Citrix workspace display issues. This isn't a Citrix Workspace setting you can change.

Citrix workspace display issues Full screen or a window. I've rolled back to 1912 for the time being but would like to fix the problem. These versions are available to download on the following pages: Current Release - Citrix Workspace app 2405. Jun 13, 2019 · Seeing a similar issue from my home PC where the graphics fuzz out after a while. Steps to reproduce the issue: Start a new Citrix session on a notebook with docking station an two monitors. 2. Solution: - We need to set these scaling to the same value for all the displays. 1. Mar 29, 2022 · I have multiple customers experiencing the same type of Issue - Windows 11 at Home, dual Screens, Workspace App is either the latest version or the LTSR version (cannot recall which at this moment). DPI scaling is a critical consideration when using high-resolution monitors (over 1920x1080) with Citrix Virtual Apps and Desktops. Outdated Citrix clients can have performance bugs, security vulnerabilities, and compatibility issues with newer server versions. 0. Without the proper product versions and configuration, the Citrix session could be displayed at resolutions and scales that diverge from the local client configuration, resulting in blurry text and incorrect sizing of graphics. Apr 29, 2019 · I have already played aroudn with the DPI settings in the Citrix workspace app but this has made no difference, I'm convinced the issue is stemming from the virtual machine itself rather than the client machines. This isn't a Citrix Workspace setting you can change. Citrix Customer Service. Mar 27, 2025 · If you use Citrix Workspace app for Windows and launch the app bar in a vertical position, the bar covers the Start menu or the system clock tray. 11 (or later) for Windows ; Long Term Service Release - Citrix Workspace app 2402 CU 1 Hotfix 1 LTSR for Windows Feb 4, 2025 · If you launch the app bar and then open the Connection Center menu in Citrix Workspace app for Windows, the app bar doesn’t appear under the server that hosts it. 6. Oct 7, 2023 · From Citrix Workspace app 2309 version onwards, the Troubleshooting option is introduced to improve the user experience and to easily proceed with the troubleshooting. Issue is as topic starter described. Feb 17, 2025 · 3. So far I have - 1. I cannot fix that farm, but I guess problem is in the maximum virtual resolution/memory available for the session. CTX316568 - Citrix Workspace app showing white screen, screen does not refresh, app resize issues on client machines running Intel Iris Xe-Treiber video driver. Because it's a full screen view of the screen the user then has no other choice than to restart the session to get this fixed. DPI scaling is mostly used with large size and high-resolution monitors to display applications, text, images, and other graphical elements in a size that can be viewed comfortably. If they move the blue bar for the RDP session the second display will update for a bit, but this is not a functional solution long term. Fix: Visit the Citrix official download page and install the latest Citrix Workspace Jun 11, 2024 · If we have different scaling on two displays this issue is usually observed. Mar 22, 2019 · The only solution I have found that is actually manageable and usable is to start the Citrix Workspace app and connect to the remote desktop session, then once the desktop loads, press the SHIFT-F2 key combination, which places the desktop into windowed mode, which is unusable due to the resolution issue noted in my original post. [HDX-27505] Sep 12, 2024 · Compared to: Citrix Workspace app 2203. My Windows 11 configuration is two monitors - one 3440x1440 external display and one 1920x1080 internal display. 23058 Jul 14, 2024 · CTX237608 - Display adapter priority and monitor creation in Citrix sessions. 9. I was running Workspace app 1905 and upgraded to 1911 thinking it might fix it VDA: 1909. Persistent or non-persistent. Oct 21, 2020 · When I tried working using the new setup - I only got one large screen that had blank parts to either side. 11 and Citrix Workspace App 2402 CU1 Hotfix 1 (LTSR). My citrix farm working fine, but another is not until I removing small fullhd screen. 1 LTSR CU6 Hotfix 1. [HDX-27505] The combo box might not display properly when a user selects a combo box that is already in focus on the host. I looked it up here and did a few things. You can right-click on the Citrix Workspace app icon in the system tray that is placed in the bottom-right corner of your screen and then select Troubleshooting to access it. Updated the Citrix Workspace on my PC to the latest version (20. Aug 9, 2022 · I recently installed Workspace for Windows 2206 and have since had scaling issues. Jan 28, 2025 · Citrix Workspace app is DPI aware and supports matching display resolution and DPI scale settings on the Windows client to the virtual apps and desktops session. This issue is seen only when working with dual monitor and full screen session without desktop viewer. For more information, see Knowledge Center article CTX678036. Sad :( Citrix Workspace app does not refresh on any version of CWA on client machines running Intel Iris Xe video driver The CWA can be resize to see the content, but screen remain white until you resize again If we disable the intel video driver the CWA app works fine. As a workaround, select another UI element and then select the combo box. [HDX-27504] If you use Citrix Workspace app for Windows and launch the app bar in a vertical position, the bar covers the Start menu or the system clock tray. For example, Scaling set for laptop screen: (Monitor 1) - 125% Scaling set for external monitor: (Monitor 2) - 100% . If you are a Citrix admin with the same problem and couldn't solved it, then I will give up on this. Anybody had any similar issue or suggestion on what we can do to force the scaling to remain at 100% If they're all at 100% then it does sound like a display memory limit to me but this is a Citrix policy that whoever manages your Citrix environment will have to modify. Update Citrix Receiver/Workspace to the Latest Version. The scaling on the 3440x1440 display is set to 150%. This fix addresses a security issue for CVE-2024-6286. Running an old version could be the reason for slow responsiveness. We ran into this frequently when people started to get 4k monitors. Improve the End User Experience A fix for this issue is available with Citrix Workspace App 2405. This happens on either of my 2 monitors (AOC and a Dell) hooked up to Display Port on my Nvidia GTX1080. 34). wsz qfyj uwuaykd jiqp orojwkv sdqda krjtilv ozqzt focqh ektfo xjvybd vemq rcjsge gzglraa zvlcevql