Salesforce einstein ai certification You’ll be tested on your ability to use Einstein’s capabilities to build AI-driven applications, automate processes, and personalize customer experiences. Take the Exam : After completing the necessary training, you’ll be eligible to take the certification exam. Certification holders can explore roles such as AI Specialists, Salesforce Developers with AI expertise, and AI Consultants. Salesforce AI Specialist Training: Master Einstein AI, learn to build & deploy AI-powered solutions, and achieve Salesforce AI Specialist Certification. Join our free learning platform, Trailhead, to boost productivity and build on your foundational AI knowledge. The AI Specialist plays an essential role in the successful implementation and application of Einstein AI solutions. Oct 28, 2024 · Salesforce continues to unveil new training opportunities in key hubs around the world, accessible to all. We will learn to create simple custom actions as well as complex custom actions using Apex, flows, and REST API, will also understand how to boost Developers Sep 26, 2024 · This new certification is tailored for Salesforce Administrators, Developers, and Architects, offering them the opportunity to demonstrate their expertise in implementing and enhancing Einstein AI solutions using tools like Copilot Builder, Prompt Builder, and Model Builder. Set Up Salesforce Developer Org : Learn how to create and configure your Salesforce developer account, enabling Einstein features and navigating the Einstein AI interface. Before Taking This Certification. Introduction to Salesforce AI and Einstein: Understand the basics of AI and machine learning within the Salesforce ecosystem, focusing on how Einstein AI enhances CRM processes. com/p/salesforce-ai-specialist- Sales Cloud Einstein might seem like magic, but it’s not. New Government Cloud certification helps the U. Memorize Einstein Features & Copilot Actions. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Keep an eye out for those events and openings around the world! Then, when you’re ready to take the next step in your AI learning journey, consider getting certified as a Salesforce AI Associate for free (through the end of 2025!). Cohorts are available for free to registered Salesforce Partners. Whilst the AI Associate cert that was released just under a year ago focuses on fundamental AI skills, the AI Specialist goes a few steps further and centers around Salesforce AI-enabled products. Einstein Trust Layer (15%) Enhance your AI skills with Salesforce. Department of Defense expand its use of the cloud to build and deploy apps in secure, compliant-enabled environments Features of the Einstein Trust Layer like secure data retrieval and dynamic grounding enable you to safely provide AI prompts with context about your business, while data masking and zero data retention protect the privacy and security of that data when the prompt is sent to a third-party LLM. The final section covers Model Builder, where you’ll learn to build and differentiate between predictive and foundation models, applying generative AI techniques in CRM applications. Plus, use Prompt Builder to build effective prompts, set up Agentforce as your AI assistant, and build custom AI models with Model Builder. Configuring Einstein tools to meet specific business needs. . ; 4. Salesforce has rolled out tons of new Einstein features, and the exam will test your ability to differentiate between them. The Salesforce AI Specialist credential is designed for those with a foundational understanding of Salesforce AI and who want to apply AI capabilities to improve business processes and solutions. The AI Specialist plays a pivotal role in implementing and using Einstein AI solutions. The Agentforce Specialist has a deep understanding of both Agentforce capabilities and Further, you'll explore Einstein Copilot, Salesforce's conversational AI assistant, and learn how to create custom actions to improve customer interactions. This lets you "bring your own model" thanks to APIs and an open ecosystem of generative AI partners. Here are some of the things you will learn in this course: What is Salesforce AI and how does it work? The different AI features that are available in Salesforce. For the latest on Salesforce Einstein, go here. Einstein Live Demo Understand the power of Einstein by seeing it in action Aug 24, 2024 · Einstein Copilot for Salesforce User permission set group is to be assigned to the users who need access to Einstein Copilot. Sep 25, 2024 · Einstein Trust Layer 2. The Salesforce AI Specialist certification is a comprehensive program designed to validate your expertise in leveraging AI skills within the Salesforce ecosystem. Sep 20, 2024 · Topics range from AI fundamentals to specific Salesforce AI tools like Einstein. Register today to join a learning cohort! Cohorts are designed to prepare you for taking the AI Specialist certification exam. 1. Explore generative AI technology. Einstein provides conversational UI for AI in every app or workflow, delivered on an extensible and trusted suite of builders for customizing prompts, skills, and models on our metadata-driven Salesforce Platform. Salesforce AI Specialist Study Guide Emphasizes the need for custom logic (often in Apex) when complex data transformations (like JSON formatting) are required. Einstein isn’t just one tool you open; it’s a whole set of AI features tucked into the different parts of the Salesforce Customer 360 family. The following sections move into the core AI capabilities Einstein offers across Sales and Service, as well […] Aug 15, 2024 · Salesforce announced the new Salesforce AI specialist certification. Mar 12, 2025 · The Salesforce Agentforce Specialist certification is a deep-dive style certification into generative AI and its usage within Salesforce. teachable. This blog will highlight the best Salesforce AI Associate Certification practice questions to help you prepare effectively. Einstein provides conversational UI for AI in every app or workflow, delivered on an extensible and trusted suite of builders for customising prompts, skills and models on our metadata-driven Salesforce Platform. The Salesforce Associate exam validates foundational level knowledge for those new to the Salesforce ecosystem and who have an interest in understanding and using the Salesforce Platform and related suite of products—a great Salesforce’s AI-driven tools, branded as Einstein, are highlighted in this certification: Einstein Discovery: AI-driven insights for decision-making Einstein Prediction Builder: Customizable predictions within Salesforce Salesforce Einstein is artificial intelligence (AI) built into the core of the Salesforce Platform, where it powers the world’s smartest CRM. Register for the Salesforce AI Associate Certification exam to help you validate your foundational AI skills. Salesforce launched Agentblazer Status, a new program designed to build and recognize your AI and Agentforce skills. Cert Prep: AI Specialist. Salesforce Einstein is the AI component of the Salesforce platform. Implement field-level security and encryption. Data science. With almost 30 things to do, from Trailhead modules to videos to Help articles, this mammoth trail comes in at an estimated completion time of 9 hours and 34 minutes! Check two sets of Free Salesforce AI Specialist Certification practice Questions. As your AI knowledge base grows, be sure to market your skills in this highly sought-after area. While there is no required prerequisite for this certification, we recommend getting certified as a Salesforce Certified Associate. Nov 26, 2024 · Understand Salesforce Einstein AI: Gain a foundational understanding of what Salesforce Einstein is, along with its benefits, use cases, and key features. May 28, 2025 · General understanding of AI/ML concepts and how Salesforce applies these within its ecosystem is a plus. Resources. While the AI Associate certification, released last year, focuses on fundamental AI skills, the Salesforce AI Specialist certificate takes it a step further by focusing on Salesforce’s AI-enabled products and their practical use cases. Certified AI Specialists master Salesforce Einstein and AI applications to help their Salesforce Orgs adapt effectively. Einstein Trust Layer (15%) Overview: The Einstein Trust Layer ensures AI implementations are secure, private, and trustworthy within Salesforce. Start practicing today and take the first step towards becoming a certified Salesforce AI Specialist! Key Exam Details: The Salesforce AI Specialist exam covers key areas such as: Einstein Trust Layer (15% of the exam) Generative AI in CRM Applications (17% of the exam) Prompt Builder (37% of the exam) Agentforce Tools (23% of the exam) Jan 7, 2025 · The Salesforce AI Associate Certification is a great way to test your knowledge of Salesforce’s AI capabilities and shows the skill to apply AI tools in real-world scenarios effectively. If you’re planning to take the Salesforce Certified AI Specialist Exam, preparation is key. It delivers advanced AI capabilities to sales, service, and marketing — and enables anyone to use clicks or code to build AI-powered apps that get smarter with every interaction. It’s built with science. You’ll be expected to configure and apply Einstein AI tools (including Agentforce) in Salesforce and convey the features and benefits of the Einstein Trust Layer. Candidates should have experience with both Salesforce Platform configuration and Agentforce capabilities. The Salesforce Agentforce Specialist Certification is a professional certification for individuals who are responsible for managing Agentforce within their organization. Grounding Methods: Ensure AI outputs are based on accurate data. Trail: Drive Productivity with Einstein AI. AI Specialist Certification Preparation. By following these tips and dedicating time to your studies, you’ll be well-prepared to tackle the Salesforce AI Specialist certification exam. How to use Einstein Lead Scoring to identify your Something went wrong. As part of the AI for All initiative, a candidate's first attempt of the Agentforce Specialist exam is free through the end of 2025. AI Fundamentals Certification Module 2 – Lesson 1: Why Salesforce Customers Use Einstein AI Salesforce Einstein brings the power of AI to Customer Relationship Management (CRM), empowering businesses to work smarter with tools that enhance decision-making and streamline processes. The Salesforce CRM Analytics and Einstein Discovery Consultant credential is designed for individuals who have broad knowledge of the CRM Analytics and Einstein Discovery platform and its capabilities, including: dataset management, permissions and security May 30, 2025 · Einstein across Salesforce AI’s product suite. As a result, we are evolving our exam catalog and retiring the AI Associate certification in February 2026. Key Concepts: Data Masking Techniques: Obfuscate sensitive data to protect privacy. The initial step in creating a predictive model using the Model Builder involves selecting “Create a model from scratch” and choosing the appropriate data source, in this case, historical sales data. Salesforce Einstein is the #1 Trusted AI for CRM that delivers AI-powered predictions and generated content. Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions. Please try refreshing the app. For this section, ensure you understand how AI can automate tasks like follow-ups, generate predictive insights, and enhance customer service interactions through sentiment analysis and case resolution. Salesforce AI Research: Trusted AI; Salesforce News & Insights: How Salesforce Research Uses "Earning the certification is the most compelling way to prove your expertise and show that you're ready to tackle any analytics challenge. This exam tests your knowledge of AI-related features within the Salesforce ecosystem, including foundational AI concepts and practical use cases of Salesforce Einstein. This certification is about enhancing your AI skills and being the best at Artificial Intelligence. How to use Einstein Lead Scoring to identify your Get Smart with Salesforce Einstein. See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation. Terms & Conditions apply, see FAQ for more details. Get Smart with Salesforce Einstein. Welcome to the Salesforce AI course, where we will learn to build Agents on Agentforce and prompt templates using Agent Builder and Prompt Builder to create AI-driven applications. g. Preparing for Salesforce AI Associate Certification : Gain a detailed understanding of the Salesforce AI Associate exam objectives, key topics, and exam preparation Salesforce AI Specialist Certification : Einstein Copilot OverviewEnroll in Complete Course: https://mytutorialrack. Oct 1, 2024 · This certification is beneficial for individuals with hands-on experience in Salesforce Einstein AI, consisting of configuring AI features within Salesforce. The Salesforce CRM Analytics and Einstein Discovery Consultant Certification. Learn to set up and use Einstein Copilot, the conversational AI designed to boost CRM productivity. Sep 30, 2024 · What is Salesforce AI Specialist Certification? The Salesforce AI Specialist certification exam has been designed to use the power of generative AI within Salesforce. S. Jun 2, 2025 · Salesforce Einstein Copilot is designed to provide a conversational AI interface that can be utilized by different types of Salesforce users, such as developers, sales agents, and retailers. Sep 30, 2024 · This Salesforce certification assesses your understanding of Einstein’s capabilities, such as Sales emails, Service responses, and Copilot Builder, as well as fundamental AI concepts like Jul 3, 2024 · Slack AI: Quick Look; Become a Salesforce Certified AI Associate. Nov 25, 2024 · Salesforce also announced that AI certification exams, currently including certified AI Associate and certified Agentforce Specialist, will be free for Trailblazers to attempt through December 2025. Sales Cloud Einstein might seem like magic, but it’s not. " - Nic Flook, Salesforce Einstein Practice Lead BrightGen, a Salesforce Platinum Partner Aug 15, 2024 · Salesforce has just introduced a new certification: the Salesforce AI Specialist. Salesforce Documentation: Working with JSON in Apex Describes how to serialize and deserialize data using Apex for integration or AI prompts. The company will open a pop-up AI Center at its headquarters with plans to roll out AI training spaces in its offices around the world for communities and employees Apr 18, 2023 · Editor’s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. You May 24, 2025 · Salesforce AI Specialist Reference & Documents. Enroll Now! 1-800-7430-173 (US Toll Free) Sep 9, 2024 · As organizations continue to use AI within their Salesforce environments, the role of a Salesforce AI Specialist is absolutely necessary. Get the Exam Guide Sep 2, 2024 · Drive Productivity with Einstein AI: This is an in-depth Trailmix designed to prepare you for the AI Specialist certification. Don’t worry—Trailhead provides practice exams and study guides to help you succeed. This demonstrates the importance of this knowledge base for Salesforce professionals and Salesforce’s investment in your professional growth and Feb 7, 2025 · The Salesforce AI Specialist exam is designed for all who aim to harness the power of generative AI within Salesforce. 5 Model Builder: 8% (5 Questions). It is a deep-dive-style certification into generative AI and its usage within Salesforce. The Salesforce AI Specialist Certification is a specialized credential for professionals seeking to master AI solutions within the Salesforce platform. It validates skills in configuring Einstein AI tools, applying generative AI to CRM, and leveraging the Einstein Trust Layer for secure and effective AI deployment. Skills Tested: Salesforce Einstein AI Solutions: Implementing Salesforce Einstein products (e. Good luck! Feb 28, 2025 · The newest Salesforce AI certification: Salesforce Certified Agentforce Specialist. Prepare for Sales Cloud Einstein You will also learn how to empower the Salesforce platform with your own custom AI models using the Einstein Platform Services API. , Einstein Discovery, Einstein Analytics, Einstein Prediction Builder). Preparing for Salesforce AI Associate Certification : Gain a detailed understanding of the Salesforce AI Associate exam objectives, key topics, and exam preparation Understanding the Salesforce Certified AI Specialist Exam. Stay focused here when learning and studying and you'll pass on the first attempt. Great design isn't just about how something looks--it's about how well it works for the people using it. In this trail, you will gain skills in artificial intelligence and machine learning, data governance and ethics, productivity, generative and predictive AI, and more. This certification is designed for individuals from all backgrounds Aug 14, 2024 · Salesforce has just released its next certification, and of course, it’s all about Artificial Intelligence – the AI Specialist. The Salesforce Certified AI Specialist Exam tests several core competencies related to AI technologies and their applications in Salesforce. Here’s an overview of the exam objectives. It emphasizes the seamless integration of AI into the Salesforce environment to offer insights and automate duties. So, without delay, let’s get Jul 18, 2024 · Describe the benefits of AI as they apply to CRM. Deep Dive into Generative AI in CRM Applications (17%) Generative AI plays a pivotal role in both sales and service processes. Sep 18, 2024 · Salesforce will offer free hands-on AI courses and certifications through 2025, a more than $50 million investment in training people for the jobs of tomorrow. Oct 13, 2024 · 2. This Salesforce AI Specialist course will help you prepare for the certification exam and improve your chances of passing on the first attempt. It acts as anAI-powered assistant that facilitates natural interactions with the system, enabling users to perform tasks and access data easily. Join us to see how thoughtful UX can become your most powerful support strategy in the AI era. Nov 22, 2024 · Salesforce’s AI tools, like Einstein and Agentforce, enable organizations to streamline workflows, improve customer service, and make data-driven decisions. Learn more about how Sales Cloud Einstein features use your data to bring intelligence to Salesforce. Jan 27, 2025 · The only certification to prove your Agentforce expertise is the AI Specialist. Refresh Introduction to Salesforce AI and Einstein: Understand the basics of AI and machine learning within the Salesforce ecosystem, focusing on how Einstein AI enhances CRM processes. Candidates will be expected to configure and apply Agentforce tools in Salesforce, including testing and deployment from a sandbox. Einstein is here to empower your business with amazing generative AI capabilities, using your data and your models for your experiences. Summary. Explore our FAQs for more information and to discover how Agentblazer Status can further highlight your achievements. They ensure organizations lead in a rapidly growing, data-driven world.
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