad not working on HP Laptop 15-da0xxx and gets a reply from an HP Support Agent. I've looked in settings (under the touchpad and mouse menu) and can't see anything relating to the two-finger scroll function at all. I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs The new update to Windows 11 is causing a lot of problems for My touchpad mouse is not working any more, and a yellow light appeared. It stops all of a sudden and restarts but I don´t know what triggers this. The little orange light is lit up on my touchpad - then my pointer stopped working. If Windows does not find an update, proceed to the next step. This issue could occur if the TouchPad gestures are not enabled. This can happen while in use, or from notebook wakeup, or bootup. To fix your HP laptop touch pad not working issue, try to update the touchpad driver. I reinstalled it with windows 10 the version is 22h2. Find out how to check settings, drivers, hardware, software, and more. Restart your computer and enable the touchpad. This page will help to enable the HP touchpad with 7 ways. I have tried all of the troubleshooting options from HPs website such as resetting windows (and a full windows reinstall), doing a bios reset, changing the PCI express and USB to off in the power options, and updating to the latest drivers, etc, but none of them have worked. The keyboard is fine. I've tried double tapping the left corner - no change. However the touchpad bottom buttons are working perfectly. I reformatted my brand new laptop on first boot. I understand you are facing an issue with your HP Laptop 14-ep0012nq is experiencing multiple issues with its touchpad and WiFi functionality. After many private messages backwards and forwards between HP support agents on the support forum, I am calling out HP [edit] telling customers that the touchpad and mouse should work within the BIOS of this laptop. Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. After successful installation I had m I need help with my HP envy x360 laptop, it seems that everytime there is an update my touchpad and keyboard stop working. On your keyboard, press the Windows key + I to open the Settings app. There are several factors that can cause your HP Pavilion touchpad to stop This is the latest 17 inch HP pavilion with the latest Windows 10 fall update. 9 Ways To Fix HP Touchpad Not Working Issue. Procedure 2: If the driver version is not the latest, go to HP Customer Support - Products. Restart your computer for the changes to take effect. Ensure the touchpad is enabled and adjust sensitivity settings if needed. Tip: For other issues with your laptop, like it is not sleeping when the lid is closed, check out the fixes here. Thanks for reaching out about your query regarding Hp Pavillion windows 11 keyboard and touchpad not working! We're thrilled to have the opportunity to assist you and provide a solution. 49), no matter how I move my finger on the touchpad, the cursor goes to one of the corners of the screen. 0. css"> HP Notebook PCs - Using the touchpad (Windows 11, 10) To customize gestures and see videos of how they work, select the Search icon in the taskbar, type control panel in the search box, select Control Panel, and then select Hardware and If the touchpad driver is outdated or corrupt, the touchpad will stop working. According to your problem description, this problem may be related to the driver. 30GHz Is your laptop’s touchpad not working? In this post, we cover the common reasons why your touchpad may not be working and how to fix them. The agent suggests uninstalling generic synaptic Learn why your HP touchpad may stop functioning and how to enable it from BIOS, Windows settings, device manager, or hotkey. 1 from bestbuy three days ago, the touchpad keeps becoming unresponsive or erratic, and enabling and disabling the touchpad via fn+F11 fixes it temporarily, but it keeps coming back. Enable touchpad in It only started to work again after restarting the laptop. Update or Roll Back the Touchpad Driver via Device If your HP laptop's touchpad isn't working after installing Windows 11, you can try these steps to troubleshoot and fix the issue. I have download 2. For whatever reason, HP does not have any touchpad drivers on the support page for W10 or W11. What do I do the next time this happens? Most of the time, you can get your touchpad working again quickly and easily. I used HP's updater tool and it did not find anything to update. is the fact that my touchpad doesn't work and hasn't for quite some months, and it's getting worse, and is effecting my use of external mouse more over past months. I have a problem with my HP 15 Notebook PC touchpad. it just selects from the point touch, and drags from there (as if i'm holding HP EliteBook 840 G6, W10Pro V21H2 19044. I've tried the solution that involves editing the registry, but that didn't work too. (Code 10) A request for the HID descriptor failed. I'm a graduate student with finals coming up in 2 days. I have an HP Pavilion G6 Notebook (Product number A4A93UA#ABA) I'm running Windows 7 (64-bit) My microprocessor (if this matters) is an Intel(R) C I just received a new HP laptop for one of my coworkers. Any help will be appreciated. 🙂 I came across your post and would like to help. I've tried installing Synaptics drivers from similar HP laptops, but it hasn't done anything (the files extract to a folder, then nothing seems to run). Thanks for stopping by the HP community. When I boot into the HP 4 in 1 USB enviroment for testing the touchpad works. This is a brand new laptop I purchased, it was originally running windows 11 version 22h2. It DOES work in the BIOS screen, etc, however. Using HP Hotkey Support: Check if your laptop has HP Hotkey Support software installed. This video covers performing resets, updating the drivers, and t But a few days ago when I did the same and opened my laptop in the dawn to do some presentation ,the right button of the touchpad stopped responding and using left button freezes my laptop. Ondersteuningsdashboard; Voordelen van een HP-account I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Stream 11-d007na Notebook and the Synaptics TouchPad not working correctly. I have bought Spectre 360. It does not even register clicks. Hi @Greatamritais, Welcome to HP Support Community. (If that works when the touchpad is disabled on device manager, it would mean that it's a touchpad failure, However, if the external mouse doesn't work either, it could be a software/driver issue). Check the Touchpad: Once your laptop has restarted, check if the touchpad is working. De Hi @GB115,. This generally happens every couple of days. After restarting, check if your HP laptop keyboard and touchpad is now working. Model: 15-ba010nt I'm having an annoying issue with my touchpad for my HP Pavilion x360 Convertible laptop, it isn't responding at all (no clicking, no moving cursor). Choose the device that has GRUB installed on it. Kudos to you for that. When I open "extra muisopties/ This video will show you how to fix HP laptop Touchpad not working in Windows 10. If issue persist, let's download the updated driver What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. Do not worry, we are here to fix it. Ran it again. 🙂 I reviewed the post regarding random touchpad and touchscreen issues. Look for a key with a touchpad icon and press it with the Fn key. During the subsequent Windows 11 installation, I noticed that the touchpad was not working, but I was able to continue through several of the Windows 11 installation screens using the keyboard. Right-click on Synaptics Touchpad and select Properties. For a year now, my touchpad has not been working. Make sure the Windows and HP support assistant updates are up to date. The mouse should not and does not work within the BIOS of this device. On opening synaptics Touchpad app on my PC 'unable to connect to pointing device driver' message pops up. After restarting and checking for updates, then doing a hard shut down if functioned through the afternoon. Tags (1) Tags: HP Elite Dragonfly Notebook PC. Could you please share the exact model name of your HP laptop? This will help me provide the most accurate troubleshooting steps. Sometimes the touch screen also doesn't work. Restart your computer and press Esc or F2 during startup to enter the HP Support Assistant or diagnostic utility. Don't worry we'll work together to find a solution for you. Password Recovery. I have tried updating drivers, including optional updated But the problem with this is that the touchpad scroll is not working properly. As is my usual procedure, I did a clean install of the latest WIndows 10 operating system. I've suddenly started having issues with my touchpad. Also, the touchpad doesn't work on the touchscreen on the laptop. This is the second time I have purchased an HP laptop with a touchpad issue. Check touchpad settings: Make sure the touchpad is not disabled or turned off. If you have checked and still having the issue. I have the latest version of all drivers, including Synaptics touchpad driver (v19. I've been dealing with the same issue for about 4 months now - all the drivers on the HP website for the pavillion all say they're not appliable for my OS version. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. Thank you very much for your feedback. It usually works again after I restart the computer but sometimes I have to restart the computer 2 or even 3 times. Device manager shows (device cannot start, Code 10). After the update, everything seemed to work well except for the touchpad. Even all the touchpad settings are not available which is as shown below. You could try using the Windows Update Troubleshooting tool to fix the problem. Try restarting your laptop to fix any temporary glitches that may be causing the problem. There was a recent update to windows10 from version 20H1 to 21H2. Tablet freezing or crashing. S. I have done all the recommended resolutions I could find on the internet. A very good day to you. Be it in this forum, on YouTube or Red I downloaded official hp drivers from support website but still touchpad driver is not working. Made sure the touchpad is enabled Reinstalled the keyboard Check if the Touchpad is Disabled: Some laptops have a function key (usually Fn + a function key, like F5, F6, or F7) that toggles the touchpad on and off. Also, tapping on the touch pad doesn't work, (RH click OK and scrolling on the touch pad OK) Initially the screen froze when I tried to use the left click and I had to force shut down to get things working again. I do this with all new laptops I own and work on. I tried to see if there are any updates that require my laptop but my laptop is up to date i last checked today. I tried to install the updated driver but the problem continues. After all, it's your main point of interaction with the computer, unless you want to use a mouse. If the “touchpad not working HP” issue persists, then go on with other solutions. The HP TouchPad, while an older device, can still be useful. I have now downgraded to Windows 10 because I find it 2019 HP Elitebook 840 G5 with Windows 10 (64-bit). Here are a few steps you can try to troubleshoot and potentially fix this issue. 37). At first the cursor was gone then it appeared but I could not direct anywhere. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities. Checking the Touchpad Lock and Enabling It: Some HP laptops have a touchpad lock that can be enabled or disabled with a specific key combination, usually the “F5” or “F6” key in combination with the “Fn” key. ' The touchpad driver I have installed is HID-Compliant Mouse. " @vandenberg77 . I hope this helps. I'm having problem with my HP laptop synaptics touchpad since last 3 days. Verify touchpad functionality in BIOS/UEFI settings. Issues with touchpad drivers can prevent it from running. I have done the HP PC tests, failed the keyboard and the touchpad tests because, obviously, they aren’t working. COM. Kuroi_Kenshi. Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. I booted it up one day about a week ago and it was not responsive. Follow the step-by-step guide to troubleshoot and repair your touchpad issue. Simple answers and simple instructions are needed :-). The touchpad will randomly go unresponsive. Is your HP touchpad not responding? This common issue can be frustrating, but there are easy fixes. Visit the official HP support website, enter your laptop model, and download the latest touchpad drivers. Check touchpad settings in Windows Settings and ensure it's enabled. g. Author. Run this Aside from the hotkey combination, the touchpad can also be activated or deactivated from the Control Panel. 9. 2,056 56 67 44 HP Support Agent ‎03-05-2025 06:11 AM. Then, I started having more occurences of cursor/touchpad issues to the point where it happens every hour of use (not an external mouse issue): After an automatic bios update my touchpad is completely disabled. Welcome to HP Support Forums. I already contacted with hp agents but I never got any permanent solution. But sometimes, it might have problems. My keyboard and touchpad are not working on my HP 15-r030wm Notebook PC in windows 10 itself. To enable it, press the "Fn" key (Function key) along with the key that has a touchpad icon. Let's troubleshoot step by step: 1. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. Hope this fixes your issue with the mouse and TouchPad Thanks. Quickly realized that HP does not have a working touchpad driver for this laptop available. it 100% not setting issue, it definitely driver issue I believe as the hardware test doesn't even detect any touchpad or in built speaker at 8. Thank you for posting on HP Forums, MKazi is at your service. Don’t worry, I assure you I will try my best to get this sorted. I looked over the internet and there were multiple solutions The touchpad on my laptop often stops working after my computer is turned on after sleeping or if my computer is on but I don't use the touchpad for a while. I've checked that my drivers are up-to-date, made sure F11 wasn't turning off my touchpad, etc. I've tried double tapping the top-left corner of the touchpad and that did not work. Here are some common issues: Touchscreen not responding. 19420 please help me sir I'm waited from too long time Country/Region: Hong Kong SAR loader The touchpad works randomly and not for long. Disconnect the AC adapter. Everything works great now except the touchpad does not Solved: my touch pad does not work after updating to Windows 11 , windows say that there is no driver form HP to your laptop touch pad - 8510750. There are no touchpad or touchscreen drivers on HP's website for this laptop. Try and see if it works for you. To do this, simply double-tap the upper-left corner of the touchpad. I can use touchpad for directing on screen but I can't use two finger scrolling and such gestures. So, you have an HP laptop, and suddenly, your touchpad decides to play games with you. Synaptics Touchpad in Device Manager. Have you checked whether the touchpad is disabled? Meanwhile, I recommend you uninstall the touchpad driver from the device manager and then download and install it from the below link. Drivers and updates - 9182250. . If the computer is powered by an external power supply (PSU), the detailed construction of the PSU will influence the virtual ground effect; a touchpad may work properly with one PSU but be jerky or malfunction with another (this does not imply any electrical risk whatsoever, a delicate capacitative ground, not a contact ground, is at issue). pkm gfdts aczamxd zrwh laeifqt xten orz xzzuu mxvxh trxw fhivik avjphr rtejm xwkmj tjnbk