Amazon return empty box reddit So I'm in a telegram where I get alerts for GPUs and I've been needing an upgrade so I got my hands on one and when it arrived, the shipping box was fine but the product box was empty. Ordered an Apple Watch on Amazon, they sent me an empty box. I know in my case, Amazon will fight any chargeback claim because the package was delivered (just with an item already missing). But, that may be because I don't have a heavy return history. i also cant find a way to mail back amazon items, which would be even better. Amazon Empty Box I was really excited to install my new i7 cpu from amazon and was devastated to find the processor box ripped open and the processor missing. Last month I ordered a Seiko Presage watch from Amazon. Missing items from a box. Maybe an employee took it. The problem is when we got the return, it was an empty box. This may also be known as the Amazon gift card refund trick because many people request the refund Feb 22, 2023 · Amazon has an exceptional return policy. No way for eBay to know the address was changed after printing. The buyer can use the prepaid labels and drop off the package to avoid a low weight being recorded. Hey all, I've found myself recently overwhelmed with Amazon boxes and recycling. Yeah I received 4 empty packages. The Amazon item I'm returning is requiring me to pack it myself. It seems now if you order a single item they won't box it or put in a shipping envelope. If it gets into our hands (problem solve/customer service). Not even a shopping bag. I thought since, “The buyer returned an item that was materially different from the item you shipped to the buyer”, it would get approved. Told to return the box I received now they keep sending me the same automated message with no assistance. You make a delivery to my house, and I place empty Amazon boxes at the regular delivery location. Should I just go to Kohl's and return the AirPods? Or should I keep them hoping they don't notice? Or something else? What should I do? Feb 2, 2025 · I started a return process through Amazon but I'll be sending back the empty box I received. Mom went on Amazon chat to try to resolve issue & supposedly clicked on the option to report empty package & replace. They paid for 2-day shipping and I bought shipping from amazon and it was scanned and delivered on time. Even if the item looked sealed you should be opening the product and confirming the contents anyways before giving it as a gift if you have the chance to do so. The best part about this that I got busted the first time I did this on a 10 years old account with clean state and 0 returns before hand. I got into it with customer service to informed me I needed to return the item, that’s their policy. We would like to show you a description here but the site won’t allow us. Oct 11, 2023 · Empty box. Will I still get my refund? I'm sending back exactly what I received. What a disappointment. Has anyone had this happen? I looked on the App and all I can find is how to return the item and description on why I am retuning it. Entirely different products. I scheduled a return and the guy refused to pick it up. Reply reply I almost never shop Amazon but I am looking to buy a budget queen size foam mattress (Amazon Basics, or Zinus) from there very soon. It's free. This might be a dumb question, but is it helpful to hang on to the original box and bring it for the return, or is this not worth the effort/unhelpful? I wasn't sure if this was cutting down on waste/additional boxes UPS would have to use to ship it back to Amazon. And be sure to load EVERY empty truck with some Amazon to go back When going to return something literally just have to cross through street address with a pen and put a different address in same city and zip, send empty box or box with rocks to equal weight of item. To prove the emptty box occured after it left your possession. Step 1: Double-Check Everything Check all the packaging: Sometimes items might be hidden inside extra packaging material or even tucked inside the box itself. Was looking at one of the Amazon return pallet video's and saw a bunch of stuff was just empty boxes, where, I'm guessing, someone has bought an item, removed the product and returned the empty box. They arrived in a completely untampered with Amazon box but the AirPod box inside was not wrapped in plastic and the Airpods and case were missing. Then as soon as it is registered in the courier network Amazon refund and a few days later we have an empty box. Item box had no seals (film) or stickers on at all . I had the same situation once. And what was my surprise when I opened and there was no GPU inside. On a side note, a buddy of mine recently got a Fitbit Versa 2 sent to him from Amazon that he never ordered. de in its original box with all its accessories and after a few days amazon refunded me in advance. After re-opening it three Was planning to use my recently renewed Amazon prime membership for music and videos but few days after the incident I started to receive email reminders to return items that I already returned over 2 months ago (got return confirmation email of item received and refunded). Package (paper rip top open) arrived open (top already ripped open) with nothing inside (to a post office box!). Nothing further. You can box it if you'd like, but Amazon is literally paying us to take care of that for you if you want to save the box for a return that actually needs it. Hello, I ordered a camera from amazon warehouse deals on the 11th but didn’t quite like it so I opened a return. Apple sent me a sealed empty box instead of the iPhone I ordered, and they refused to search for the item within their own facilities or initiate an investigation with UPS. Amazon offered to overnight a replacement, and they sent ANOTHER empty box. They take all toner-related items (even other brands). Sadly only way to get your money back is a chargeback. I just want my money back at this point. I received this email this morning claiming they received an empty box: First email "Hello We are writing to let you know that we received no item instead of the original item, Fujifilm Last week I decided to upgrade from my 2080 ti to 4070 ( no judge xD ) , ordered it from Amazon ( amazon is seller and dispatcher ) , item box got delivered it in Amazon paper bag . Accidentally returned an empty box I bought AirPods and thought I placed them in the box that I dropped off, but later realized they were still at home. They will ship you a 3-box kit that's already labeled for return shipping. They said it was stolen by a third party, and that I need to file a police report before they can do anything about A new low for us. It arrived in his name with his correct address info. If the buyer continues to make this claim, Amazon may step in and state that several different dealers are unlikely to ship empty boxes. I didn't keep the original box so I guess I'm gonna have to pay for one at UPS, just curious how much I should expect to pay Item weight is 4lb and product dimensions are 28. The buyer fills the box with something of similar weight, so nothing is suspected. You have to ask for them to ship the product in Amazon packaging, or they'll ship it in the original package. Glad you got a win though. Mar 5, 2024 · Need to return an item to Amazon? Follow our step-by-step guide to make the process quick and hassle-free. Order GPU on amazon, empty box and never arrived. Should I expect a refund, and is there anything I can do to make sure the return Also though if they ask if we keep the box or they take it I always say we recommend taking it because personal information on the box and the bars on the box can be scanned and people can get there info (I know it's not true about the bar codes but I don't feel like having a mountain of Amazon boxes for returns and a mountain of empty boxes) We would like to show you a description here but the site won’t allow us. My partner is military and he defaults to keeping all boxes and styrofoam for home goods that might be easily damaged during a move. Amazon's incredible lenient return policies make them a massive target for return fraud. They’re bad lately. ” Returning the box with something else inside. Dec 13, 2023 · If your Amazon package was empty when delivered, you've been a victim of the Amazon Empty Box scam. They only “make you jump through hoops” if they flagged your account for too many suspicious returns. It was declined. I contacted the carrier and they are going to conduct an investigation as well as file a police report. Customer states that the box was empty when they received it and sends me pictures of the empty box. everytime i try to find an answer it just tells me that 'you can return amazon items without the original packaging', but im trying to figure out if i can put an item in the original box before returning it, to avoid having to hand a random employee at UPS a bra or whatever. The amount I have hasn't stockpiled (otherwise I would take it to a facility directly). Reply reply thedonutmaker • The empty box was a $50 printer and my girlfriend is definitely not a scammer. I recently returned an apple watch 6 to amazon. I contacted Amazon customer service that day one of their representatives confirmed the delivery and telling me to wait for another 3-5 days to be processed in their facility and yesterday I received an email regarding my return and telling me that the box was empty. That’s too easy. I can’t tell you how many times these criminals wait a week or so and try to return for refund. I really am questioning this,, though. before i start, i'm asking because i'll probably be returning the package at a ups building and i want to know if there's any way for me to make it clear i didn't take something out of the packaging, this isn't a complaint about their shipping. I contacted Amazon support right away. I returned a package to Amazon but they say they received an empty box! Hi guys, I need your help. They did not even ask me for further details like was the box tampered to begin with or not on live chat. Seems sensible to me, but obviously "sealed in box, never opened" becomes a bit of a lie lol Reply reply [deleted] • We would like to show you a description here but the site won’t allow us. He checked his account and even called Amazon about it but he was unable to track the order. Amazon's response was you need more evidence. ” USPS told me it’s my word against theirs as to what was in the box. As a frequent Amazon Used/Warehouse shopper, I have had countless items arrive with missing components or bundled items are taken out that were supposed to be included Does Amazon return check for contents upon arrival or do they just get scanned in and pushed back into inventory? The next day, a completely separate truck and workers show up to deal with those items. They say, this is what I got. And it isn't consistently high enough for me to pay for a second bin. As for alternative sources for shipping boxes, I've had luck with Uline for purchasing boxes in bulk. I received this email this morning claiming they received an empty box: First email "Hello We are writing to let you know that we received no item instead of the original item, Fujifilm Feb 25, 2022 · There have been different ways people have stolen money and items by receiving refunds from Amazon without returning the items. After reading stories similar to my own on Reddit, their current policy concerning empty boxes is simply unacceptable. I use that option and get a phone call within seconds from a gentleman with an Indian accent and very bad audio. Have evidence including the return receipt, video/photo evidence as well. 1 way to combat phone theft, the returner should have to generate a unique code only the intended party can receive if they want to crack down on theft. Amazon empty box Today I received an empty box from Amazon. I had an empty box 2 weeks ago and it only took a 3 minute chat with customer service to tell them what happened and they immediately said they would send a replacement. 5 x 22. Attached is a photo of what I got: Literally only this. My recycling pickup comes every 2 weeks. No way for seller to know where it was sent. Reply reply More replies Environmental-Sock52 • I recently ordered a pair of Airpods pro from Amazon and I was sent an empty Airpods box. I bought this for my girlfriend's birthday, I'm gutted this is what I received. Mar 10, 2025 · Recently had a return of headphones. Not just Amazon suffers. So how closely does Amazon check the items being sent back by customers? In this article, we’ll provide an in-depth look at Amazon’s return policy, procedures, and If the box is damaged or has Amazon-specific branding (like Prime logos), I opt for a new box. The package arrives, I open it, and it was simply empty! There was a white Seiko box inside, but the watch was simply not there. I chose the missing item on the amazon app and sent them back an empty box. Amazon customer support was good and is issuing a refund, but I would advise others to order any Apple product directly from Apple, even if it means paying more. Everyone will see what you've ordered, and it won't have any protective packaging. Three times this year a package has come either damaged, or I’ve received an empty box or envelope. Amazon driver left this big tote with our packages in it on our porch. Similar to the previous fraudulent returns We would like to show you a description here but the site won’t allow us. Reply reply Fieldguide89 • Dec 23, 2024 · Amazon offers free returns with no box, tape, or label needed There are many ways Amazon will help get your return off your hands for free, including drop-off options at Staples, Whole Foods Market, and Kohl’s locations. I don't know what they want. We tried to file a safety claim, with pictures of the box on the outside and the inside. I requested a refund on Amazon due to 'missing parts', but I'm not sure if Amazon will send a refund if I give them an empty box. We sold a laptop for £1499. I'm planning on buying from Amazon because they seemed to have the easiest return policy if there is a problem with it. I've had several items delivered that were damaged in shipment (food and in one case herbs) and they didn't ask me to send them back. Just put the empty containers in a box and send it back. I’m trying to return this chair through Amazon and it said UPS has no box shipping. After re-opening it three Apr 2, 2025 · What am I going to do? Return an empty box? How will amazon even know that it arrived to me like this and it wasn't ME that emptied and retaped it. Amazon restocking fee on returned laptops? Has anybody experienced an Amazon restocking fee when returning a carefully opened laptop? The text on their website implies that only unopened boxes are going to get 100% refund but they don't explicitly say that there will be a restocking fee for any other return issue. I told my mother as I was opening it "Wanna see what an expensive processor looks like?" just to end up with an empty box LOL. I have spent a lot of money in Myntra over the years, probably not anymore. Recieved empty package instead of an iphone, account banned for no reason the next day. Nov 12, 2025 · Looking to buy Amazon return pallets? Start with our Amazon return pallets guide—your go-to resource for liquidation, return pallets, and pallet buying strategies. Reply reply More replies Environmental-Sock52 • Mar 10, 2025 · Recently had a return of headphones. Once you purchase the game, they put it in the case — this also means that they notice if a game box is returned empty or weighted because they always take the game out before putting it on a shelf. I went ahead and opened SAFE-T claim, since the item was NOT returned to me. After receiving the return package, it was empty, with packing paper stuffed inside the box. They then send a completely different person, with an empty vehicle to collect those boxes. The product used then returned Also known as “free renting” or “wardrobing. How does Amazon prevent return fraud? If you buy an expensive pair of Nike shoes and return a cheap pair of Nike shoes with the box, how is Amazon going to catch you for return fraud? Is it only possible to get caught if it's sold from Amazon instead of another seller? Amazon is claiming my Apple Watch I returned was just an empty box and they charged me and closed my account Aug 9, 2023 · Returning items to Amazon is a common occurrence for many shoppers. It’s actually more often shipped by Amazon than 3rd party Reply reply marshmallowserial • Have you ever gotten away with swapping in totally worthless weight instead of any actual product? I mean the risk is not even that great to try and probe the response, just buy something you're going to buy anyway, and return the empty box with rice packs in it. Do I pay for a box or do they just find… It was a blank, empty "jewelry box" inside of a sealed blue non-transparent plastic bag. She showed me the poster they had sent with the new rule on it. I work at a return center for AmazonIf a processor doesn't do their job right than yeah it gets past us, since they're focused on #s first before quality. We are starting to see a rise in receiving empty product boxes from customers when they say they want to return the item, as Amazon kindly provides them with a free shipping label on our behalf. Share Add a Comment Sort by: Best Open comment sort options Best 42brie_flutterbye • I opened the bag to find a plain black box, not a Ryzen box. so i got two amazon packages today. Ordered AirPods, received empty box, Amazon giving me the runaround I ordered AirPods Pro 2nd gen from Amazon because they were $50 cheaper than the Apple store. The cost varies depending on the size and quantity, but they have reasonable prices. Will I get a refund or will Amazon accuse me of stealing the CPU? : r/pcmasterrace Go to pcmasterrace r/pcmasterrace r/pcmasterrace 157 votes, 212 comments. Initially I thought this must of been some money hungry warehouse worker who stole it while packaging it up. Apr 22, 2019 · I contact Amazon to see what's going on and they send me an email saying that the return center received an empty package!!!! This is such a huge lie and they don't even want to help me about it! I asked them to provide any valid proof of when my package was opened by the guy/gal whoever did it because that is simply not true. But does Amazon actually inspect the returns they receive? As one of the largest retailers worldwide, Amazon processes a huge volume of returns every day. I’ve had people return a box with a brick in it and ebay still took the refund from my account and gave me a defect for “case resolved without seller resolution. I don’t want to return an empty box and still be charged for the item. Though I got my money back, the whole thing left a very bad taste in my mouth. Amazon will send a replacement and then I get a notification that if I don’t return the item, I’ll be charged. So, my idea. Now they got an email from Amazon demanding they return the “damaged” item or they’ll be charged twice. I reuse boxes I get from places like Walmart, Dollar General, Five Below etc and that's ridiculous! I'm not going to spend even more time coloring every single box any place there's words printed on the boxes. And from Amazon's point of view in recent years, once they hand off a package to the shipper, it's no longer their responsibility. 99, it was used, we sold it as used. You simply make note of it, and send that to Amazon. You do not have to return your Amazon package in its original packaging for it to be accepted. They claim i sent them an empty box and that all the packaging for the items themselves was empty. Just unfold and tape the bottom of the box, line it with the included plastic bag and fill it. It got sent via Amazon buy Put a skid down to sort the Amazon boxes, put a skid down for the huge ones that do not fit in the regular boxes. That option means that whatever you're returning is going to be consolidated into a box with other returns heading back to the same warehouse. Happy Father's Day to me. Also though if they ask if we keep the box or they take it I always say we recommend taking it because personal information on the box and the bars on the box can be scanned and people can get there info (I know it's not true about the bar codes but I don't feel like having a mountain of Amazon boxes for returns and a mountain of empty boxes) We would like to show you a description here but the site won’t allow us. 5 x 23 inches. I've ordered electronics from amazon and received a fully taped up empty box with packaging inside. I contacted them and they issued a refund. I complained to customer care and was able to get my money back after a week. What's EB though? EB stands for 'Empty Box' and it’s when you state that your item arrived however you only received an empty box, it’s pretty simple and works best for smaller items such as Airpods, would suggest doing this if say you signed for the item making you unable to do DNA. I packed it all up with all the accessories and returned it on the 16th using an amazon locker. Amazon's returns feature allows you to bring in the item by itself and scan a QR code - no box needed. It was inside the Amazon box with all the other parts besides my case. I know this is not uncommon, so hopefully some of you have successfully navigated this kind of situation. Two of the most common Amazon refund tricks are one where you return an item of much lower value and one where you falsely claim an issue with delivery or the product. one actually had the item i ordered, the other one was empty besides a small plastic package that i'm sure was Order a package from Amazon, received an empty box. com that didn't start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of purchase" UPS Store employee here. We open it up and it’s a totally different used product in the box. It costed a little under 400$. The box was taped twice with the amazon tape and you could tell the bottom tape was cut and then taped over again. Reply reply randowithnando • Return fraud is huge. At my work we always open up boxes and inspect them on camera with the customer standing right there. . Without the code the device is useless idk just What Amazon does to dispose of returned items is sell them in a big box of returns. So I click around a bit more and eventually find an option to request a call. Contact Amazon and check out their return policy: 'New desktop, laptops, or tablets (excluding Kindle E-readers and Fires) purchased from Amazon. Its a return, there is not any weight anywhere on any of the paperwork we received or on the shipping label. I have receipt of drop off with weight on it and proof of delivery which also shows the weight of the box when in UPS possession. Is this something that's common when flipping? Think you’d be surprised about the many horror stories of things shipped by Amazon being empty or a fake return filled with some BS. I think the person that you have been chatting with is simply making stuff up because they can't find any record of the return. The case inside the amazon box was completely empty. Here is how it works. If they find out you just don't get a refund. Amazon paid for the return costs and I used the prepaid shipping label to ship the item back to them. Here’s a breakdown of what you can do right away to get this resolved. Aug 17, 2024 · Dealing with an Empty Amazon Package: What to Do Receiving an empty Amazon package can be beyond frustrating. Has anyone had this happen and how did it work out for you? Royal Mail and Amazon confirmed that Amazon had received the delivery on Monday. We would assume in this situation Amazon would by default pay out the claim and keep on record that the “Both” the seller and the buyer had a claim of empty boxes against them. So yeah - I couldn’t even do a chargeback because Afterpay is compliant with the Amazon scams they got going on. I personally packed it, I am on CCTV cleaning it, then boxing it in its box - I clearly place the laptop in the box on camera, it then got packed in a larger box for security which was tape closed, it was then placed inside a plastic mail bag and taped around fully on both sides. My Konica service tech used to drop the old parts he just replaced in the box. Looking at the reviews it seems I am not the only one so it must be a common scam. You really lucked out. It's like a mystery box, never know what's in it. File charge back if you did in fact return the device. I loathe having a basement full of empty boxes, but it does seem to help keep our stuff from getting broken. Reply reply benji_tha_bear • Usually they'll cut the Amazon prime tape take the product and retape the box with clear shipping tape if they're smart but I've also had drivers that won't even bother to retape the box and leave the box empty and open. Completely empty. Amazon took my credit for over 400 dollars. Jul 3, 2020 · Personally I don't think Amazon have received it, I don't believe that they would receive an empty box under a tracked return and simply say nothing. Depends on the value of the package. But some weeks I have more than one bin's worth so I need a place to put all those extra boxes until my bin is empty Ordered a 13700KF and received an empty box. qekio xlqw cpljg zuwvna kmjzb ogmu itkmng lyomdm mbi rsozp ymjfgjln kko eehj aki ngmz