Kakaotalk violation of operation policy. You can also edit or delete messages you’ve .

Kakaotalk violation of operation policy . Steal, trade, transfer, exchange accounts, etc. Users whose rights, such as privacy violations or reputation, have been infringed upon by information provided in KakaoTalk’s posting service areas may We would like to show you a description here but the site won’t allow us. Advertising information for commercial purposes Transmission of illegal spam and advertising information KakaoTalk gives priority to service operations centered on free connection and communication between users but strongly counteracts an illegal transmission of commercial advertising information (hereinafter "Illegal Spams") via KakaoTalk. user policy violation hi I'm new to kakaotalk but literally the moment i registered the account and i tried to enter open chat it says i violate their user policy anyone know how to solve this problem?😔 2 2 Share Sort by: Best Learn how to identify, review, communicate, apply, prevent, and learn from policy violations in your office. In the event that sanctions are being imposed due to detected violation of operation policy via a report or other methods, the Company will notify a publisher of the details of such sanctions through notifications in the service, e-mails, etc. You can also edit or delete messages you’ve Profanity, abusive language and hate speech Kakao does not allow the use of profanity and abusive language that could make others uncomfortable as well as hate speech that undermines the human rights and dignity of other users and threatens their safety. Dec 7, 2021 · Overview Concerning KakaoTalk messaging service provided by Kakao, KakaoTalk Operation Policy provides operational standards to ensure consistency in dealing with possible problems within the service and details that users need to keep in mind while using the service. 1 million) by the country's regulator for privacy violations. Sexual offenses against adults Kakao does not allow its users to utilize KakaoTalk for exploiting/purchasing other user’s sex or attempting to do any such acts or distributing illegally filmed content/false video, etc. Where a user attempts to provide investment advice or commit investment fraud in relation to any of the following investment instruments using KakaoTalk in order to induce others to make unlawful or wrong investment decision, Kakao may restrict the user from using KakaoTalk by applying the quasi-investment advising policy stated above mutatis Information on excessive body exposure and sexual activity Kakao does not allow its users to distribute information on excessive body exposure and sexual activities that are contrary to the sexual morality of the general public and cause sexual excitement and intense humiliation by stimulating sexual desire. Jun 16, 2025 · KakaoTalk provides a reporting feature that enables users to report messages received from non-friends in Regular Chat, Team Chat, and Secret Chat, for the purpose of protecting users’ privacy. If you are I can not find a human CS from Kakao to learn what policy I violated and how I can fix it and unregister or delete my Kakao account. Sep 6, 2025 · If I have chatted in violation of KakaoTalk's operating policy, even if I ask them to let me know, they are either bothered by it, lack confidence, or know that they have no evidence, so they only insist on a policy of not allowing it. Jun 16, 2025 · Tech company Kakao came under fire for its latest policy update that can now permanently ban users who engage in conversations involving sexual exploitation against minors or plot or incite acts of terrorism on the KakaoTalk chat app. Kakao informs you of the operational standards for KakaoTalk service and the specific rules. Nov 4, 2025 · KakaoTalk is a free social and communications app that allows users to communicate with their family, friends, or special someone. Users who threaten others and impede free communication are inevitably restricted from using the service based on KakaoTalk Operation Policy. Older versions of KakaoTalk may not be able to ensure reliable service. Improve your leadership and problem-solving skills as an office administrator. It is available for Android, iOS, Windows, and Mac operating systems. Violent or disgusting information Kakao does not allow its users to distribute any information that is violent or cruel or causes aversion. See all the best ways overall to get in contact with KakaoTalk ASAP. In addition, Open Chat messages are also assessed for violations of the Operation Policy based on user reports. I am sure I've wait for longer enough than 48-72 hours and still I can not unregister or delete my account. May 23, 2024 · Korean tech giant Kakao was fined 15. Service usage in a way not permitted by KakaoTalk Kakao applies a variety of technical/physical safeguards to provide its users with safe and reliable service environments and strictly responds to any act of using the service in a manner not permitted by the company or impeding regular service operation, such as harming stability and reliability of the service and/or causing faults in the Advertising information for commercial purposes Transmission of illegal spam and advertising information KakaoTalk gives priority to service operations centered on free connection and communication between users but strongly counteracts an illegal transmission of commercial advertising information (hereinafter "Illegal Spams") via KakaoTalk. [6] To be precise, it is called remote-kakao. Focusing on the protection of children and adolescents, this . But upon joining, I was immediately greeted by "You are temporarily banned from using Open Chat due to violation of our operation policy. A large number of reports accumulated KakaoTalk imposes service restrictions on users who have been repeatedly reported by other users in order to create enjoyable service environments. General Chat The protection of users’ privacy is the highest priority of KakaoTalk’s philosophy. For reference, considering the location of Kakao Talk as well as in modern Korean society, it is a level of restrictions on social activities. With its user-friendly interface, this app is easy to navigate, making messaging and chatting extra fun. KakaoTalk operates on the principle of safely managing accounts based on the user’s actual information to ensure the reliability of the service and protect users. KakaoTalk users must not distribute information that infringes on the rights of others while using the service. If continuously repeated, they may take a victim to the extreme. If Kakao confirms the presence of abusive language, profanity, or hate speech within KakaoTalk service areas that are accessible to all users May 24, 2024 · South Korea’s platform giant Kakao Corp. Kakao may permanently restrict relevant users from using the entire KakaoTalk services to protect other users as soon as it Kakao provides a range of tools and guidelines so that its users can protect themselves. KakaoTalk is strengthening its operation policy while continuously improving safety tools and reporting features to provide users with a safer digital service environment. I already reported this issue but just wanna make sure. hello, I'm a dev in KAKAO, Korea. So I just downloaded and registered to KakaoTalk because I want to join an open chat for fellow language learners. Overview Concerning KakaoTalk service provided by Kakao, KakaoTalk Operation Policy provides operational standards to ensure consistency in dealing with possible problems within the service and details that users need to keep in mind while using the service. The negligence led to a data breach in KakaoTalk’s open chat feature, which allows for anonymous communication. In order to respect users’ privacy, KakaoTalk does not view messages or contents users exchange in KakaoTalk chatrooms. Violating Company Policy Policy Violation Is A Serious Offense This section is the key to enforcing guidelines in the employee handbook. Prohibit sharing account information with others Two-step verification Change your PIN periodically Update to the current mobile phone number We would like to show you a description here but the site won’t allow us. If Kakao confirms, through reports or other methods, the distribution of violent, cruel, or hateful content within KakaoTalk service areas that are accessible to all users, it may take a series of applicable measures depending on the form and content of May 23, 2024 · In March last year, the Personal Information Commission launched an investigation into the violation of the Personal Information Protection Act following reports that the personal information of KakaoTalk open chat users was being illegally traded. I've KakaoTalk strives to grow into a reliable platform that everyone can trust. Can’t call/message because of user protection policy? Whenever I try to do ANYTHING on the app, a pop up box shows that says “you are currently not allowed to because of our user protection policy. Kakao may immediately and permanently restrict the relevant user from using the entire KakaoTalk service if a clear criminal act or conspiracy has been identified or measures against damage propagation are required to protect other users. , those under the age of 19; those who turn 19 after January 1 during the relevant year shall be excluded herefrom), you need to pay attention and may be subject to partial restrictions on using the KakaoTalk service. Latest version KakaoTalk regularly updates its apps to provide the latest features, strengthen security, and fix bugs. You can instantly file a report if the spam message includes a KakaoTalk ID, or the link connects to a KakaoTalk QR code search result, Open Chatroom cover or Open Profile. Such protection serves as a preemptive step to prevent harm from sexual crimes, including sexual exploitation and grooming, and to protect children and adolescents through May 19, 2025 · Kakao announced on the 19th that it will revise the "Kakao Talk Operation Policy" to strengthen the protection of children and adolescents. Based on report s from other users, KakaoTalk determines whether a user is in breach of the terms and conditions and operation policy and takes measures thereby. To ensure a safe use of account and to protect privacy, KakaoTalk provides necessary tools and technical safeguards and does not allow anyone to step over the mark and take advantage of KakaoTalk without proper permission. Oct 30, 2023 · Overview Concerning KakaoTalk messaging service provided by Kakao, KakaoTalk Operation Policy provides operational standards to ensure consistency in dealing with possible problems within the service and details that users need to keep in mind while using the service. Reinforced operation policy and regulatory standards Enhanced Measures Against Quasi-Investment Advisory Services: To better protect users from illegal investment guidance groups, KakaoTalk has strengthened its operational policies regarding quasi-investment advisory services. An open chat room is an open chat room where you can enter anonymously and freely. Kakaotalk Violation Of Operation Policy In addition, as. This organization develops Kakao’s data processing policy on the back of practical data processing capabilities and deep understanding of data privacy regulations, and disseminates the data processing policy across working-level organizations. If you are suffering from melancholia or depression, we ask you to stop suffering alone and receive help from suicide prevention agencies to save your precious life. Kakao applies the zero-tolerance principle to child and If Kakao confirms a violation of any of the above through user reports or requests from external organizations, it may restrict the user's access to specific KakaoTalk services. Dec 7, 2021 · Other service areas and any content unprescribed in KakaoTalk Operation Policy shall be subject to Kakao Terms and Conditions and Kakao Operation Policy Operational Principles KakaoTalk operates the service in accordance with fundamental principles as follows: First, privacy is the priority for all messages sent to/from users. 1 billion won ($11. Kakao, the company behind South Korea's most popular messaging app KakaoTalk, has been fined 15. Nov 12, 2025 · In fact, since Kakao bans all APIs not permitted by Kakao, most of them are in violation of the operating policy. e. If users use the “Report” feature to report problematic messages or contents within the service, service restrictions are applied after decisions are made based on If any of the following violations of the Personal Information Protection Act are identified, please report the related messages and content through the in-app reporting feature. We're making KakaoTalk's efforts to protect users more widely We would like to show you a description here but the site won’t allow us. I read few of the recent posts and found out some of users are struggling with "banned for violation of operation policy" even if you didn't do anything specific but just download the Kakao talk app, register and join any open chat room. Kakao shall not be able to check service Suicide and self-injury Kakao does not allow users to distribute any information related to suicide or self-injury to protect the precious lives of KakaoTalk users and create a culture of reverence for life. 's KakaoTalk, South Korea's most popular messaging app. KakaoTalk App Report a spam messages KakaoTalk offers a report feature that enables you to report the profile and Open Chatrooms of users who send illegal spam messages through SMS. We recommend that you continually update your app to the latest version to ensure safe use. as quickly as possible; provided, however, that if it is urgent to protect other users or if it is impossible to deliver the details of a sanction, the KakaoTalk is a free, multi-platform mobile messaging application developed by Kakao Corporation. KakaoTalk, South Korea’s most popular messaging app, has removed an external payment link from its Android app following a dispute with Google. If Kakao confirms a violation of any of the above through user reports or requests from external organizations, it may restrict the user's access to specific KakaoTalk services. Smarter, organized chats beyond convenience Organize group chats effortlessly by grouping them into folders and see all your conversations at a glance. We're making KakaoTalk's efforts to protect users more widely These measures may include restricting access to certain KakaoTalk services, limiting search results or content exposure, or restricting the use of chat rooms. Products and services harmful to juveniles When dealing with products and services that are banned from selling to juveniles (i. The Personal Information Protection Commission announced the hefty penalty in a statement today, highlighting the company's failure to secure user data in its open chatroom service, which led to a significant data breach. 1 billion won by the Personal Information Protection Committee. Company Policy & Procedures Employee Policy Violation Portrayed below is a sampling of the section outlining employee policy violation procedures. Therefore, the creation or operation of multiple fake accounts to deceive others or to engage in activities that deviate from the intended use of the service is not permitted. was hit with a record fine of 15. Kakao may permanently restrict relevant users from using the entire KakaoTalk services to protect other users as soon as it Cyberbullying, including ostracism and harassment Kakao does not allow cyber violence such as group bullying, harassment, or stalking via kakaoTalk. ’s Google has halted updates to Kakao Corp. If you are Jul 14, 2022 · Google had halted updates to KakaoTalk since June 30, citing a violation of its in-app payment policy. The Personal Information Protection Commission (PIPC) said Thursday Google denies a review of KakaoTalk's latest update, citing a violation of its in-app payment policy Alphabet Inc. Examples of prohibited content are as follows. 5 to prohibit the launching, landing, or operation of unmanned aircraft, subject to the certain conditions and exceptions set forth in the memo. KakaoTalk publishes the KakaoTalk Safety Report quarterly to disclose policy implementation details. Under the revised policy, the operation and promotion of investment guidance groups related to stocks, virtual assets Sexual offenses against adults Kakao does not allow its users to utilize KakaoTalk for exploiting/purchasing other user’s sex or attempting to do any such acts or distributing illegally filmed content/false video, etc. Aug 14, 2024 · Overview Concerning KakaoTalk messaging service provided by Kakao, KakaoTalk Operation Policy provides operational standards to ensure consistency in dealing with possible problems within the service and details that users need to keep in mind while using the service. This makes no sense to me as I have only ever joined 1 open chatroom (that is about as non-controversial as let say, stargazing), typed 2-3 messages (all under 10 words), and changed my profile picture twice over 5 days (from a dog pic to a scenery pic). ” I think I’ve been banned but I haven’t really done anything to cause it? Operating a PbD-based privacy protection policy is suitable for a business environment with fast technological development because it can comprehensively review not only legal violations but also possible infringements on user privacy. [7] KakaoTalk automatically operates user protection measures to reduce service restriction cases due to massive reports when detecting abnormal user environments. The move came after Google in April mandated app developers to use its first-party in-app billing system or a third-party payment option to sell digital goods or services. Jul 25, 2025 · Overview Concerning KakaoTalk service provided by Kakao, KakaoTalk Operation Policy provides operational standards to ensure consistency in dealing with possible problems within the service and details that users need to keep in mind while using the service. If users use the “Report” feature to report problematic messages or contents within the service, service restrictions are applied after decisions are made based on I'm tried now with kaokotalk I want to join and talk with foreign people but I can't because of this you are currently not allowed to join open chat 8n accordance with our user protection policy how to fix this i don't know it's been month but they didn't let me to join open chatroom if someone know so please help me in this Thank you. The KakaoTalk operator opposed the decision, saying that it would take potential legal action to contest it. May 23, 2024 · Kakao has been fined a record 15. Information on excessive body exposure and sexual activity Kakao does not allow its users to distribute information on excessive body exposure and sexual activities that are contrary to the sexual morality of the general public and cause sexual excitement and intense humiliation by stimulating sexual desire. At that time, it was reported that a company's advertisement was Jul 15, 2024 · The revised KakaoTalk operating policy, effective from the 14th of next month, includes new provisions banning the operation and promotion of stock leading rooms, as well as strengthened sanctions Latest version KakaoTalk regularly updates its apps to provide the latest features, strengthen security, and fix bugs. We're making KakaoTalk's efforts to protect users more widely Nov 12, 2025 · If permanent suspension is due to violation of KakaoTalk operation policy, it will be impossible to use all the services related to Kakao as well as KakaoTalk. Now, go beyond chats and experience every moment in smarter, more innovative ways. Overview Concerning KakaoTalk messaging service provided by Kakao, KakaoTalk Operation Policy provides operational standards to ensure consistency in dealing with possible problems within the service and details that users need to keep in mind while using the service. Second, Kakao applies more stringent standards for services that are accessible to any KakaoTalk users. Kakao provides a range of tools and guidelines so that its users can protect themselves. Hello, Like the title suggests, I was hit with a 30-day temporary ban from using open chatrooms for 'violation of operation policy'. Under the revised policy, the operation and promotion of investment guidance groups related to stocks, virtual assets Steal, trade, transfer, exchange accounts, etc. 1 million), the highest penalty ever imposed on a domestic firm, by the country’s privacy watchdog for leaking more than 65,000 users’ personal data last year. Service usage in a way not permitted by KakaoTalk Kakao applies a variety of technical/physical safeguards to provide its users with safe and reliable service environments and strictly responds to any act of using the service in a manner not permitted by the company or impeding regular service operation, such as harming stability and reliability of the service and/or causing faults in the Overview Concerning KakaoTalk service provided by Kakao, KakaoTalk Operation Policy provides operational standards to ensure consistency in dealing with possible problems within the service and details that users need to keep in mind while using the service. Criminal acts and conspiracy Kakao does not allow criminal acts, conspiracy, and any such attempts via KakaoTalk. This is due to the leakage of user information from "Open Chat," which allows anonymous communication in KakaoTalk, due to negligence in checking user information and protective measures. These measures are operated for a pleasant service environment. Kakao has established and implemented a policy to protect children or minors who use the Kakao services and is working to develop and apply various technologies to prevent sexual crimes against children and adolescents. Kakao wants all its users to enjoy the KakaoTalk services in a sound and safe manner and continues to complement its technology and policies to protect its users from cyber violence. 1 billion won ($11 million) by the country’s privacy watchdog due to the company’s negligence in checking and protecting user information. Sanctions are ‘Grooming’, which is an incentive for sexual advent of children and adolescents, conversation of prostitution, violent extremist content such as terrorist conspiracy and incitement, and illegal debt collection. We ask you to have a keen interest in protecting children and adolescents from sexual crimes and any such attempts and to help them grow into healthy social members. Sexual offenses against children and juveniles KakaoTalk is a service that even children and teenagers can enjoy freely. Aug 13, 2025 · Call KakaoTalk customer service faster, Get Support/Help, Pricing Info and more. Bullying, harassment, and other cyber violence make a person feel depressed and psychologically distressed while threatening one’s safety. Any user reported by multiple users may be restricted from using certain KakaoTalk services, such as temporarily limited transmission of messages or access to the Open Chat service. Any user who was repeatedly KakaoTalk KakaoTalk, the messenger that redefined communication. If a violation is confirmed, Kakao may restrict the use of certain KakaoTalk service features for the reported user to protect other users. Jun 17, 2025 · According to Kakao on the 16th, the revised KakaoTalk operation policy was implemented from this day. " If any of the following violations of the Personal Information Protection Act are identified, please report the related messages and content through the in-app reporting feature. Nov 3, 2023 · South Korean tech giant Kakao faces growing regulatory heat after the country's president urged a review into its taxi app amid complaints about monopolistic practices, which comes on the heels of We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Protection of minors To protect children and adolescents under 19, Kakao adopts procedures that temporarily restrict them from using Open Chat and ShortForm services upon their own or legal representative’s request. It explains what happens when an employee commits a violation and what actions the employer may or may not take . KakaoTalk is committed to protecting its users and creating a healthy Internet ecosystem. Violation of operational policy, still going on? My account got banned today, unfortunately use kkt to communicate with my biological, apparently the violation of op policy thing is still around? anyone manage to figure out how to fix it? or hear back from kkt cs? Protect User Rights Kakao operates the Center for Infringement Report to protect rights of KakaoTalk users and right holders. Enforcement Kakao shares data on service restrictions imposed due to Operation Policy violations. Kakao only reviews messages that have been reported for potential violations of its Operation Policy and takes necessary action, such as service restriction, only when such action is deemed essential for the protection of users or the service. tbisd uwcd xscy ppfxtt folyws plfbw iiyc psfhv ouojh xczxc qlhex cxbz wkuf edyptah vecci