3cx change internal ringtone. This will be the number 1 reason for moving away from 3CX, since homeworking came in changing the ringtone (and volume of) has become essential. Sep 30, 2022 · Charles_3CX. Now the only Aug 25, 2018 · We purchased and setup the W60B (base) with W56H handsets. Please note that under the Phone Provisioning tab of the extension you can only change the ringtone for the internal or queue calls. Replacing the ringtone. If you set options from the phone menus, auto provisioning will overwrite them - this is expected behavior and is intentional. xxx. Jul 9, 2008 · We've tackled this for now by registering the phones in 3CX with two different extensions/SIP accounts and setting different ring tones for the different SIP accounts on the phones. #2. Change the device's Internal Ringtones. The ringtone is what was previously only used for internal calls. Finally, press save. Hi, it would be great to implement the ringtone for external call in the provisioning tabel for snom phones also. Dec 9, 2021. IP Phones that support the feature, can have distinctive ring tones for Default vs Queue ringtones. Non configured queues will play the ringtone used for normal calls. Oct 14, 2022 · Reaction score. If you make any changes in the Phone Provisioning, you need to re-provision the phone to take affect. In regards to ringtones, what you can do through 3CX is: 1. 15 with Yealink T42S phones would like calls from internal extensions to have a distinctive ring. Get V20 for increased security, better call management, a new admin console and Windows softphone. However on the phone itself you can go into Settings > Preferences > Audio > Tone Scheme and it is set to Great Britain. The C600 is based on Android, so you can import any file in mp3 format as a custom ringtone. 4. Apr 27, 2018 · Hi, The phone we have is Yealink. For this you would first have to enable the "Use Feb 28, 2023 · Can we please have the option to change the ringtone on the desktop app, One of our customers is a support desk and need to differentiate who's phone is ringing. Hi 3CX! In an effort to keep improving the robust and amazing PBX you've created, here's a much needed feature request. For IVR and external calls, I also get the same Ring1 even though the template still contains: Jan 23, 2024 · Hi All, My goal is using different ringtones to differentiate incoming internal & external calls on my Yealink T46U deskphones. If I change the "Default Ring Tone" under Phone Provisioning and re-provision the phone, there is no change. Go to Phone Settings — Audio Settings, Default Ring Type, Select Type 1, then save the settings. 86. During the provisioning phase, this light will blink until provisioning is done (might take upto a minute). To test and make sure that ringtones are Jan 16, 2014 · Is there a way to change the ringtone in v12 3CX Phone for Windows. Learn More. If you want to make this change you need to write a custom template. 4. Oct 23, 2023 · From the forums, I see it has been asked by multiple resellers to have it included in future releases, but has not been taken up by 3CX so far. It's not a horrible tone and I can certainly live with it, but the curiosity in me wonders why I can't seem to change it. Settings on mobile does not affect ring melody. If you choose to do so, make sure you read the last section here and understood it first: Jul 1, 2021 · Jul 2, 2021. We are on v11 sp4 and using SPA 504g phones. May 8, 2017 · 1. 4 phones currently. I am trying to set the default ring tone to all phones on a site but it will not accept the changes regardless of if i use any of the options on the PBX or on the handset. Is there a system wide ringtone setting and is there a reason this would change? I dont see one Jun 7, 2022 · Hello, The phones will work thusly when using default 3CX provisioning: IVR calls, Internal calls, and Internal Ring Group calls = Use same Ringtone (Change it under "Configure default ringtone") Queue Calls = Can have a distinct ringtone (Change it under "Configure Queue ringtone") Queue Calls (Per queue) = Can be assigned a different ringtone Mar 23, 2020 · Reaction score. Melodies. Aug 24, 2011 · ANother info, internal calls are working with the correct setup ringtone and just calls from voip provider give this problem of this unkown and not setup ringtone. Nov 5, 2021 · 4. On my Samsung Galaxy S8, the Ringtone of the 3CX-App is always at max loudness. We can adjust the ring tones in the handset, but this ring tone will work directly for internal and external. Oct 25, 2017. for me, it was section 2 modify the drop down that says "internal ringer file" to whatever you would like it to be. Continue to click "next" to install, and you can install according to the default path. Not open for further replies. We get allot of questions from customers about ringtones in all the 3CX applications ( Android and iOS are mentioned the most for our customers). The only way to change a ringtone for inbound calls is to go into the template and change the ringtone for external calls or manually change it in the phone web gui and Oct 6, 2023 · I have several clients where we have on premise 3CX systems. I tried from “advanced settings”->“Internal Alert Info”, but whatever sound I choose, the extensions ring with the same Dec 28, 2021 · 18. When changing the default ring tone via Users -> Phone Provisioning -> Configure default ringtone. don't forget to hit save! Jan 31, 2024 · 6. From the management console, the setting "Configure default ringtone" will only change the default internal call ringtone. Also the ability to have a ringtone for Queue calls that is different for users direct calls. you have to hit the "eye" button to view the password, then copy paste. This option is found under the extension settings that the phones are provisioned to > Phone provisioning tab > Configure default Jan 30, 2020 · Change Ringtone in WebClient | 3CX Forums. Senior Support Technician (813) 918-1447. 16. Dec 28, 2021. If the call comes from an external source then the distinctive ringtone for external calls will be played that does not change through the management console options. They end up ignoring the call because it is the same ring tone as the incoming call. pdf Back Mar 9, 2024 · I have a Yealink T46U. 3cx ends up being disabled so Teams calls can be made in peace, then calls are missed. Jan 25, 2024 · Hello, I have set up some htek 923, they have FW version 2. Change the Ringer output device to either an Jan 8, 2021 · Hello, I’d like to have a different ringtone to my internal calls that the one on external calls. Showing the notifications by sliding from Mar 3, 2022 · 8. Reaction score. Christopher Koll. Upvote 47. GeorgeP_3CX. 0. Jan 31, 2024 · Hi guys, I'm having an issue with a customer who is complaining about the high volume of 3CX WebClient ringtones. My staff noted that that incoming ringtone on calls [through a ring group] changed yesterday and are now have the same ringtone as internal calls. Note: Each agent will configure distinctive ringtones for the queues. Jun 13, 2018. ogg" - way too intense for an office setting. The ringtones will be located in the extracted/dist/electron/notifications subfolder. 25) base station. Hi @greatchoice, EDIT: I've understood what you've meant now. One extension is used for external calls and another for internal. Here is how and where the ring tones are defined. Something odd is going on. The Yealink T5X template has the following options: - Configure default ringtone. This can be done from within "Extensions >> Edit >> Phone Provisioning >> Configure Default Ring tone" option. However, we can't seem to figure how to to change the ringer to differentiate between internal and external calls. Mar 3, 2022. Oct 14, 2022. 0. Hello 3CX and 3CX forum users. No matter what they seem to go back to a default ring To use different ringtones for external vs. For external calls 3CX does send Alert-Info with the value "external" as Ineblett showed in his screenshot, and the equivalent Ringtone is played. Messages. Bob helped me out with the answer today. Reactions: Parslej, Rashid Raza and ConceptsWeb. Apr 10, 2018 · There, in More/Settings/Audio Options/Ringtone list, if you select last option, None, then 3CX will play a "silence", therefore muting its ringtone without requiring to change device's volume. I was told by the support, that the only way to change this was to modify the template, which means it has to be manually updated every time and is not officially supported. Thank you! Regards, Eef At present, Fanvil X3S/X4 and C600 support custom ringtones. Since upgrading to v20, I find that I'm always getting Ring1 for both internal and external calls. Fabio Colbrelli and craigreilly. Open 3CX settings. I am often asked to change the ringtone for a particular call group. 5. As explained in this thread, it turns out that internal calls already have a distinctive ring, but it sounds so similar to external calls that it is hard to distinguish. #3. However under the Extension settings / Phone Provisioning tab, I do not see any option for assigning a different ringtone per queue. Mar 23, 2020. 35) while connected to a W60B (v77. Sep 26, 2018 · Sep 26, 2018. Note that you need to reprovision the phone after clicking OK when changing the ringtone setting. I changed the tone on the phone's GUI to "Kuma. Go to line — SIP — Advanced settings, Ring type: Select type 1, then save the settings. This customer came from a Nortel CICS and they are used to the transferred call having a different ringtone. wav file I'd keep the file under 1mb and in mono) Sep 12, 2013 · I am using SNOM 710 and 720 handsets (and the latest 3CX version) and I would like to make two simple changes to the templates 1) Change the display to show the extension number and username. Mar 28, 2022 · Replacing audio files. This document describes how to use the custom ringtones for the Fanvil phone X3S/X4. Jun 17, 2022 · 1. Sep 10, 2020. Add the ability for calls to different groups or queues to have different ring tones. I have attached a screenshot of that particular tab. In our case the doorbell is also registered as an extension Jul 29, 2021 · Username default for all Yealink phones is admin. He said that you have no way of changing the default ring tome for internal extension calls. 2. We would not recommend that because it comes with its own caveats. This works without problems, until the phone is provisioned the next time. go to settings>ring find the section that says "external". 855. 1 Installing the Audio Editing Software Such as CoolEdit. My users also noticed the ringtone change right away. in all installations i did, my clients said me : Why can't i change my ringtone ? it's a basic fonction and the 3CX can make a lot of things but NOT THE PERSONNAL RINGTONES (i don't whant to change the templates on the Snom Phones / support, updates etc) The problem is the same with the Webclient. Jan 31, 2024. We've searched around a bit, but have been successful coming up with a solution. Therefore we cannot activate different ringtones on the W52 handset. If you use 3CX on your computer and want it so when an incoming call is calling, you want the ringtone to be played on your external speakers, so you are aware that there is a call, follow these steps: Open 3CX application on your computer. Then click on your account and change the ringtone to the one you would like to change it to. I am assuming that i need to make the change on the template itself. wav seems not to be working. Set custom ringtones for all accounts. No settings have been changed relating to ringtones on either the 3CX system or the devices themselves. User can change ringtone on handset, but it only works for calling coming within the company, but changing ringtone does not work for calls coming from external contacts. Would there be a way to change this volume without me changing the volume of the calls or the entire browser? Ps: They only use one audio device so I can't put the ringtone to one device and the audio of the calls to another. g. Oct 21, 2013 · Hi, I am totally confused on how to set this up to have different ring tone for internal and external calls. Currently, we are only able to configure the default and queue ringtone for physical phones. It is a critical feature of a phone system to distinguish between an internal call and external call. You can not change which ringer tone will be used for external calls, but when you change the internal ringer to anything but Ringer 2, external calls will, by default, use Ring 2, meaning they will ring differently from internal calls. No, They want all their phones to ring on an incoming call. Oct 11, 2019 · Oct 11, 2019. Any ideas? Thanks. Jun 17, 2022. May 1, 2019. May 22, 2018 · I am trying to change the ringtones for our Yealink Phones. Feb 8, 2016. Reactions: hwohlert, Andreas Geselle, Thorsten Twelsiek and 1 other person. The ring tone changes for internal calls but external calls is still using the default ring tone. Hello 3CX We just moved from a snom-telephone to the 3CX softphone. it is automatically assigned. IVR and External calls have a hardcoded ringtone which you cannot change. Bizphones4u 3CX Platinum Partner (813) 866-8686. 16. The possibility to change your Ringtone depends on the PBX - Phone system you are using. Now both external and internal ringtones are the same. However, changing either of these does not affect the phone's ringtone for a blind transfer (i. 54. May 2, 2019 · I can load the custom ringtone (xx. Have a different ring tone per Call Queue (Available in Pro also). Nov 7, 2017 · 3CX Support. ogg" - a softer and more office appropriate tone. Apr 10, 2013 · Has anyone been able to successfully differentiate ringtones for internal vs. Has anyone had success changing the ringer for this phone? The manual says I Sep 23, 2021 · As I mentioned, I don't think there is a normal . xml). Yealink - External/Internal Ringtone Hi there, Recently the different ringtone for internal and external calls have stopped working since the latest firmware (96. I've managed to change ringtone for internal calls and I believe external calls will be using default ringtone. Regional Support Manager USA. The ring tab will show the Internal Ringer options used by the phone. Since 15. Scenario. wav file somewhere on the disk which you can simply replace, I believe it is built into some package. I have tested this and can confirm that this works on W53H Handset (v88. For example, if any of my extensions call another extension I’d like to listen to ring5… and when another number calls internally, I’d like to listen to ring2. VasilisV_3CX said: Hi @Vettel, There are 2 scenarios where you can change the ring tone: Internal vs External calls can have their own distinctive ringtones. I think the answer might be no, but I can't find any conclusive info! Is there any way to change the ringtone and/or lower the volume of the ringtone in the 3CX webclient? Using in Chrome on a Mac if that matters at all. wav file in C:\\ProgramData\\3CXPhone for Windows\\PhoneApp\\Sounds. The external calls ringtone cannot be changed from the management console. We upgraded to v20 on Dec. Audio. No matter what they seem to go back to a default ring tone. mp3: Main inbound call ringtone that sounds like an iPhone ringtone; Nov 29, 2023 · Dec 5, 2023. I need to switch everything to full Been struggling with this for a while, currently stuck with the godawful iPhone ringer going off in my ear every time I get a call, and I want to change it to something more chill. I have tried researching on this but didn't find anything helpful. I believe that if you want to change the internal-phone-to-internal-phone ringtone, you do the above, but by changing the Ring2. The default ringtone for the phone is System Ring Tone and the template for the phones they are using show the first Jul 21, 2022 · The phones are set like the below image. The 3CX Desktop App does not use anything in C:/ProgramData (only 3CX for Windows does that), and I can't find any ringtone file in my account's AppData folder either. com. user Will Andrew and then they transfer it. The problem is, I can't figure it out, and I'm at my wit's end. wav) without problems over the web-client to the phone end set it as external ringtone. Charles_3CX said: Hi there, there is no distinctive ringtone for call transfers, although there is an option to ring using a different ringtone between internal and external calls if this helps. Dec 14, 2018 · Dec 14, 2018. Server: v20 self-hosted in the cloud. Feb 12, 2016 · What Frank said, by default the provisioning template should give distinct ringtones for internal, external and queue calls. For external calls, the values are hard coded Sep 29, 2021 · External calls and IVR calls will have a hardcoded ringtones number "3" and "2" respectively, which you cannot change from the management console unfortunately. Dec 16, 2022. They are asking to undo the "change" and get 2 distinct ringtones back. Apr 25, 2018 · Hi all, where do I set distinctive ringtones for External and internal calls? I changed the one in the Phone Provisioning, but that does seem to change anything. No recent updates or changes to system that I am aware of. Feb 27, 2018 · The default provisioning templates are located in C:\ProgramData\3CX\Instance1\Data\Http\Templates\phones I made a copy of the original template and moved it to a safe location and then changed the distinctive ring tones to use the default ring instead of ring 2 and ring3 like what was hardcoded by 3cx in the default templates. Under Directory → Add or Edit Entry, add all internal numbers as new contacts with Group: "Colleagues" Feb 3, 2016 · 1,978. 1078. either or both of these. Apr 5, 2022 · Using 3CX hosted system with Fanvil phones. external calls? Running 3CX v. Hi, The phone we have is Yealink. 1. The internal and external ringtones are already different in the system. Add the internal numbers to the Directory (manually or by importing csv) You can set different ringtones for certain contact groups in the phone's Directory. Upon logging in to the phone's Web GUI, navigate to Settings > Ring. Just change the alert info in the ring group and that changes the tone for all incoming external calls. Upon looking into this issue, we found this setting is linked to the tone_scheme setting May 22, 2017 · Please can we have some sort of system level options to change ringtones without having to resort to deploying custom provisioning templates? Usually the first question asked by a customer after a new deployment would be "Can you change the call queue ringtone? We don't like it" (90% of our new Sep 8, 2022 · fanvil ip phones customized ringtone file. Though, you would need to factory reset old device. It is not possible to control the loudness by any of the available loudness-slider (system, media, notifications, ) It is also not possible to mute the ringtone once, by pressing a loudness button. At this point I do have to mention, you can continue using the 'legacy' Windows App normally as you did before. If we provide your device, please get in touch and we can easily change this for you via the online portal. Then click on sound and then ringtones. Jan 28, 2020 · Jan 28, 2020. Maybe you could try exporting the EXT list, removing the EXT number and then changing the EXT number and import. ph. It's great that customers can change the ringtone of the app itself, but allot of customers are used to having this function of having different Sep 27, 2014 · This should be already in place as for internal calls, 3CX doesn't send an Alert-Info tag in the INVITE, so the default Ringtone is used. View the 3CX Audio/Video settings. V20: 3CX Re-engineered. wav) is set again Dec 18, 2020 · 3CX Version: 16. Dec 18, 2019 · 2. This will be the ring tone that will be head for calls from internal extensions, then navigate to the phones node, check the check box for this phone, and press Reprovision, this will simply re Mar 3, 2022 · Is it possible to do the above? Essentially we have two call queues configured and we will like a different ring tone for both queues. internal calls there are two possibilities. #1. Please note that the option for changing the ringtone under extension settings changes the default ringtone of the phone. Jul 30, 2021 · Jul 30, 2021. It seems that when a call comes in, the ringtone is different than internal phone-to-phone calls. Mar 13, 2019 · As far as I know, this ringtone is only used for internal calls, since the "external" tag has the ringtone fixed to ringtone 2. This can be achieved by selecting the ring type in the group or queue settings and then putting the sting in the alert-info header in the SIP invite. These are Fanvil X4 hand sets can someone please advice what option i need to Nov 2, 2023 · Change ringtone for calls coming from external. But you can change the tones in the ring groups. Do I have to do this in the template and if so what do I change? Using Yealink 42S's Oct 14, 2010 · Hi bull_tpk. Yes, it's about a Yealink W52 which is linked to our 3CX solution via an SBC. It is supported on most handsets (SNOM, yealink, Hanvil, Htek) and the provisioning templates Mar 20, 2014 · We've got Cisco SPA514g phones, and I've been tasked with changing the ringtones for external calls. Ringtones. I carried out tests with wiresherk basically if the call is internal 3cx does not insert any alert-info if it is destined for a Oct 25, 2017 · Reaction score. You will see several Internal Ringer Options. I think I have to change it on 3cx. When selecting Timezone, Time and Date format, and Ringtones the phone will take changes on the first 3 parameters, but not the ringtones. If you set the 3CXPhone to telephone-mode, then go to the menu and press the "Exit Client" option, the re-launch it, that will 'save' the config and should from that point load in the same mode you left it Not open for further replies. Nov 24, 2020. Provisioning Method: STUN (Direct SIP) Default supported 3CX template used (snom. I can not get the ring tone to change for incoming calls. Save. Operating on V18 with Yealink T46U handsets. Jan 8, 2018 · Please make it possible to change the Ring Tone in the Windows Softclient, without the need to change the ringtone. Hello, I have set up some htek 923, they have FW version 2. Apr 4, 2013 · V20: 3CX Re-engineered. password: whatever you have it set to in 3CX. For normal operations though, it can be disabled entirely with this option (so no vmail or missed call blinking): There are no further plans to modify the above behaviors or add extra customizations, so if you want to change them you can create custom templates that modify the Dec 15, 2022 · 3,132. After clicking install, the following interface appears, after clicking accept, click "continue" to install. Hi. 5 there is only the default ring tone wich is only for internal call's. 3CX Hosting Available support@bizphones4u. find a ringtone you want (any . , when a phone rings from another extension blind transfering a call). Seems to be fine for external calls. #49. Is there a setting I'm missing for that? (To clarify, not the ringrtone on the ringing phone, but what I hear on the 3cx App when the line is ringing - it's the dual ringing - ring ring ----- ring ring ----Thanks May 24, 2024 · Friday at 6:33 PM. Apr 19, 2017 · A customer using 3CX v. The ringtone is DEAFENINGLY loud and the phone calls themselves frustratingly quiet. Oct 30, 2023 · 625. Apart from being able to set a ring tone in the Windows client directly and also being able to set its volume (already exists as a separate feature request, please implement and vote on it ), I would like to be able to set a different ringtone for a specific caller. 3. Phones: Fanvil X7C. Any ideas? The process: Press Menu and then click basic (or basic settings). They have 1 Ring Group, and 1 Inbound Rule - this does not change to Ring13 or Ring2 (what is was before I changed it). I can not find an easier way to change Extension numbers without having to remove the phone from the user, delete the user and then Jan 17, 2014 · 16. When an external call comes in the PBX uses for example Ringtone 1 in the phone template no matter what the default ringtone is set to. After that, I am unable to find where an admin or a . 1) Change the Display - I have managed to do this by editing the variables in the Background Logo section of the Jan 6, 2022 · 3CX Support. Snom Firmware Version: 10. Extension name (NOT the intercom setting) Select Ringtone 1 to 8. The most noteworthy ringtones I had to change for my own need are: Ringtone. However, I got a weird issue, you may refer to my scenarios below: First Scenario 1. However your idea is intriguing. After a factory Jul 24, 2019 · Set ringtone. Windows soft phone change ringtone trick! I'm sure a lot of you have figured this out already but you can easily change the ringtone in the soft phone app for windows by doing the following. 72) T53. ) build Windows 3CX client sounds into Windows control panel sounds program events like other applications do. Sep 10, 2018 · Sep 10, 2018. Reset the Backup location of the phone system to where it was originally. go here C:\ProgramData\3CXPhone for Windows\PhoneApp\Sounds. To change the ringtone, edit the ringer with the Text value of "external". Feb 20, 2024 · On the 3cx iPhone app, I'm getting the 'european' ringtone when calling other internal extensions. Set a custom ringtone for a single account. You would simply change the ringer within the management console extension settings > phone provision tab > Configure default ringtone. I just bought 3, and I'm trying to change the ringtone. We really need the ability to also change the ringtone for Ring Groups as well. Over the past couple days we have gotten notifications that the default ring tone has changed at several locations. Oct 30, 2023. #10. 11 and Cisco 525G2 FW 7. - Configure Queue ringtone. As of approximately one week ago, the ringtones for both internal and external calls are the same on our Yealink devices (a mix of T46U and T41P's). I've asked here before, and what I found out is you can set it so the user chooses the ringtone by changing the Distinctive Ringing section in the provisioning template to this (set Apr 30, 2021 · Advanced Certified. I've tried changing the ring tone on the phone itself, as well as in the 3CX app(see attachment), but I continue to have the default ring tone. #5. With a Ring Group, you won't be able to have a distinctive tone Apr 23, 2020 · 12. Jan 9, 2024 · Hi All, Is there a way for me to set different ringtones to differentiate internal & external calls? If yes, how to do so? Im using v20, I've read through all posted threads but most of them are in v18. The template for the phone, may have ring 1 as the default for ring group calls (not familiar with Fanvil's phones) Quick way to test, log on the phone webfront end, and see if you can see any settings to do with ring group tone - you can change it to see if this works when you make calls to the ring group. Currently from the phone settings menu 3cx allows you to change the default ringtone and the one for calls coming from queues. We just rolled out our Cisco SPA514G Voip phones and I've got a question regarding ringtones. You can change this back to USA and it then works but when the phones reprovision it goes back. Dec 8, 2010 · Dave Benwell - 3CX Advanced Certified Professional I. Now with the default templates for the T46 (I happen to have Sep 5, 2018 · Hello We performed the upgrade to V6 over the weekend and I was able to make the change to "Use Custom Ringtones Per Queue" as per your suggestion. Hi All. 85. 1. SIP Trunks Now STIR/SHAKEN Compliant. The X3S/X4 currently supports importing a custom ringtone file. This is a huge problem for this user because she is legally blind and cannot see the screen. And that is the same with a custom ringtone. After selecting the installation path, click "next" to enter the following page and click Oct 2, 2015 · Oct 2, 2015. Sep 8, 2022 · From the 3CX Mgmt console, I clicked on phones, then Options, and under Configure Queue Ringtones, I selected the option, Use custom ringtones per queue. Did you use the provisioning templates to register the phones? Aug 25, 2023 · Aug 25, 2023. T Communications Limited - 3CX Approved SIP Trunk Provider Free Sales Advice: Tel: 03300 250 250 * SIP Trunks, Phone Numbers and Number Porting Dec 9, 2021 · Jul 19, 2021. Mar 6, 2020 · Hi all! I just received the equipment but the ringtone is always ringtone 1. I know that it is something to do with AlertInfo but no idea where and how Sep 10, 2020 · 83. By default, the ringtone is "Bollywood. I have tried to set it up on the phone, using the 3CX management console, and on the phones IP address web page. Thank you Mar 2, 2022 · Change it from the handset settings: Settings. Apr 13, 2021 · Hi-Having trouble trying to make sense of the ringtones on the X7A. After completing the setup, we have completed the custom May 1, 2019 · 24. Jan 17, 2014. Jun 12, 2018 · 1,465. After that, the default ringtone from the 3cx (Ring2. bin file instead of Ring3. 2) Change the default ring tone. ) put ringtones in the application settings. Mar 8, 2021 · Mar 9, 2021. 50. ae qf mr hq os qt md uu po hq