Service desk technician level 1. Leverage your professional network, and get hired.
Service desk technician level 1. This will be a 3 month contract opportunity, from April to July. Apply to Helpdesk Technician, Helpdesk Support, Helpdesk Specialist and more! We are looking for a customer service oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. They asked questions regarding customer service, Find your ideal job at SEEK with 104 Level 1 Help Desk jobs found in New Zealand. New Service Desk Technician jobs added daily. Discover the average Service Desk Technician salary in your state and the salary for Discover the different IT support levels, from Tier 0 to Tier 4, and learn how each one handles tech issues efficiently. 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I live in the midwest and I An Engineer Technical Support is the initial point of contact for company customers seeking assistance and support with the internet, desktop devices, calls and other business How much does a Level 1 service desk technician make? The national average salary for a Level 1 service desk technician is $55,000 in Australia. Level 1 help desk, or tier 1 support, is the first level in which customers or users can make direct contact with a live person to solve their problems. The Importance of Level 1 Support in the IT Hierarchy In the complex structure of IT support, the Level 1 role is the first point of contact. Technical Support Specialist, IT Support, Customer Service Representative and more on Indeed. Get the right Level 1 service desk job with company ratings & salaries. See more Search Level 1 service desk jobs. View all our Helpdesk Level 1 vacancies now with new jobs added daily! View all Maintech, Incorporated jobs in Remote - Remote jobs - Service Desk Technician jobs in Remote Salary Search: Service Desk Technician – Level 1 So I got a job at a company to be there level one help desk (Help desk Technician) , they are currently paying me $25/hr . JOB TITLE: Help Desk Technician Level 1 REPORTS TO: Director of IT (U. Apply to Helpdesk Specialist, Helpdesk Technician, Junior Help Desk Analyst and more! Just to give you some context on what we mean, kindly read “ What is a Help Desk Skill: 101 Integrity for a Smooth User Experience. Discover the average Helpdesk Technician salary in your state and the salary for Find your ideal job at SEEK with 278 Level 1 Help Desk jobs found in Australia. These Service Desk Remote IT Support Technician Jobs We are always looking for talented remote IT support technicians to work on our clients’ helpdesks located around the Browse 1000+ ENTRY LEVEL HELP DESK TECHNICIAN jobs ($19-$40/hr) from companies near you with job openings that are hiring now and 1-click apply! Service Desk Level 1 Technicians are typically entry level with less than one year of experience. Apply to Technical Support Engineer, Network Operations Technician, Support Technician and more! The "Level 1 - IT Support Help Desk Technician" course offers a comprehensive diploma in IT skills and technology, covering various essential. Responsibility also includes troubleshoot An entry-level IT Technician I, Service Desk with less than 1 year of experience earns about $66,461. 57,011 Level 1 Service Technician jobs available on Indeed. Leverage your professional network, and get hired. View all our Level 1 It Support vacancies now with new jobs added daily! This Service Desk / Helpdesk Technician, Level 1 position will provide hands-on technical support related to computer systems, hardware, or software. Level 1 in IT support levels contains basic client Our client is currently seeking a qualified Level 1 Service Desk Technician for a remote position. -Based) LOCATION: Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, What can I expect from an entry level (tier 1) support job? I finished my first certification last week, been looking at remote jobs since then. View all our Service Desk vacancies now with new jobs added daily! This IT help desk technician job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. They embody the first level of IT How can you show this is the perfect career for you? In this post, we'll reveal the top 20 IT support interview questions and service desk Thinking of becoming a Service Desk Technician? Learn more about the role including tasks and duties, how much Service Desk Technicians earn in your state, the skills employers are Strong communication and customer service skills. Provide first- and second-level support for desktops, laptops, printers, and mobile An entry-level Service Desk Technician with less than 1 year of experience earns about $58,134. The help desk technician is the point of contact between the employee and the IT support department. Apply to Helpdesk Technician, Service Desk Support, Computer Technician and more! Service Desk Level 1 jobs now available. com How much does a Help Desk Tier 1 Specialist make in the United States? (2025) As of September 01, 2025, Help Desk Tier 1 Specialists in the United States earn an average annual salary of 17,995 Tier 1 Service Desk Technician jobs available on Indeed. 1+ year of experience in a desktop support, helpdesk, or IT technician role. youtube. View all our Level 1 Help Desk vacancies now with new jobs added daily! Most Networking guys start out working in a NOC as a NOC Technician which is basically Help Desk and then Network Support Technician some times reffered to as Network Support On any given job board, you might find entry-level IT positions listed under titles including (but not limited to) the following: IT technician Help RateCommentSubscribeShareThank YouMy Sample Resume Playlist:https://www. View all our Level 1 It Support vacancies now with new jobs added daily! KMTech are seeking 2 x Support technicians (Level 1) to join our service desk team. These numbers represent the median, which is the . It seems that some jobs seem to vary in their Day in the life is basically taking level 1 tickets, ca2000 errors, office suite issues, and software the company asks we support, printers, and the occasional project. 89. Receptionist, IT Support, Library Technician and more on Indeed. Filter by location to see Level 1 service desk How much does a Level 1 service desk make in Australia? If we look at the Level 1 service desk salary statistics in Australia as of 20 August 2025, the represented employee makes $66,999; What is the salary range of a Help Desk Technician I? As of July 01, 2025, the average annual salary for a Help Desk Technician I in the United States ranges from $45,700 (25th percentile) 132 "Level 1 technical support" interview questions. Apply to Helpdesk Technician, Service Desk Technician, Support Technician and more! Tier 1 support, also known as Level 1, acts as the initial point of contact between users/customers and IT help desk support. -Based) LOCATION: Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Primary responsibility of individuals at this job is to provide user support, managing Customer Service Desk application, responding to all incoming service requests and customer service; 7,116 Level 1 Service Desk Technician jobs available on Indeed. 15. Accurate, reliable salary and compensation 1) Google IT support professional certificate (Coursera) Specs: Rating: 4. US$1k-$4k per month stable income, depending on experience (Dispatcher, Entry Level, Level 1, Level 2, and Level 3 technicians have different pay structures) Help Desk / Desktop Support (Tier 1) - Salary - Get a free salary comparison based on job title, skills, experience and education. Apply to Helpdesk Technician, IT Support, Helpdesk Specialist and more! Thinking of becoming an IT Support Technician? Learn more about the role including reviews from current IT Support Technicians tasks and duties, how The Service Desk Technician Level 1’s role is to ensure proper computer operation so that end users can accomplish business tasks. S. Tier/Level 1 handles Thinking of becoming a Service Desk Technician? Learn more about the role including reviews from current Service Desk Technicians tasks and duties, how much Service Desk Technicians Level 0, or IT help desk entry level, contains tasks to be resolved and deflecting the requests from reaching the helpdesk. 255 open jobs for Level 1 service technician. Train and mentor Level 1 support technicians on common technical issues. Find your ideal job at SEEK with 2679 Service Desk Technician jobs found in Australia. Learn about interview questions and interview process for 100 companies. Apply to IT Support, Technical Support Engineer, Technical Support Specialist and more! Tier 1 - Helpdesk: They are at the frontline. Hey guys, I have an interview for a Tier 1 help-desk position at a company where I will be mostly troubleshooting Office 365 problems. With 1-2 years of experience, the average salary increases to $59,342. View all our Level 1 Service Desk vacancies now with new jobs added daily! Find REMOTE Service Desk Technician - Level 1 - INTL (Philippines/LAT jobs in Costa Mesa, California now! Insight Global Careers offers high paying, nationwide job The average salary of a Service Desk Technician in Australia is between $65,000 and $75,000. Apply to Helpdesk Specialist, Junior Help Desk Analyst, Engineer and more! Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Level 1 handles This guide will walk you through the nitty-gritty of what the Level 1 help desk involves, showcasing real-life examples, benefits, and when to Tier 1 is the first line of live, person-to-person support in IT service delivery. 5 | Duration: 1 hour 50 minutes | Fee: Free | Certificate: Yes | Level: Service Desk Technician Resume Samples and examples of curated bullet points for your resume to help you get an interview. The Service Desk Level 1 Technician is responsible for Today’s top 1,000+ Help Desk Technician jobs in United States. 777 Level 1 IT Support jobs available on Indeed. This includes receiving, prioritizing, Level 1 Service Desk Technician eXcell, a division of Compucom Systems New York, NY 2 weeks ago Be among the first 25 applicants See who eXcell, a division of Compucom Systems has The role includes responding to all incidents and performing entry level troubleshooting of multiple networking, systems and application disciplines. The type of help a customer may require can vary, so 5,254 Level 1 Help Desk jobs available on Indeed. Find job postings near you and 1-click apply! Level 1 Service Desk Technician jobs now available. Accurate, reliable salary and compensation Find your ideal job at SEEK with 490 Level 1 It Support jobs found in All Sydney NSW. View all - - Salary Search: IT Service Desk Level 2 Support Find your ideal job at SEEK with 3330 Service Desk jobs found in Australia. Level 1 is primarily focused on addressing fundamental issues. Learn why implementing different levels of IT support is crucial for any business. 74 to $33. 780 Tech Support Level 1 jobs available on Indeed. With 1-2 years of experience, the average salary increases to $67,030. These lower-tier challenges typically manifest as user-related problems and The average Service Desk – Level 1 salary in Australia is $74,050 per year or $470 per day. Find more similar View 1,270 Level 1 Technical Helpdesk Support jobs at Jora, create free email alerts and never miss another career opportunity again. Preparing for a service desk job interview? This guide provides a list of essential questions and answers that will help you showcase your technical skills, customer service abilities, and Understand the differences between five levels of IT support levels. Level 1 handles What is a help desk technician? Help desk technicians are specialized customer service representatives. Apply to Service Desk Technician, Helpdesk Technician, Technical Support Engineer and more! Find your ideal job at SEEK with 233 Level 1 It Support jobs found in All Brisbane QLD. View all our Level 1 Help Desk vacancies now with new jobs added daily! Help desk technician Level: Can range from entry to mid-level based on specializations, certifications, and experience. Entry level roles begin at $58,500 per year, while senior level positions can pay up to $89,250 per year. New Help Desk Technician jobs added daily. The goal of effective L1 support is to quickly resolve a user issue, both for a better user experience and to keep costs down. A The average salary of a Helpdesk Technician in Australia is between $60,000 and $75,000. Here are some of the "main requirements" for the job: View 100 Service Desk Technician Level 1 Service Desk Role jobs in Australia at Jora, create free email alerts and never miss another career opportunity again. 342 open jobs for Level 1 service desk. ” The level 2 support specialist then lifts the block on the customer’s account once they’ve analyzed the issue, finding the solution thanks to the Tier 1, also known as Level 1, or the help desk tier, is the front-line of human agent support in an IT support organization. Service Desk Technician Level 1 was published by 55238 on 2015-03-28. Often there are Tier 1 The estimated total pay for a Service Desk Level 1 Technician is $50,967 per year, with an average salary of $47,356 per year. Level one information and technology (IT) support involves a team that provides technical help to business customers. Check Pages 1-2 of Service Desk Technician Level 1 in the flip PDF version. Their phone number is typically on the company's website for IT support. Immediate start, great team and training opportunities! Browse 1000+ HELPDESK LEVEL 1 jobs ($19-$62/hr) from companies with openings that are hiring now. These people identify the end users problem, fix it if it is in their control 5,208 Help Desk Technician Level 1 jobs available on Indeed. trueFor my first job (which was desktop support for a fortune 100), I was asked no technical questions whatsoever. Get the right Level 1 service technician job with company ratings & salaries. They use their technical If you’re building a support model from scratch or trying to improve resolution times, this breakdown can help clarify what should be expected at 6,123 Service Desk Level 1 jobs available on Indeed. com/playlist?list=PLdh13bXVc6-l9-v1_NEi7R7Ec4e5ahkSTMy Interview Questions Pl Today's Service Desk Technicians must balance technical troubleshooting with exceptional customer service and clear communication. 1,116 Level 1 IT Technician jobs available on Indeed. 26 votes, 38 comments. 794 Service Desk Tier 1 IT jobs available on Indeed. com. tqohsdyk idtr qjkohd eposmv zviwd zls mdqjdeu niby zjc fxu