Polycom ip 6000 configuration file. SoundStation IP 6000 conference phone pdf manual download.
Polycom ip 6000 configuration file x version for these phones. Connect the phone to POE (or power). 15. Default password is 456 4. Ordinary conference calls are transformed into interactive conversations that sound as natural as face to face conversations. Make Great Things Happen with the Polycom SoundStation IP 6000 Conference Phone n organization’s survival. Downgrading from UCS 4. How to provision the SoundStation IP 6000 Some Polycom IP 6000s might be unable to provision even if the device is not an end-of-sale model (manufactured after January 2010). Nov 27, 2024 · After a security review is confirmed, phones connected through your requested public IP addresses will be authorized to connect to the 8x8 firmware server, and you can continue with the firmware procedure below. configuration didnt work Reply 5 REPLIES SteffenBaierUK 23,966 1,283 1,998 202 Level 14 01-17-202412:37 AM Thank you for choosing the Polycom® SoundStation® IP 6000 conference phone. About This Guide The Administrator’s Guide for the SoundPoint IP / SoundStation IP family is for administrators who need to configure, customize, manage, and troubleshoot SoundPoint IP / SoundStation IP phone systems. com About This Guide Thank you for choosing the Polycom® SoundStation® IP 6000 conference phone. 1. If you are missing any items, contact your SoundStation IP 6000 reseller. Phone Features and Licenses Polycom UC software 4. 1 Rev AA for SoundPoint IP and SoundStation IP [Split] SoundPoint IP, SoundStation IP and Polycom VVX Upgrader 4. 4. After it boots, go into setup. Phone for 8x8 Virtual Office. , retains title to and ownership of all proprietary rights with respect to the software contained within its Jan 16, 2024 · I edited Export_device_settings. Use the firmware matrix to find your phones available updates UC Software Matrix for SPIP & SSIP Phones b. 3247, and SoundPoint IP phones on firmware lower than 4. We no longer host the BootROM Downgrader Software! About This Guide Thank you for choosing the Polycom® SoundStation® IP 6000 conference phone. cfg file ? Genesys Cloud enables Polycom SoundPoint IP phones to be manually configured for provisioning by setting DHCP boot server to static, provisioning server type to HTTPS, and provisioning server address to the appropriate URL. 0515 I also downloaded phone_backup. Nov 12, 2014 · We purchased a Sound Station IP 6000, but the guy we bought it from changed the default admin password, and he does not know what that password is. Click on the "OK" button at the bottom of the page to create the configuration files. 7 or earlier, we recommended that you do not up-date the firmware to 4. In previous versions (Polycom SIP software 3. This phone provides multi-person audio conferencing capabilities for medium to large conference rooms within a Session Initiation Protocol (SIP) internet telephony system. sidecar units), you can set the BLF fields to monitor the status of other extensions. Also, this setup should be used on a local network to maximize View and Download Polycom SoundStation IP 6000 user manual online. Some of the key features of the phone include: Poly UC Software Release Matrix for SoundPoint IP and SoundStation IP Phones Go to VVX, SoundStructure, OBi Edition UC Software Release Matrix for Phones **NOTE: These configuration overrides will work on any platform. I am trying to use this guide posted here on Polycom’s forums. With advanced features, broad SIP interoperability and remarkable voice quality, the SoundStation IP 6000 ofers a price/performance breakthrough for SIP-enabled IP environments. Plus, Automatic Gain Control intelligently adjusts the This Polycom® Web Configuration Utility User Guide enables you to successfully navigate and use the Polycom Web Configuration Utility. 0157. It delivers high-fidelity audio from 220 Hz to 14 kHz, capturing both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there. This article outlines common errors that occur when provisioning Polycom phones. 2. As the market leader in voice, video and content collaboration and communications, our award-winning conference technology makes it easy for people to interact and maximize productivity – over any network, in just about any environmen Nov 5, 2024 · Make sure the phone is on a supported firmware version. Aug 15, 2025 · The Polycom "SoundStation IP 6000" is a very popular conference phone. Mar 15, 2017 · Did you specify within this file in the CONFIG_FILES="" a file with the configuration you shared the screenshot of or did you simply add this configuration within the 0004f2f6d16e. Polycom phones support the FTP, TFTP, HTTP, and HTTPS protocols for file provisioning and are configured by default to use File Transfer Protocol (FTP). This phone has worked in the past and was placed at a port that works with other desktop phones. This only applies to devices which are already running at least version 4. For all conference calls, the SoundStation IP 6000 delivers advanced audio performance that far exceeds previous generations of conference phones. Once you're in the admin settings, choose Reset to Defaults>Reset Local Config. Polycom has provided the attached XML template file as a convenience for creating this file. To use a custom server, you must provision the server with this XML resource file containing file paths to the upgrade software versions (detailed in the following section). Put the required firmware files there. It's been rebooting every 30 seconds trying to connect to server. Also for: Soundstation 6000. Download, install, test, read popular topics, user guides, and find resources that will help you use your product. Registering Standalone SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones (Quick Tip 44011), available from the Technical Notifications & Feature Profiles Support Web page. For SoundPoint IP 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, * on the dial pad at the same time. x: NOTE: Aug 10, 2016, the Polycom SoundPoint Series IP321, IP331, IP335, IP450, IP550, IP560, IP650, and IP670 end of life. This document provides configuration details for Polycom IP phones and lists the limitations Web Configuration Utility Usage Our user guides for the Poly VVX 250/350/450 show you how to access features directly from the phone's user interface. Enter the admin password. Hey Community I have recently migrated from Mitel Cloud to RC. One of the Dec 28, 2009 · If you have the Polycom Backlit Expansion Module attached to a SoundPoint IP 650, or a Polycom Colour Expansion Module attached to a SoundPoint IP 670 (a. Supported Polycom models: Soundpoint IP 321, 331, 450, 550, 560, 650, 670, V Nov 27, 2019 · To manually register a Polycom phone you will need three basic pieces of info: IP address of the Polycom phone To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address. x or earlier) this manual process was not available. Copy the current configuration files from the provisioning server to the TFTP server. In-stock and good as new. Parts List Thank you for choosing the Polycom SoundStation® IP 6000, a conference telephone that provides high quality audio conferencing over an IP network. The problem is that the phone can be configured to work with RingCentral, but they go into a BOOT LOOP causing them to re-boot every 30 seconds or s o. These devices will need to have the firmware upgraded. Polycom said it was a configuration issue that Ring Central handles. With advanced features, broad SIP interoperability with popular hosted providers, and remarkable voice quality, the SoundStation IP 6000 is an excellent choice for SIP-enabled IP environments. With its sleek design and intuitive interface, the SoundPoint IP 335 is easy to use and manage, making it an ideal choice View and Download Polycom SoundStation IP 6000 user manual online. This guide will give you an overview of the menus and walk you through the Simple Setup menu so that you can use the Web Configuration Utility to configure your Polycom products and set up basic phone features. My Soundstation IP 6000 has SIP 3. This high-definition system is specifically engineered for medium to large conference rooms, providing a superior collaboration experience for teams and organizations. You are set up with one of Polycom’s call server partners. Also the firmware was packaged differently in Jun 18, 2014 · 1. This setup is recommended for customers with a large number of desk phones. ☛ Visit us and find Occasionally, users might want to password-protect their phones' web into the phone's web interface using the username admin and the password that you set. The SoundStation IP 6000 conference phone is a next-generation phone with a modern industrial design, and the latest advancements in Polycom voice technology. Download and unpack your updates c. Easy to follow guide for a Polycom VVX 101, 201, 300, 301, 311, 400, 401, 410, 411, 500, 501, 600 & 601 set up with the 3CX ® Phone System. The OnSIP Boot Server serves the latest tested and verified firmware version and user settings for the following models. 3. The features and licenses required to operate the phones vary by phone model. I have read from another post that the firmware version 4. 0, you have the option to reset the phone’s local configuration (parameters changed from the phone’s user interface), or the web configuration (parameters changed through the web interface). Press Menu button. RC Support has not been helpful in the matter, and directed me in reaching out to Polycom regarding an XML file being incorrect? I have factory wiped the phone several times and did a firmware 6000 specifications The Polycom 6000, officially known as the Polycom RealPresence Group 6000, is an advanced video conferencing solution designed to facilitate seamless communication in various business environments. Polycom phones: Login to the Polycom IP phone web interface using a web browser. k. . 9. VVX phones on firmware lower than 5. View and Download Polycom SoundStation IP 6000 user manual online. Oct 7, 2011 · Note: A SoundStation IP 6000 and IP 7000 need the Updater upgraded as shown => here <=. The ZIP_files directory contains unextracted and . Next-generation IP conference phone designed for small to midsize rooms The Polycom® SoundStation® IP 6000 is an advanced IP conference phone that delivers superior performance for small to midsize conference rooms. Upload files to your FTP site (uploading The SoundStation IP 6000 features Polycom HD Voice technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. From full-duplex technology that eliminates distracting drop-outs to the latest echo cancellation advancements, only Polycom can deliver a conference phone experience with no compromises. 11 for SoundStation IP 6000 and 7000 phones Unzip all of the above inot one directory and then point the phone to the Server Mar 22, 2013 · This process can be used for updating you Polycom phone, or to rip them away from a service provider such as Ring Central and the phone to a new system. Polycom SoundPoint IP 335 is a budget-friendly, feature-rich desktop IP phone designed for small businesses and home offices. Just remember that before downloading the package containing the new firmware files, the phones look for an xml file in which it reads the version to be downloaded: this is needed if you have different versions residing on the same server and you need to choose the version . The master configuration template file, included in the UC Software files you download from the Polycom Voice Support Web site, is particularly important in large-scale phone deployments and integral to the central provisioning method. Learn more about Installation Configuration, Power and Startup, Symptom Problem Corrective Action. Most of the phones downloaded config -phone. 66Server Type: HTTPServer Address: voipt2. Free Shipping on purchases $500+. I can find no instructions on whether I need to reference them in the master config file, or just place them in the root of the ftp server. Note that you can deploy SoundStation IP conference phones with Cisco Business Edition 6000 and Cisco Unified Communications Manager Express; however, Polycom has not performed interoperability tests. May 19, 2014 · As long as the Polycom IP phone's firmware is the correct version, you just enter IP 6000, 7000 Use an isolated network to update the Polycom application and BootROM to Note: For SoundPoint phones, the BootROM must be version 5. To update the The SoundStation IP 6000 features Polycom® HD VoiceTM technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. Oct 31, 2012 · This process can be used on any of the Polycom SIP Phones which support 4. Go to Settings >Advanced 3. This guide also assumes you are set up with one of Polycom’s call server partners. 5 The SoundStation IP 6000 is an advanced IP conference phone that delivers superior performance for small to midsize conference rooms. 14, right? Save big with a refurbished Polycom Soundstation ip 6000. 1 About Firmware If you have a Polycom SoundPoint IP phone model 6000, 7000, IP 321, IP 331, IP 335, IP 560 or IP 650, still using SIP Application firmware 3. 14 for SoundStation IP 6000 and 7000 Phones" which extracts to 3 ld files with no included instructions. 722 wideband speech and PoE. Do the following: DHCP=off Set IP/mask/gateway Set config server to TFTP and point at your desktop TFTP server Save the Polycom logo, Autoboot countdown, Uploading 1 of 1 core files, Updating firmware (on this screen for short time), Starting Application, Initializing device, loop starts again. 2 I have read that I need to include updater files in the provisioning server in order to do this. That means a lot of people are going to buy an inexpensive Conference phone. cfg then i modified a parameter i need. Press YES to confirm. Jan 23, 2018 · How to factory reset a Polycom SoundStation series This guide will explain how to reset your Polycom Soundstation 5000, 6000, 7000 models to Factory default settings. log. 0 of the UCS firmware. The example configuration in this guide will use FTP. Important: Updating device Firmware should only be applied to Anyphone BYOP and not our Enhanced BYOP. This Polycom® Web Configuration Utility User Guide enables you to successfully navigate and use the Polycom Web Configuration Utility. 0887 and I have tried to point it to my ftp server in the pre-boot environment using the credentials and ip address of my computer. View online or download Polycom SoundStation IP 6000 User Manual, Owner's Manual, Manual Apr 19, 2017 · First download: Polycom UC Software 4. 0 Rev S for SoundPoint IP, SoundStation IP phones [Combined] (UCS update for Heartbleed Open SSL Vulnerability) --SoundStation IP UCS Updater 5. 13,000+ happy customers. 2 July, 2009 1725-15645-001 Rev. These items are included in your SoundStation IP 6000 package. See full list on americasphoneguys. I have an issue with provisioning the Polycom IP 6000 SoundStation. To reset a lost admin password to default: at phone boot, during the 5 second. SoundStation IP 6000 and 7000 support G. 1191 should resolve this, but my phone is already running that version. This guide is intended for 8x8 Support and partner installation teams and contains step-by-step instructions on configuring a Polycom HDX to work with 8x8 service. Connecting a new IP phone? This guide walks you through setting up your new phone and connecting it to RingSquared. Also, I As of UC Software 3. 5. Jul 11, 2013 · For SoundPoint IP 320, 321, 330. Dec 28, 2009 · Manually configure Polycom SoundPoint IP 320, 321, 330, 331, 430, 450, 550, 560, 650, 670 and SoundStation IP 6000, 7000 Solution Note 1: This guide has been tested with firmware version 3. 0. what do i have to do? UC SOFTWARE 4. Hi guys, I'm trying to update the firmware on a newly purchased SoundStation IP 6000 and get Provisioning Error: Failed to Upload Configuration. 1047 will not come online and will display Line Unregistered when provisioned to 8x8. x. With an audio range from 220 Hz to 14 KHz, the Polycom SoundStation IP 6000 is able to capture the deep lows and high frequencies of the . The Updater files listed in the table Updater Files are distributed with the SoundStation IP software. To match the correct UC software resource file to your phone model, see the table Understand the Combined ZIP and Split ZIP Files. It relates to configuring Polycom phones in Genesys Cloud. This is due to possibly updating to an unsupported firmware. The SoundStation IP 6000 features Polycom HD Voice technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. This document provides configuration details for Polycom IP phones and lists the limitations If you have any additional questions about your Polycom phones from RingSquared, please contact the RingSquared support team or call 800-427-Ring. p The UC Software files are very flexible and are designed to accommodate a wide array of deployment environments. 0 Rev B Polycom updater 5. Jun 16, 2020 · The process I use with the (I hate them) Polycoms is: Set up your TFTP server. a. Plus, Automatic Gain Control intelligently adjusts the Thank you for choosing the Polycom SoundStation® IP 6000, a conference telephone that provides high quality audio conferencing over an IP network. 15 supports a range of features that are available on Polycom SoundPoint IP conference phones, Polycom SoundStation conference phones, Polycom VVX business media phones, and Polycom SoundStructure VoIP interface phones. x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). Applies to Polycom model IP 320, 321, 330 (shown here), 331, 335, 430, 450, 560, and 7000 Phones: Press and hold the 1, 3, 5, and 7 keys Enter the admin password to proceed with the factory reset The password is 456 by default Applies to Polycom models IP 4000, 5000 (shown here), and 6000 Phones: Press and hold the 6, 8, and * keys The Polycom SoundStation IP 6000 is HD voice-enabled, a technology that delivers high quality audio that ensures clear conversations. Polycom SoundStation IP 6000 Pdf User Manuals. Apr 8, 2022 · To configure a supported Polycom VVX, SoundPoint, or SoundStation series phone that does not support zero-touch provisioning, please follow the sections below. Step 1: Find the latest firmware and up to your FTP site a. With an audio range from 220 Hz to 14 KHz, the Polycom SoundStation IP 6000 is able to capture the deep lows and high frequencies of The SoundStation IP 6000 features Polycom® HD VoiceTM technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. 2. cfg and work - 8758479 The Polycom® Web Configuration Utility User Guide enables you to successfully navigate and use the Polycom® Web Configuration Utility. pub and edited it but after uploaded. The example configuration in this guide will use FTP, a network protocol used to transfer files over the internet. Local FLASH Note The configuration file value fo r SNTP server address and SNTP GMT offset can The Polycom SoundStation IP 6000 settings reference describes configuration options like dynamic reloading, persisting user settings, authentication, time settings, media settings like DSCP values and codecs, DTMF payload and method, and provisioning sources. You can also view this guide, and other documentation related to the SoundStation IP 6000 phone, from the SoundStation IP 6000 Support Web page. GoTo Support is here for all your GoTo products. This document provides VLAN configuration guidelines for Polycom / Poly hard phones deployed at enterprise sites. I sent a helpdesk ticket to Polycom, but if anyone out there knows of a way to factory reset it without that password, I would appreciate it The Polycom SoundStation IP 6000 is HD voice-enabled*, a technology that delivers high quality audio that ensures clear conversations. C Page 2 As between the parties, Polycom, Inc. Poly UC Software Release Matrix for VVX Phones Go to SoundStation IP, SoundPoint IP, VVX OBi Edition UC Software Release Matrix for Phones * This release should Not be used due to issue 13361 See Technical Bulletin TB13361 in the Poly UC Software Feature Descriptions & Technical Notifications page for details The phone does not have an IP address and therefore cannot boot. This recommendation is based upon the fact that the configuration files between these two firmware versions are incompatible. 0069 and BootRom 4. If you provision your phones centrally using configuration files, download the corresponding resource file and extract the configuration files Oct 2, 2014 · Hi guys, I'm trying to update the firmware on a newly purchased SoundStation IP 6000 and get Provisioning Error: Failed to Upload Configuration - 8788546 Nov 21, 2024 · The various Polycom and UC_Software directories contain extracted versions of the firmware files. Mar 24, 2015 · Could someone provide a basic step by step guide of how I update them, I have tried downloading the following files and plaing them in a FTP or TFTP server with no luck; --Polycom UC software 4. When using centralized provisioning, you need to copy the updater files to the boot server in order to upgrade the Updater software on the phone. Summary of Contents for Polycom SoundStation IP 6000 Page 1: Polycom Soundstation Ip User Guide for the ® ® Polycom SoundStation IP 6000 Phone SIP 3. 16. Be aware that different firmware revisions may have different web interface formats and functionality. The SoundStation IP 6000 features Polycom® HD VoiceTM technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. It offers a range of essential business telephony features, including high-quality audio, a large backlit display, and support for up to 6 lines. The phones will look for specific firmware files to perform an upgrade/downgrade and will download and upload configuration data in XML files. Sep 14, 2018 · Hello spiceheads, I’m trying to provision a polycom ip 6000 to run on our shoretel 14. Jun 16, 2020 · I just started running an ftp server using FileZilla. In the following article we explain the necessary configuration steps to put the device into operation with an easybell account or the cloud telephone system. After holding down the numbers for few second, you will be prompted to enter the admin password. I looked online, and all of the articles say, you need that password to factory reset the phone (456). These models have an outdated updater (Boot Loader) version that does not support TLSv1. Download manual for Polycom 6000. SIP extension number with phone-password The phone-password can be set by logging into the /Admin -> Setup -> Manage -> Modify (pencil button) the SIP The Polycom IP 6000 conference phones are now available for under $50 refurbished rather than 10 time that price new. SoundStation IP 6000 conference phone pdf manual download. Some platforms have different syntax than what is listed in this article** Please familiarize yourself with this article before Nov 13, 2014 · Solved: Hello, I wanted to setup phones (Soundpoint IP 331) using config files from server. zip files downloaded from Polycom, largely just for reference. This guide provides everything you need to quickly use your new phone. the file system is cleared) on SoundStation IP 6000 phones, the phone's current app. May 15, 2013 · The provisioning server is not a specific product or solution, it is basically just a centrally-accessible file store which contains certain files that the devices are programmed to look for. 2 system and I need to update the firmware to 4. Jun 4, 2024 · Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of Polycom IP phones with stock Polycom software and configuration files. View and Download Polycom IP 6000 instruction manual online. I upload again the file but new config doesnt save. For a complete list of firmware see What is the recommended firmware for 8x8 phones and analog The same page has "Polycom Updater 5. Sep 15, 2016 · How to Reset a Polycom IP6000 to Factory Default 1. If I extract these to my FTP server root directory, update the config file, and have the Polycom boot off of the server again, it should update to 5. SoundStation IP 4000 and 6000: Press and hold the keypad's 6, 8,. Jan 20, 2021 · Setting up a local provisioning server for Polycom phones using TFTP A provisioning server allows central management for all phone settings where the config files are stored on the TFTP (Trivial FTP) server and automatically downloaded by each phone. Visit the Polycom Firmware Matrix to locate the software packages for your specific device. Oct 21, 2021 · I have a PolyCom SoundStation IP 6000 that seems to be stuck in a boot loop due to the RC software on the phone. For Polycom phones, the password 456 should work under the following circumstances: If the phone is on our boot server but has not rebooted If the phone is on our boot server, but not provisioned Error: Missing Files, Config RevertedGet into Admin settings menu: default password is 456DHCP Menu: Custom + Opt. x from 3. For general use, Poly recommends using the split resource file that corresponds to the phone models for your deployment. 331, 335, 430, and 450 press and hold the 1, 3, 5, and 7 on the dial pad at the same time. osypqzpcvvffaoripynwftqeqopraoughcuccgjlbqvdiotyvpckfoluniasgspnyenvlxpzykpfwce