Salesforce field service data model. See all platform capabilities.
Salesforce field service data model Salesforce Platform. Asset 360 is primarily built on Salesforce Field Service’s core data model to deliver complete visibility into assets in the field so companies can maximize asset performance. Operating Hours: Field service hours that you can define for service territories, service territory members, and accounts. Salesforce Field Service Lightning Data Model What are the Core Objects of Salesforce Field Service? Represents a skill that a service resource possesses in Field Service and Lightning Scheduler. May 23, 2025 · Field Service Core Data Model Use Field Service’s core objects to complete essential field service tasks such as managing work orders, defining your service territories, and tracking your workforce. Apr 4, 2024 · We discussed all about Salesforce Field Service Lightning (FSL) including its licensing requirements, understanding the personas involved, learning how to set up Field Service Lightning, and understanding its objects and it’s data model along with their significance. This section provides the ServiceMax Asset 360 Data Model for key business and transactional objects. Work orders represent tasks that must be completed for our customers. When Salesforce Field Service (FSL) is enabled in the Salesforce org, several standard objects become available to help manage field service operations. While work orders describe the work to be performed, service appointments represent the visits your team makes to the field to perform the work. It includes entities and relationships that help manage work orders, service appointments, mobile workforce, and assets. embeddedServiceHelpButton)' is not a valid selector. throws at https://help Field Service Preventive Maintenance Data Model Manage periodic maintenance with the help of maintenance plans, which define the maintenance schedule for specific assets. com READ MORE: Salesforce Field Service Consultant Practice Exam Questions May 1, 2023 · Here, Field Service Lightning plays a significant role. This object is available in API version 38. Salesforce Data Model Notation. Refresh Uncaught SyntaxError: Failed to execute 'querySelectorAll' on 'Document': 'div:has(>. Something went wrong. Product Consumed: A product from your inventory that was used to complete a work order or work order line item. Maintenance plans typically reflect the terms in a customer’s service contract or entitlements. com The assignment of a field service mobile settings configuration to a user profile. See all platform capabilities. See full list on ablypro. These objects form the backbone of the Field Service data model. 0 and later. Field Service Core Data Model. They include scheduling settings such as an arrival window, scheduled start and end times, and appointment duration. An ERD, also known as a data model, is a graphical representation of an information system. Product Item Feb 25, 2022 · The data model diagram helps to describe the relationship between Service Cloud and Field Service: Source: developer. FSL Core Data Model: The Field Service Core Data Model in Salesforce is a comprehensive framework designed to support field service operations. salesforce. Salesforce Field Service Lightning Setup We first have to enable the Field Service Lightning in the Salesforce Setup. Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience: The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions. Once enabled, we install the managed package for Field Service Lightning which post-installation introduces a new service cloud data model in the system. The Field Service Data Generator allows users to automate and accelerate the generation of Field Service test data when production-like data simulation is needed. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. Work Order line items are subtasks used for several purposes, such as tracking. The Field Service managed package also includes custom objects that support its scheduling and optimization features. API End-of-Life Policy; Field Service Data Objects Field Service is based on a suite of standard and custom Salesforce objects that relate to each other in different ways. This is especially useful for demos, proof of concepts, testing, and more. Appointment Bundle Aggregation Duration Downscale Fields To prepare to work programmatically with field service features, verify that Field Service is enabled in your org. Field Service Objects When you enable Field Service, you gain access to a suite of standard Salesforce objects. Below is a list of some of the key standard objects that you gain access to, along with the core data model objects. This document provides an overview of Salesforce entity relationship diagram (ERD) notation and conventions to help you clearly interpret the product data models available in the data model gallery. Note: Asterisks in the following diagrams signify required fields. . Please try refreshing the app. Mar 1, 2023 · Salesforce FSL Data Model. They are the main component of Salesforce’s field service operations. ServiceTerritory Represents a geographic or functional region in which work can be performed in Field Service, Salesforce Scheduler, or Workforce Engagement. bgzssdemyyjylvtrloocqdtggmhsurgoovieoczmcyslbylagcamc