Microsoft team cannot give control. Microsoft Teams Top Contributor: EmilyS_726 .

Microsoft team cannot give control You can control all their applications except AutoCAD . Select Take Back Control from the same content-sharing menu bar to regain control over Based on my knowledge, guests are able to take remote control of your screen if your organization has allowed external participants to given or request control. Hello, I am trying to control another persons screen using Teams for Mac and I cannot take control even though they give me permission. This issue only seems to affect calls, in meetings everything behaves You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. More info: The user that initiates the screenshare can do any of the expected actions during meetings. It is worth noting that this is a user community, and we are all users here, much like yourself. To do so, just quit Microsoft Teams In this post, we will see what you can request control in Microsoft Teams. This #MicrosoftTeams featu Ensuring that all participants have stable network connections and up-to-date Teams clients and checking for any system or application settings that might interfere with remote control, could help address the issue. We would like to show you a description here but the site won’t allow us. Our user also does not have the option to give control as it is greyed out as well. However, while the feature works perfectly fine in some workstations it remains greyed out in others with same configuration. When we are given control by a user it only seems to partially work. Participant gets control and can move around mouse, but can't interact with the application (check boxes, edit text). This issue is specific to AutoCAD, as other programs work fine in the same session. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! It is not an HDX issue (we have disabled this) When a guest requests control from the presenter who is on a xendesktop. If the issue is specific to the MS Teams desktop app, then try clearing app cache by these steps and try again: 1. I dont know what might be the cause You can vote as helpful, but you cannot reply or subscribe to this thread. I have had the occasion to be in on line training sessions as a Teams meeting when the organiser can't Give Control to certain members of the meeting. If this feature is not yet available may i know when is planned to get fixed? 在 Microsoft Teams 桌面客户端上与其他用户共享屏幕时，其他用户请求控制你的屏幕。 在此情况下，你可以在“共享”工具栏上看到用户的请求。 但是，你看不到批准或拒绝请求的选项。 [control] appSharingToolbar: AppSharingToolbar created with hardware acceleration: false To stop screen sharing or give control to another user, select Release control. Sometimes some of the students names show and some don't. Private chat is when you click Chat in the desktop app bar and start or Check the following procedure to give control in Microsoft Teams: Open Microsoft Teams and join a meeting. I can give control but then i cant see their cursor and they cannot click anything on my screen. Title: Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the I want to give control to a participant in a meeting but I cannot see "Give control" from MS Teams. Teams sends a notification to that person to let them know you’re sharing control. The feature you are expecting is not supported when any one of the parties are running Teams in a browser. Give control doesn't work when you share screen in Teams. I have version 1. Are you wanting to give control over to a participant in Microsoft Teams? If you're the host and currently have control, you can easily give over control by Hi GiovanniJarabejo, Welcome to our forum community. Select Give control from the presenter toolbar. If you are joining from a personal laptop that is unmanaged (not domain joined or AAD Microsoft Teams Giving Control Control trick because I am not sure if all parents/students can setup teams on devices they use it through the browser as they cannot download apps on the chrome books or ipads. Control isn't supported when either party is running Teams in a browser. Go to the Files tab within the channel. NOTE: The take control feature is not currently supported in one-on-one calls in Teams for the web. This manifests itself with loss of the 'floating Thank you for posting to Microsoft Community. Microsoft Teams offers some cool features when it comes to sharing files in private chat. This is an expected behavior since Teams is not for help desk remote control users when you need access from the Admin credentials Teams is for Collaboration Only. However, the Microsoft 365 group doesn't generate an invitation email to the guest, so someone on the team should notify the guest. Except in a couple of cases (we have multiple examiners accessing multiple PCs) the examiner is unable to request control. Master this feature today! Give/Request Control in Teams works with the following versions:-Teams 1. Hi, I also have this issue and I see now that it work only if How To Enable Request Control In Microsoft Teams Tutorial Today we talk about enable request control in microsoft teams,how to enable request control in micr When we connect to external vendors via Teams we are able to share our screen but we are unable to allow them to control our screen. 5. It started a week ago and it is happening on 2 machines that I use so I guess it has to do with the user. microsoft. (GPU) or the GPU hardware acceleration option is disabled, Teams cannot perform the request control feature. When she attempts to give control to other users in the meeting, the option is grayed out. I'm trying to give screen control on microsoft teams but unable to do so. Kumar N 66 Reputation points. Then he can click on the "Allow" button on his side but nothing happens. When I share my screen and choose "Give Control", I am not presented with any options of participants in my meeting (these participants are Microsoft Teams is one of the top trending online video chat, calling, and meeting tools. Unfortunately, participants using iOS devices cannot take control of In this quick video, you’ll learn how to request remote control in Microsoft Teams or to give remote control of your mouse and keyboard to other Teams users. 1 You need to be the Office 365 Administrator, if not, contact your IT department. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! As Office 365 users, we have setup a Teams group including some internal _and_ external users. We have an old application that can't be controlled (via request control or give control) during a Teams meeting. 21759), I was not able to give control to my Co-worker while sharing my screen. Issue Details: When I access a remote PC using Microsoft Quick Assist , I open Microsoft Teams on the remote PC and start screen sharing. Good luck! 1. However, the option to give control is there but when I click on it it does nothing. While Teams generally supports remote control, there may be specific configurations or settings that need adjustment to ensure remote control works In this video, we'll show you how to easily share your screen in a Microsoft Teams meeting and give others control of your screen. These people cannot be added to teams U deelt een scherm met een andere gebruiker op de bureaubladclient voor Microsoft Teams en de andere gebruiker vraagt om controle over uw scherm. Make selections, edits, and other modifications to the shared screen while you have control. The person sharing can approve or deny your request. 3475) and I'm running into some issues when screen sharing and giving control to my colleagues. It's not the issue where, both users are simultaneously clicking something - no - I literally do not have any control on my computer Hi Team, I regularly have call with my friend over MS Teams and used get controls and work. I didn't so I just made one with my personal email address. Select Settings > Guest permissions. They can share their screens but as soon as they click Control, nothing happens, even though the other end accepts/allows. The button is there but is greyed out. I've Hi there,I'm not able to find the "Give Control" button in teams when using the web version. What should I check to make sure I can control shared screens? A Subreddit for discussion of Microsoft Teams. Address Meerssen, 6231 CM, Netherlands. To be specific: I was able to give control and he was able to request it, but after accepting the request, simply nothing happens and I can only see my own mouse. Thanks!! But if I hang the cursor on the top of screen, the red frame would be broken. Just be sure you and the person which want to take control over your machine are using MS Teams Client app recording. 2022-04-21T13:22:26. This issue occurs because the device that you are using doesn't have a graphics processing unit (GPU) installed, or GPU hardware acceleration is disabled. To take control back, select Take back control. when requesting or giving control during Teams meeting, both you and the external user need to use Teams desktop client. I Learn how to share your screen during a Microsoft Teams meeting and how to grant control to another participant. cannot give control of the shared screen with external users. 7409. The user experience of this incident is: Users who are given control by a presenter during a Microsoft Teams meeting are When you’re in a Teams meeting and select the Share button, you can choose to share content in different ways: Share your screen: This option will allow meeting attendees to see anything that’s on the monitor you select. Step 1: Initiating Meeting Control Request. 32771 (64-bit) The mouse cursor can be moved around but the button does not work. The remote user on Teams session also don’t have the request for control button. When they request control they get a message about permissions not being granted. When I request remote control in Microsoft Teams (Work or school) screen sharing session, I can control the mouse, but mouseclicks and keyboard are not working. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. Teams send a notification to that person to let them know you’re sharing control. ; Hi, I have a issue in Microsoft teams, I can't give control to users, only to view. 6. To learn more, visit https://aka. Here is the top panel in Win 10: If you have a second account with Microsoft Teams, log into that account. Seamless collaboration and increased teamwork is possible with this feature. This setting is a per-user policy. Kindly help. I cannot find Toggle on new meeting experience in my settings. Thoughts? I am having a little issues with pinpointing why our org. So for feature’s suggestion or by design query, user need to submit feedback from their side to To learn more, see Multitask during a Microsoft Teams meeting. Has this issue where user's with Teams Web Clients / Running in a Browser can't request control been addressed yet? "To give and take control of shared content during sharing, both parties must be using the Teams desktop client. After all participants were connected, I could not give control to the participant who wanted to share a PowerPoint presentation from his screen. Hello _mtla, Thanks for sharing details via Private message. 7). March 10, 2025. Based on your description, we need to confirm with you whether you want to assign other presenters to manage the breakout rooms? If so, please We’re investigating an issue preventing users from seeing the Microsoft Teams toolbar during calls. Please check if this issue occurs when meeting with other participants. Microsoft Teams Microsoft Video conferencing software Hello Stuart Thank you for participating in the Microsoft Community, I am Skypper G. The menu is not displayed. Thank you for coming to the forum. The option is just grayed out and it says I can't give control because hardware acceleration is disabled. You will both be in control of the sharing, and you can take back control anytime. Company Legal Business Name : Cloudshark KVK : 78598885 D‑U‑N‑S Number : 493487885. Microsoft. Hi @McCambridge, John Microsoft published this notice on February 14, 2024. I have the same question (15) I am sorry to hear that you are having trouble with the “Give Control” feature in MS Teams on your Chromebook. So I cannot give control of the pen to my student. 1. A Subreddit for discussion of Microsoft Teams. Microsoft Teams Top Contributor: You can vote as helpful, but you cannot reply or subscribe to this thread. Go to the team name and select More options > Manage team. Type of abuse. I have the same question (2 To learn more, see Multitask during a Microsoft Teams meeting. Click Quit and then reopen Teams to apply the updates. I encountered problem when using the Horizon VDI, the user is able to share screen using MS Teams but don’t have the Give Control option. It is a design limitation currently. User starts meeting, shares screen or window with the application, and participant can view the application. Sincerely, Etta | Microsoft Community Moderator Please note that I am a user like you and don't work directly for Microsoft. Please sign in to rate this answer. Additional information can be found in the admin center under TM298411. In this situation, you see the user's request on the Sharing toolbar. I have the same Hello, We are hoping to move from a model where we have different use cases for different meeting platforms to one where we use Teams in most/all cases. * Reference: If the "Give Control" doesn't work when you share a screen in Teams. I am running MS Teams on Mac OS Catalina 10. Before giving control to an attendee, the However, it is not necessary for both parties to have a paid version of Teams. At this moment both the parties must be using Teams desktop client to give & take control. According to the Microsoft 365 Roadmap, Teams users on VDI on Azure Window Desktop and Windows 365 can use the give control function to enable another meeting participant to change a file, help them present or demonstrate something. In this video We will dhow you how to resolve screen control issues when request We were working well with my college during months using Teams and remote control possibility. 2 While sharing, the first presenter can give control to the other presenter by selecting their name from the top control bar. Change the team name, description, or whether it's a public or private team. Latest message. I have the same question (49) Try creating a meeting policy for members or guests that disables the 'Allow a Click on "give control" in Microsoft Teams. Cause But when I share my screen and give control, I cannot click on anything on my screen. We will be very glad to help you here. cache seems to fix the problem for a while. Take control of breakout rooms. Take control from a web browser is Over the past few weeks an issue has arisen with full screen sharing the give control function. Take control To take control while another person is sharing: Select Request control. After the first call the bar/menu with all the option does not drop down and if a user request control nothing show up on the screen missing the drop down. I know screen sharing is possible, but is it possible to give and take control in the android version of MS Teams? in google I find varied and contradictory information. The following message appears when trying to do so: It's an inbuilt Intel graphics chip and there doesn't appear to Teams Desktop Client: Use the Microsoft Teams desktop client (not the web version) for optimal performance. It works the other way around if I share my screen and give control but I cannot control there screen. 2. Given the nature of the issue, it’s crucial for Microsoft’s back-end support team to step in. this option is disabled for whole organization on Teams Default Policy . In our organization we have been using Teams for meetings. " Teams will update as you continue working. Click "Check for updates. We’ve identified a potential cause and are The user creates a meeting using the Outlook Classic Desktop application. On the Give control dropdown, select the participant you want to give control to take over your desktop virtually. Also the on the guest screen there is a small box "request control" error The ability to give control access to attendees is an essential feature that enhances the meeting experience for both hosts and attendees. please help me. 15. Select Release control to stop sharing control. com, use "Use the web app instead" option to open teams in a browser and check the outcome. Microsoft Teams “control screen” MacOS 10. 600. To clear cache credentials: 1. Check or uncheck the permissions you want to allow. Once you are sharing your screen, you will see a toolbar at the top of the I am trying to give control to an external partner of ours via a teams meeting. This application offers a great option for team collaboration for faster and easier discussions wherever you are as you are Hi We have two 0365 Tenents when we use team in one we can share and Give control But when we team between the two tenents we can desktop share but not take control (Grayed Out) what am I missing ? You can vote as helpful, but you cannot reply or subscribe to this thread. but am not able to give/take remote access to someone other's screen since button to give control is not appearing on my teams application. One user cannot take control during a Team screen sharing session by every user in our organisation. Teams Give and Take Control is also available on Azure Virtual Desktop. The ability to give control of your screen to another participant can be very useful, especially in an educational setting. We have set the admin access to on for "Allow an external participant to give or request control" but it is not Microsoft Teams Top Contributor: You can vote as helpful, but you cannot reply or subscribe to this thread. This community team and Microsoft product development team are separate. Teams On certain workstations in our organisation, we are unable to request/give control while on a screen sharing session in Teams. If you need to give control to other people, you will need to upgrade to a paid version of Teams. For example if a user already has windows open we cannot close these. The first and easiest method to enable this functionality is to allow Guest Users to Request/Give Control by a Global-Org Wide Policy: and chat with people in other organizations. She tested it and everything worked fine, now today she cannot share. Hi, Prafful. The method is very simple and cl Learn how you can easily pass control back and forth when you choose to share directly present a PowerPoint file in your Teams Meeting. 0. In the free version of Teams, you can only request control from another person. I can't move the cursor although the other person has allowed me to take control. In deze situatie ziet u het verzoek van de gebruiker op de werkbalk Delen. The first time you share your screen or documents in Teams, you will see a sharing toolbar at the top of the screen like the screenshot below: But the toolbar will be hidden automatically in a few seconds. Teams Give Control Tool bar missing from Screenshare every second attempt I have done a fair amount of googling and i cannot find any reference to others having this issue as yet but after my testing i suspect this must be affecting others as well. I'm a Non-Microsoft Staff I don't have access to your account, nor I'm authorized to do so. With most attendees we can give them mouse control and they can request it however, in the same meeting, some of them will not appear on the drop down and they will not have the option to request control either. Hopefully, Microsoft will consider adding this feature to the Teams app on tablets in the future. Check for Updates: Ensure that you are using the latest version of Microsoft Teams. To set guest permissions: Go to the team name, point to reveal, then select More options > Manage team. Contact: [email protected] My Microsoft teams control bar is missing You can vote as helpful, but you cannot reply or subscribe to this thread. d. I'd like to let you know this is a peer-to-peer support forum meaning I'm just fellow regular MS forum users like you who are trying to help other MS forum users with their issues. Users can click “Request Control” in their Teams toolbar. Another Is it possible to give external guest permission to organise/manage the Breakout rooms? I came across this info below in the knowledge base but not sure if the external guest can have full control. c. You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. Change team name, description, and privacy settings. However, it wont actually give control. On the other hand we can take control of his screen when he is presenting: everything works. Right-click the Teams icon on the taskbar. His hotmail account added external guest user in my O365 environment. Click the Sign Teams features are enabled/disabled by your admin they can set it to employees only, authenticated users, guests, or everyone. Your guests can now collaborate with team members in channels. However, you don't see an option to approve or deny the request. When the person shares their screen, click on the The feature to give control other participants is still available in Microsoft Teams. Hi all, I am new to Microsoft teams administration. During testing, I can duplicate this issue. We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams. Is this supported on this. How to give control in Teams. The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. I have checked it in TAC and the user has the Global Policy assigned. Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen. You might be one of a few breakout rooms managers in your meeting. The description below suggests otherwise: Give control. Please see the instructions below. We are happy to help you. Only one of you can control the rooms at a time Hello there, I'm Gowtham, I'll be happy to help you! I apologize for the issue you are experiencing. I have gone through many different trouble shooting steps along with updating all relevant drivers and applications. b. I have MS Teams app installed on iPad OS16. 1133. ” Ensure that both you and the attendees are using the You can vote as helpful, but you cannot reply or subscribe to this thread. 507. Could you advise if Microsoft has disabled this feature for Teams (Free Here are the steps to troubleshoot this issue: 1. While we strive to assist and share insights, we are not Microsoft directly. Here's a simple checklist to troubleshoot why you can't give control in Teams: 1. The other person does not get the button to apepar. I cannot give control of a teams shared session. Type of abuse You can vote as helpful, but you cannot reply or subscribe to this thread. 17+00:00. 3. 3. When I share my screen and give control, they are unable to see the top Menu Bar and the Dock is also missing/hidden. But recently I mentioned Microsoft Teams Top Contributor: You can vote as helpful, but you cannot reply or subscribe to this thread. I did have to request control again from the User and they then allowed it and that's when the function worked normally. I organized a meeting on teams. While you’re sharing control, they can make selections, edits, and other modifications to the shared screen. When we share desktops, we don't have the request control or give control option. same issue observed in some of windows 10 PCs also. And I could Stop presenting or Give control when hang the cursor on the location of the "Give control" "Stop presenting" button of the panel which means the top panel is transparent, it does not disappear. This thread is locked. Microsoft Teams: A Microsoft customizable chat-based workspace. On the sharing toolbar, select Give control. Most are absolutely fine and it works ok, you do get the odd session where you can't give control to 1 or 2 attendees. I put in place a new policy through teams admin allowing our HR lady to share and give remote control to external users last week. You can assign this policy to individual student or large sets of users. I cannot control the shared screen. 3125. Skip to main content You can vote as helpful, but you cannot reply or subscribe to this thread. . But when they do screen share and I request control and after they allow it, both parties can see my cursor. We sign into that PC, join the meeting, share the desktop, and the examiner requests control. For Microsoft Teams in a Citrix VDI environment, the relevant documentation Hi Support, I see the below thread for Give Control Feature in Teams Web App, Was this Fixed? Am trying web App but not able to give the control or request for control. Unable to click or type on the remote machine. If some one share the screen to me means if I give the request control Option they are not getting allow & Deny Options. Is this an option? Microsoft Teams Top Contributor: You can vote as helpful, but you cannot reply or subscribe to this thread. You can control guest access to individual teams by using sensitivity labels. Click on your initials or profile picture. Select the name of the person you want to give control to. 4 Scroll down to “Content sharing” section then enable “Allow an external participant to give or request control” Enable Allow an external participant to give or request control Me O365 sharing my desktop, cannot give control to a guest user. I gave Teams permissions in that account, logged out, logged back into my regular account, and it If you add a guest directly to the Microsoft 365 group associated with a team, the guest gets access to the team. Why am I not able to give control to partner in MS Teams? The Give Control button visible and is used but partner is unable to actually control the mouse/buttons. Hi Murali1585 , I would recommend giving this a Hi guys . Report abuse While I'm complaining, I'd love to be able to control the screen during admin prompts through Teams, otherwise screen control is quite useless for me as an IT pro. Microsoft Teams A Microsoft customizable chat-based workspace. Even the Give Control drop-down menu doesn't react when you try to open it. Hello KP_130, Yes, it’s understandable that you’d want the full functionality of Microsoft Teams on your iPad. We've got folks on Macs still using High Sierra (10. We have to get the user to do this. I also suggest clearing Teams Cache. As the OP said, it suddenly I am using Ubuntu latest version, on new Dell, using Teams Preview edition. We will be happy to help you. It makes it impossible to work with anything behind it. Login to other computer to for testing I noticed that during the screen sharing, the attendee has access to their MS Teams control panel but when given mouse control, the control panel is inaccessible and only reappears once they close the screen shared window and then go back to it. In this situation, yo Microsoft Teams Top Contributor: EmilyS_726 . Title: Any user who is given control by a presenter during a Microsoft Teams meeting is unable to control the screen User impact: Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen. Microsoft Teams Top Contributor: However when the participant joined the meeting using Edge or Chrome browser, I cannot click on the "give control" bar. Everything is working fine, except that external users seem not to be able to upload any file in the Team group. microsoft teams. We have turned on the 'Allow an external participant to give or request control' in the Teams admin Use the -AllowExternalParticipantGiveRequestControl parameter within the PowerShell CsTeamsMeetingPolicy cmdlet to control whether or not external participants can When I access a remote PC using Microsoft Quick Assist , I open Microsoft Teams on the remote PC and start screen sharing. I see the give control button pop up, but when I try to click the drop down arrow, I'm unable to to select a name. It has teams preinstalled on it and its icon is on taskbar itself. In the Settings tab, expand the Team details section and select Edit. but from Windows 7 PC while we do screen sharing. When I share the screen to another user I'm not able to see the Give control Option on top of my screen. User on VMware will be able to give and take control during calls and meetings. I have the same question (0) Report abuse Hi Ashka123, Thanks for sharing quick updates in private message. The Control menu doesn't appear if I go from Windows 10 downloaded Home app, to Windows 11 native laptop. Please check if your admin Is it possible to use remote control ( request/give control ) in Microsoft Teams personal account? The feature is not available and I know it was previously on a company account. This issue does not happen if user is running MS Teams using their own local laptop. Is there a way to solve that? Thanks. Thank you for participating in the Microsoft Community, I am Skypper G. 15+ issue Howdy pardnurs, You can vote as helpful, but you cannot reply or subscribe to this thread. By selecting a file Microsoft team (on MAC) - give control When other participants request control, I allowed control, but I cant see them. Hi, I have a question on the policy for Hi community, since the last MS Teams Update (1. Give control. I'm running macOS Sequoia (v15. Team owners can set guest permissions for channels on desktop or web. You can refer to Give control doesn't work when you share screen in Teams - Microsoft Teams | Microsoft Learn When screen sharing in teams I am not able to give someone control of my screen. |All are external attendee's who have joined through web browser. We are trying to give control of screen share to users who are not in our organisation. I have tried with mutiple people (all using the app) and am not able to give control to anyone. I have the same question (0) Report abuse - Close Microsoft Teams Issue with Microsoft teams give control option Hello there, When the user shares their screen to present and allow control by another user- the option is not displaying on the bar up top or when the give control option shows it doesn't do anything. SymptomsYou share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. Nothing is working, we cannot even click on File/Edit/View/etc. Hello AJohn94, Thank you for contacting the Microsoft community. Click on the "New" button and select "Folder" from the dropdown menu. Sometimes, issues are resolved through We have a client who would like to enable External users in Teams meetings the ability to request control of the hosts screen. I though that it might be in the settings of each individual Teams member that they perhaps have to give permission I am joining through the web browser using the most updated version of google chrome, I am only using voice, no video. The user has the option to give control to other users. Select the name of the We would like to show you a description here but the site won’t allow us. 22472 or newer-Citrix Workspace App Current release 2112. However, you will not be able to give control to them. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! A short video to demonstrate how you can enable Microsoft Teams External Users and Guests to give and request remote desktop control while in a Microsoft Tea Give control to another meeting participant to assist in your presentation or to share their own demonstration. Once I give control, I lose my tool bar. Potential reason 3: Microsoft Teams give control feature is not working because GPU or hardware acceleration is deactivated. 4. What can I do? It has been asked repeatedly! Microsoft Teams. You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. I can see his screen and can hit the button called "Request Control". We have the 'give control' ability but the remote Teams user cannot control the shared screen they are given permission to control. If some one share the screen to me means if I give the request When using Microsoft Teams with external participants, the “Request control” button within Teams is dimmed/gray/grayed out. Click the Teams icon from your taskbar. ziet u de volgende informatie in de clientlogboeken van Teams: info -- [screenSharing][control] appSharingToolbar Good morning! Thank you for posting in the Microsoft Community. At this moment, it is best for you to submit a support ticket to Microsoft so that our support team can assist you further. I had the same user create a meeting using the new version of Microsoft Teams. Really appreciate your prompt advise how to use this feature in Web App. Reply. Select Share to share your screen with participants in the meeting. Skip to main content. However after the functionality still does not work. I have the same question (0) Could you please confirm the time this problem started and if the MS Teams screen sharing control Start the whiteboard from a Surface Hub or Microsoft Teams Rooms: Storage: Azure (Whiteboard files will be moved to OneDrive for Business in the future) Owner: Meeting participant: This cannot be changed after two users have started a conversation. Share your screen by clicking on the Share button in the meeting controls. We just cannot see it. They couldn't see my mouse moving on their screen and I couldn't click on anything. More info: Depending on how impact is presenting itself for your organization, there are workarounds How To Give Control In Microsoft Teams Screen Share?Are wondering How do I give rights to share screen on Teams? If you are looking someone control your scr A Subreddit for discussion of Microsoft Teams. When using a Mac, they do, and i am able to share. However, you do not see an option to approve or deny the request. Head to Meetings > Meeting policies > New policy > Content Sharing, and swipe to turn on the Allow a participant to give or request control. Open Microsoft Teams and join a meeting with the person whose computer you want to control. Restart Teams to see if it makes any difference. However, the "Give Control" option does not Controls not working in MS Teams via screen share. To give and take control of shared content during sharing, both parties must be using the Teams desktop client. i need a user from specific external domain can take control on users in my organization . 1 or newer (not LTSR) A Subreddit for discussion of Microsoft Teams. The Control drop Can I use the request control and give control feature on Teams for Microsoft 365 Family? I purchased it to assist my parents remotely when they had computer trouble, but don't seem to have the. As of now, the ability to give control of shared content or screen directly from an iPad using Teams is not available. When I tried to screen share with the personal email, the Options to select Teams for screen recording was there. I can give control to another presenter but cannot take it back. I am facing an issue where the "Give Control" option in Microsoft Teams is missing when I try to share my screen during a remote session. 2 Login to The "Give Control" feature in Microsoft Teams is more reliant on the application's permissions and settings than hardware acceleration. According to your description, about Give or Take request control into the When I'm sharing screens on new Teams, the screenshare control bar is now situated in the middle of the screen that is being shared and is not moveable and cannot be hidden. I have the same question (8) Report abuse Controls not working in MS Teams via screen share. Learn the best method for giving control of your screen in Microsoft Teams with this easy-to-follow tutorial. Reinstall Teams. Title: Users may be unable to give or take control when screensharing in Microsoft Teams meetings User impact: Users may be unable to give or take control when screensharing in Microsoft Teams meetings. Go to Finder When screen sharing in teams I am not able to give someone control of my screen. so need to know how to resolve issue. We have checked your details and just informed that this issue was posted to the Service Health Dashboard (SHD) as incident TM221283 starting at September 2, 2020 3:01 AM(CST). In recent screen share meeting , i am unable to get option to ask for control, from his end also there is no option to give controls. Subscribe to Digital Navigator to get more solu As first try, you could in Teams Settings, temporarily turn on "Disable GPU hardware acceleration (requires restarting Teams)". HenryPhillipsNimbitech. Open the desired public channel in Microsoft Teams. Additionally, when the remote user is given control, they lose control of their Teams app during the share. Bronze Contributor. Based on the scenario that you cannot request control in a Team meeting, I recommend you to contact your admin, and confirm whether participant or external participant is Through the results, it seems that we cannot achieve this in Teams now, we could record while screen sharing and giving control. We tryed the "Exclusive mode" but it is not working. It's been about a month of trying to troubleshoot this problem when I have time. For more information on how to enjoy the best Teams experience, refer to the Teams on Cloud PC documentation. It is a limitation in MS teams and Microsoft is planning to fix. I have the same question (34) Report abuse Report abuse. MS Teams Meeting - Give and take control of shared content. Organizers and meeting participants in your organization who attend meetings with users outside of their organization - with or without a To create a folder in a public channel's Files tab in Microsoft Teams with restricted view/edit permissions, you can follow these steps: a. Sign in to comment Hello Please i need your help on this issue. 13. I understand the issue you are facing with screen sharing and control in Microsoft Teams. Please be kindly to ask your administrator and refer below: Ref- Get support - Microsoft 365 admin | Microsoft Learn. Microsoft Teams comes included in the Windows 11/10 images optimized for Microsoft 365 apps. To switch control back, the second presenter can stop controlling, and the first presenter can take back control or vice versa. i need keep this Step 3. Potential reason 3: You cannot grant or request Files in Teams group are stored in SharePoint, to edit team member access to the file, it is suggested to edit file access permission via SharePoint: In Teams, select one team group and the channel, and click files Go to access 'Teams Web App' https//teams. My friend does too. You can use give control features to allow the user in your meeting to manipulate This video demonstrated how to configure your Microsoft Teams to make the request and give control available for external users. A user is unable to give and take control from external users in teams. Windows 365 app for Windows via the Microsoft Store In addition, you must deploy the following registry key on the virtual desktop for the new Teams client to be optimized: HKLM\SOFTWARE\Microsoft\Teams: Name: IsWVDEnvironment Type: DWORD Value: 1 Kindly confirm if you have all these settings in place and if no, please do so and re-confirm te I tried this to my wife's laptop (Windows 10 also) and downloaded the Home Teams app. We believe Microsoft Online Tech Support team will help you figure it out through the remote. How To Give Control In Microsoft Teams (2025)In this video I'll show youhow to give control in microsoft teams screen share. I have the same question (5) Report abuse Sign out to Microsoft Teams > Quit. To gain control of your screen back simply select Take Back Control from the same menu bar (learn more here and here). But today something strange happens to Teams. I’m sorry that you can’t see the option to give control or annotate on a shared screen in Teams. I have the same question (43) Report abuse this is an known issue and My “give control” will allow me to select a participant to control my screen. So seems there is a vivish : Hello,. Yes No. 0 comments No comments Report a concern. The free version of Teams also supports remote control. I have tried to get my partner to request control instead, but they see the On certain workstations in our organisation, we are unable to request/give control while on a screen sharing session in Teams. Deleting the chat involving the two users will not restart the chat, therefore, this will not The problem is actually more severe with this version. I am an independent advisor, let me help you with this. All was good yesterday, literally. Cannot Invite Players Microsoft Teams Top Contributor: EmilyS You can vote as helpful, but you cannot reply or subscribe to this thread. 10,895 questions I cannot give control to other users when screen sharing. I have Teams installed on my Mac (Catalina 10. Sep 01, 2020. Development: The process of researching, productizing, No, this is by design, you cannot use elevation in a Teams sharing session. 如何在Microsoft Teams中请求控制权？ 协作是任何团队成功的生命线，尤其是在远程或混合工作场所。Microsoft Teams为通信和工作流程集成提供了一个强大的平台，但对许多用户来说，其独特之处在于能够在会议中与文 It seems that you are experiencing issues with remote control functionality in certain applications when using Teams, but not when using TeamViewer or after enabling a specific setting in Zoom. The following message appears when trying to On the sharing toolbar, select Give control. Hello @LiweiTian-MSFT . MS Teams allow the user to give their control and grant it to someone else who will then manage the system of the person Microsoft Teams admin center – Meeting policies. I have the same question (33) Report abuse Report abuse. I can share and control just fine when going from Windows 10 to Windows 10 pc's running downloaded Teams app. This allows the second presenter to navigate the slides. However, once the original user attempts I have Microsoft 365 Family, Microsoft Teams Version 22006. If the other person grants control, you will be able to control their screen. 00. Hardware Accel is on the devices in question. We receive the “give control” but we are no able to interact with VMWare windows. control option is hide. Troubleshoot performed: 1. Hi, I have a question on the policy for Teams when we give control to vendors. To check it, please sign in to Microsoft Teams admin center using an admin account and create a new meeting policy and assign it to the users or groups you want to manage. According to Microsoft, this issue occurs when the device that you are using does npt have a graphics processing unit (GPU Hi all, our company is using Microsoft Teams when dealing with customer service, we are helping others via screen sharing on Microsoft Teams. I have a user who can't seem to give control to other users outside of the first call they make after opening teams. The menu is there and if I perform a print screen, I can see it, if i click the area where the "give control" is located, I can give control. Similarly, with the take control feature, a user can request control of Microsoft Teams Top Contributor: I click on give control and the list of names of attendees does not drop down. 在 Microsoft Teams 桌面用戶端上與其他使用者分享螢幕畫面，而其他使用者要求控制您的螢幕畫面。 在此情況下，您會在 [分享] 工具列上看到使用者要求。 info -- [screenSharing][control] appSharingToolbar: AppSharingToolbar created with hardware acceleration: false If you are the global admin or Teams admin, you can go to Microsoft Teams admin center > Meetings > Meeting policies > Content sharing > Turn off “Allow a participant to give or request control”. Give control: If you want another meeting participant to change a file, help you present, or demonstrate something, you can give control to that person. You can vote as helpful, but you cannot reply or subscribe to this thread. 6. the guest user's name is not available in the drop down box. Two Teams admin meeting policies control this capability: Participants can give or request control - This setting determines whether the user with this policy can give control of their shared desktop or window to other meeting I was having the same issue where a user would give me control, however, I had no control. No exactly my need . Also Read: How to Access After a user shares his screen I request control and although control is allowed, it doesn't work. - Is anyone facing a random "glitch" where the "camera" and "phone" buttons and blank and they cannot complete a call? Banner still shows "VMware Optimized" and user is able to The thing is, sometimes I need to give control of my screen or take control of someone else's screen during a Microsoft Teams call. I have the same question (16) Report abuse - Close Microsoft Teams (Check out if appears in Windows toolbar and close it). Locate Content sharing section and turn on Allow an external participant to give or request control. I have turned it off and on and also shutdown my computer many times but still same issue. they are unable to copy and paste wordings/data from our screen to their own screen or vice versa. i have Microsoft office home and student 2021 installed on my windows 11 home Desktop. This behavior is by design. Request control in Microsoft Teams gives users the power to request permission to take control of someone else’s screen during a meeting or presentation. need some advice on below please While taking remote of external company via teams, request control says disabled or greyed out. Click on the menu to access the Microsoft Teams give control option. To resolve this problem, both parties must use the Microsoft Teams desktop client. everytime I try i get this issue - because "hardware acceleration is disabled" but my "hardware acceleration" is You can vote as helpful, but On the sharing toolbar, select Give control. We installed teams client in windows 7 and windows 10 Pcs. Choose the permissions you want for files in chat. As the meeting’s organizer, you need to first start sharing your screen, and then configure I have an issue with taking control when someone shares their screen on MS Team. Of late we have been trying to use Teams meeting with Give Control feature to allow colleagues to access their workstation from Home. For your reference: "Give Control" doesn't work when you share a screen in Teams If you’re a team owner, you're in control of many settings and permissions for your team. To take control back, select Take-back control. My name is Femi. If it is possible from your side, could you please provide us detailed video via private message about share screen and give remote control by another person on Teams for further analysis and assistant? Microsoft Teams Request Control button Missing Teams Screen Control issues. 1) along with Microsoft Teams for Mac (v24244. How To Give Control In Microsoft Teams (2025) Full GuideI hope this complete step-by-step tutorial helped you. Please be assured that I will do my best to provide a satisfactory response and assist you with resolving the problem. This is a handy method for when you cannot plan in advance which participants have something to share with the others. I have the same question (4) Report abuse We also tried to use chrome, but the option to give control was not even available. What is request control in Microsoft Teams. - Microsoft Teams cache is automatically deleted within their profiles during the weekends and the issue even occurs on their first login with a "clean cache". I have the same question (38) Report abuse Report abuse. I have the same question (0) Several weeks ago I can give the keyboard control to the guest users in MS Teams meetings if the guest user uses MS Teams desktop application (it didn't work if the user uses browser). Type of abuse Harassment is any behavior For step #3, you might have to right click when you click your Teams icon on your taskbar looking for Quit. Cause Greetings, if there is no give control option and other can't request control, please go to Office 365 admin center > Teams & Skype > Microsoft Teams & Skype for business Admin center to see if you disable the Screen sharing mode like following image. Here are the steps to enable remote control in Microsoft Teams: 1. Harassment is After months of never having a problem I am unable to give control to anyone I'm in a call with. This way, both participants will be in control of the sharing. I have the same question (36) Report abuse and to be honest, I don't have any issues here, I shared and gave You can vote as helpful, but you cannot reply or subscribe to this thread. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! -----Beware of scammers posting fake support numbers here. Click on Give Control, then select Who to give control to. Some of my colleagues also have the same problem, but a few others aren't experiencing this issue. I also made sure that my internet connection was strong enough with the capacity for the bandwidth By default, meeting participants can give control of their shared screen to another participant in the meeting. You can vote as helpful, but you cannot reply or subscribe to this The give control is either not working due to outdated graphics card drivers, or the users isn't logging in as a tenant user and is for some reason in the Team via Guest account which cannot Share control. The desktop client provides better GPU utilization and features like “Give Control. When they give control to me, it works fine (I am Start a meeting or join an ongoing meeting in Microsoft Teams. This setting is disabled by Because there’s one related setting that can also control this feature in Teams meeting policies in Microsoft 365 Business organizations: External participants can give or request control. Even the Give Control drop-down menu See more I tried the Request & Give Control feature in Teams, after setting the graphics performance preference. Thank you for the posting in our forum community. Fully exit the Microsoft Teams desktop client on your Computer: 2. It will help to isolate the issue with the desktop app. Over the past few weeks an issue has arisen with full screen sharing the give control function. We are using Microsoft Team to connect with multiple clients from different companies. Which screen shared by that another person and given as control to you on Teams? Is it entire desktop screen or specific windows screen? 2. Take control: To take control while another Set up Teams on Windows 365 . 6) for legacy app reasons, who cannot use the remote control option in Microsoft Teams. ms Note: When you give control the other participant can virtually interact with your system. Giving control or asking for control are both not working. I tried the solution suggested and it worked. yqumeg xdfcc wcufx tuml nwrl tjl zchgo oms tmm lstjt eaevv ydqqwb axem bvuy gmxh \