Hexing electrical meter troubleshooting. Try to use the original package.

Hexing electrical meter troubleshooting More than two decades of working in international market has proved that we always stand with our clients not only as vendor but also as consultant and contractor. ug www. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 Hexing Electrical Co. I need help with recharging my hexing prepaid meter box. Hexing Prepaid Electricity Meter. If your meter's ID begins with 04, type the code to unlock a prepaid meter, #046#, and your meter number, followed by enter. Don’t put in a METER with missing part 4. txt) or read online for free. www. Here's how you can troubleshoot and resolve the issue: 1. Send the electric METER to a certified Hexing service center Page 54: Maintenance User manual for poly-phase meter 22 Maintenance There is no need to change the METER within the life cycle. 1418-35, Moganshan Road, Shangcheng Industrial Zone, Hangzhou, China reach out, share a question or provide feedback on our products. The zero-line enters and doesn’t enter to the meter. Instantaneous value measurement and display （ kW, V, A ） 2. The municipality confirmed that the meter is functioning correctly, but there is no light, either green or red, showing on the meter. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 The CIU (keypad) Shortcodes for the Hexing Prepaid Water Meter: 600: Total water consumption volume 601: Meter balance 602: Current date 603: Current time 604: Meter number 605: SGC number 606: Valve operation reason 607: Meter alarm status 609: Tariff index 610: Overdraft limits 611: Emergency overdraft 612: Cancel audible alarm 613: KRN 614: Total recharge water volume 615: Last recharge Hexing Electrical Company Limited. The present user manual applies to the meter specified on the title page. Boilerplate and Editor’s Notes. Prepaid electricity meter reset codes for solving power outage problems. Subsequently, Mr. Hexing ciu ev100. WEBSITE www. If you perform any unauthorized activities on your hexing meter hardware, the tamper code will detect it. , Ltd ; Hotline +86 571 28289672 Cluster Metering Cabinet String inverter IEC Meter ANSI Meter Communication Module FCI & DCU Recloser Jun 4, 2024 · Hexing prepaid electricity meters are widely used in many regions, providing a convenient way for consumers to manage their electricity usage. Symbol of an Contact Umeme for support. Nov 18, 2024 · If your meter's ID begins for 45 or 46, type your meter number and press enter. Communication ID list: ID Data Description Unit Note Energy: Read only Smart Power & Distribution Solutions THE HEXING PROJECT Locally Inspired Technology Engineered to achieve the perfect revenue collection solutions, Hexing Electrical SA electrical meters are manufactured in accordance to the needs and requirements by local municipalities and clients in the private sector. hxgroup. 4 Cancellation of registration Should the Utility or the end user have a requirement to remove the meter or change the meter, the registration of the meter could be canceled in the following manners: When a cancellation is processed on the Engineering token generation (or Vending) System a 20 digit cancellation token 0. PRODUCT CAPABILITIES Hexing Electrical SA (Pty) Ltd is a leading manufacturer of precision electrical meters in South Africa, providing innovative energy solutions tailored to meet the demands of industrial, commercial, and residential sectors. If the cover is removed, a tamper flag is sent to the service provider. It explains how to input token codes to change meter keys, check meter status, and more. Total active energy register and reverse active HXE115-KP is an ordinary single phase residential prepayment keypad meter, it complies with open standard (STS) and supported by Hexing/ Itron/ Landis+Gyr/ Conlog Dec 14, 2023 · Step-by-Step Troubleshooting for KPLC Meter Errors Resolving KPLC Tokens Not Loading. fill out the form and we’ll respond as soon as possible. 1 Voltage Values -Electrical Engineer at Hexing Bangladesh- · Experienced engineer with a successful project completion history. , Ltd ; Hotline +86 571 28289672 Cluster Metering Cabinet String inverter IEC Meter ANSI Meter Communication Module FCI & DCU Recloser Hexing HXE115-KP single-phase smart prepaid meter with keypad interface, featuring IoT connectivity for real-time electricity monitoring, secure prepaid management, and enhanced user interaction in residential applications. Some prepaid meters enter tamper mode if there was a power loss or unauthorized access. Apr 7, 2021 · How do I pair my Hexing split keypad to my meter? Answer: Plug in your keypad into a live wall socket on the property. The meter itself is fixed to the wall with hilty's. This code will help restore your hexing meter to its original state by clearing all glitches and errors that may have a negative effect on the meter. Eskom Prepaid Electricity Meter Reset Code. Email : bd@hxgroup. Electricity meter measuring accuracy for active energy-----Class 0. cn [2013. 5 and CA0. TYPE OEM Manufacturer. 1. The HXE115-KP is a single phase integrated meter with keypad. The available credit has remained unchanged since October. Input the unpair code 18075773902 <enter> Keypad display reads "reset or success". Mine is a Hexing HXE34 meter and customer interface unit is C Hexing CIU EV500 Pdf User Manuals. 36 (Inc VAT) In stock. ALSO READ: The new Hexing Yaka Prepaid Meter: All you need to know about these devices. ,Ltd. Hexing ciu ev 500 codes. This document lists error Hexing Electrical SA (Pty) Ltd (Hexing SA) is the Subsidiary of Hexing group which is one of the leading global market players in power industry focusing on smart metering and smart grid technologies. Jan 31, 2022 · The prepaid electricity meter, also known as the pay-as-you-go meter, is usually installed in a house. Hexing Prepaid Electricity Meter Error Code- Detail - Free download as (. Purpose Hexing Electrical Co. The Eskom prepaid electricity meter reset Try to use the original package. Feb 12, 2025 · The following are the options for those looking to check their Hexing meters’ credit balances; Using the 801 Short Code. However, issues like Oct 5, 2024 · Hexing Prepaid Electricity Meter Reset Code. No meter base. Hexing Electrical Company Limited. 2. . , Ltd Nov 9, 2023 · Remember, each electricity provider may have specific procedures and troubleshooting steps for prepaid meter issues, so it’s important to contact them directly for the most accurate and personalised assistance. Check the Token Entry Process I need help with recharging my hexing prepaid meter box. IEC62056-61 Electricity measurement – meter reading, tariff control and load control data exchange : OBIS IEC62056-62 Electricity measurement – meter reading, tariff control and load control data exchange : Interface IEC62056-46 Electricity measurement – meter reading, tariff control and load control data exchange : HDLC The "comms failed" message on a Hexing prepaid meter typically indicates a communication issue between the meter and the utility's server or the token being entered incorrectly. 2. Contact Your Utility Provider: Try to use the original package. Verifying that you are not a robot Hexing's IEC meters are categorized according to conventional, smart and prepaid meters that all seamlessly designed to cover current and future energy management' requirements. COMPANY. With a focus on innovation and sustainability, we aim to empower individuals, businesses, and communities to embrace clean energy for a positive environmental impact. 5real time clock for details) Communication interface：Meter is with either optical communication port. Serial port setting are 9600 8N1. Recently my electricity goes on and off yet I have units on the box. Hexing Prepaid Meter Displaying Low Credit Despite Recharging. Page 35: Measurement User manual for G3 Measurement Meter connection ⚫ Single-phase two-wire meter is wired with L1 and N. Oct 6, 2024 · In this guide, I will show you different hexing prepaid meter troubleshooting measures that you can use to fix your meter any time it develops faults or malfunctions. NO. Discover cutting-edge technology and reliable products designed to optimize your energy efficiency. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 Workshop & Warehouse : Mirpur, Dhaka, Bangladesh Headquarter : 1418-35 Moganshan Road, Hangzhou, 310011, China HXS100 FM1S/FM2S //FM12S Socket Meter is a single phase residential meter . , Ltd ; Hotline Hexing Technology Co. Power-off metering: In power outage mode, meter reading can only be realized by LCD display. This code is provided by Straton Prepaid and is essential for resetting the The document is a user manual for the Hexing HXE310-KP three-phase prepaid meter. It sounds basic, but it's often overlooked. Your customer service is horrible, to a point where I would have no electricity because it keeps reading "failed". Oct 5, 2024 · There are a number of reasons that may cause your Hexing prepaid meter to have connectivity issues, ranging from network issues, disrupted communication between the meter and the CIU, to the wrong meter configuration, among others. , Kenya, hereby called Hexing Africa, is a subsidiary of Hexing Electrical Co. Hexing Single Phase Electricity Meter (HXE115-KP) R 240. This code is typically provided by the electricity provider or customer support team and is essential for resetting the meter. Some of which include: 1. Hexing Meter Rejecting Token. Yaka! Property of Umeme Limited HEXING ELECTRICAL CO. Hexing, established in 1992, is a multi-national company offering variety of electrical equipment and relevant solution to global power utilities. 6 Measuring Accuracy Movement accuracy -----< 0. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 Nov 11, 2024 · Eskom has issued a straightforward guide for prepaid electricity users who are having trouble loading their meter tokens. Input the 11 digit meter number you want to pair with. It provides information on how to reset Hexing prepaid meters and reset codes. Total active energy register and reverse active Cluster Metering Cabinet String inverter IEC Meter ANSI Meter Communication Module FCI & DCU Recloser & Switch Ring Main Unit RMU Hexing Electrical Co. , Ltd Company, the Subsidiary of Hexing Electrical Co. Cluster Metering Cabinet String inverter IEC Meter ANSI Meter Communication Module FCI & DCU Recloser & Switch Ring Main Unit RMU Hexing Electrical Co. Plug-and-play meter insert to the base in the cabinet, it can realize rapid meter installation and un-installation to reduce the maintenance cost. H exing's ANSI conventional and smart meters are well designed with CA0. Data Collector LED Indication. Introduction Range of validity . co. This means residents will no longer […] Three Phase Energy Meter HXE34-KP(Direct Connection) Hexing Electrical Co. ANSI Meters. 2013-6-19 1. Have your meter number ready. Skilled in troubleshooting electrical faults, offering innovative solutions, and optimizing system performance using cutting-edge software. 1418-35, Moganshan Road, Shangcheng Industrial Zone, Hangzhou, China Hexing Single Phase Din Rail PLC HXP100DI Electricity Meter The Din Rail PLC HXP100DI is a split PLC meter with keypad. Is it possible n incorrect client ID could cause this? Apr 8, 2024 · Prepaid electricity meters have become increasingly popular for their convenience and cost-saving benefits. You need to punch in your meter’s serial number on the meter keypad to pair the meter inside the house with the meter outside the house. However, I'm facing another issue. pdf), Text File (. Mar 27, 2024 · They will be able to guide you through the process and offer assistance. Keypad display reads "connect failed". Enable utilities to monitor all essential factors of power grid such as voltage, current, power factor and power quality items. 42. 2 accuracy class to cover residential customers by providing crucial power measurement, power quality and events data as well as delivering to central system via RF/PLC/3G/4G communication module connected by RS232 port. If you are experiencing difficulties Try to use the original package. 1418-35, Moganshan Road, Shangcheng Industrial Zone, Hangzhou, China Hi. It is a compact product that cover all necessary function an ANSI meter. Your supplier will issue a 20 digit tamper reset code. User manual- HXE310-KP 2. The Hexing prepaid meter tamper code can detect different kinds of unauthorized interference with the meter. Electricity metering – Data exchange for meter reading, tariff and load control – Part 46: Data link layer using HDLC protocol: IEC62056-47: Electricity metering – Data exchange for meter reading, tariff and load control – Part 47:COSEM transport layer for IP networks: IEC62056-53 Hexing 3p Keypad Meter Manual - Free download as PDF File (. By understanding the causes of meter tampering, knowing how to identify your supplier with your meter number, and following the correct procedure to obtain a tamper reset code, consumers can effectively manage and resolve issues with Hexing prepaid electricity Hexing Electrical Co. ⚫ The single-phase three-wire meter is divided into two types. View online or download Hexing CIU EV500 User Manual. G3 all-in-one smart metering system highly concentrates different kinds of devices, it contains 12 cluster meters and 1 data collector. He also elaborated about installation, maintenance and troubleshooting processes. This mature package can equip with various reliable downlink/uplink communication channels, maximizing visibility and controllability of smart edge. COUNTRY China. Boilerplate and Editor’s Hexing Electrical SA (Pty) Ltd (Hexing SA) is the Subsidiary of Hexing group which is one of the leading global market players in power industry focusing on smart metering and smart grid technologies. Hexing Private Prepaid Electricity Meter Tamper Reset Procedure. Mar 30, 2021 · Sorry we couldn't be helpful. The municipality installed the meter. Send the electric METER to a certified Hexing service center Page 25: Maintenance User manual for single-phase meter 13 Maintenance There is no need to verify the METER within the life cycle. By optical communication can realize meter firmware recording and meter reading. May 26, 2021 · In this article, we compiled a list of meter errors you can encounter on your conlog or hexing meter, what they mean and how to resolve them. cn CONTACT +86 571 28029898. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 Set up ANSI meter factory for Mexico clients, Eletric energy meter and equipment access to America and Southern Asia market Hexing Electrical Co. 3] Meter User Manual-HXE34-KP 2 / 30. If you're facing this issue, don't worry, there's usually a simple fix: Power Check: First, ensure your meter is on and receiving power. All other settings are as specified in the initial config page for HEXING. , Ltd in Brazil. 2S meters with standard 2G/3G/4G and Ethernet communication channels as well as various controlling I/O ports. 6 Model definition 1. Here is a list of all the serial of shortcodes for customers to get meter information and make relevant operations through the keypad. It details the meter's technical specifications, functions, display modes, and operating instructions. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 the meter and Vending System. 35275125 0800 285 285 | 0800 385 385 callcentre@umeme. One of the most common methods for checking your Hexing meter’s credit balance is to use the short code “801. No anti tamper mode. rtf), PDF File (. Unidirectional or bi-directional measurement (configurable) 3. It has four different types which are Single Phase Keypad Meter (HXE110-KP), Three-Phase Keypad Meter (HXE310-KP), DIN— Rail Split Prepayment Meter (HXP100DIP), DIN— Rail Prepayment Meter (HXP100DII). The current electricity meters will automatically seize to work by 24 November 2024 owing to a date rollover problem, unless each individual meter is updated. Hexing Prepiad Meter Blank Screen. By following these steps and taking the necessary precautions, you can successfully clear a tamper condition on a Hexing prepaid electricity meter. rEjEct. pdf) or read online for free. Oct 5, 2024 · Hexing prepaid meter is an advanced electricity prepaid meter that is used for electricity billing. Hexing ciu ev100 prepaid meter codes pdf. , Ltd User Manual HexView PC Software For HXE310 CT & CTPT Meters Hexing Electrical Co. Hexing ciu ev100 prepaid meter codes. 1418-35, Moganshan Road, Shangcheng Industrial Zone, Hangzhou, China May 24, 2023 · The City of Ekurhuleni will from 1 June 23 update its prepaid electricity meters in a quest to supply uninterrupted electricity to its customers. User manual for single-phase meter 2 2 Appearance No. Jul 22, 2024 · My meter has been giving me issues since the day it was connected. Oct 6, 2024 · Types of Tampering that Hexing Prepaid Meter Tamper Code can detect. Once you have done that, enter the first 20 digits of your meter activation token and press enter. 7. 3] HexView PC SW User Manual for HXE310 1 / 51 Introduction This user manual covers all aspects of using the HexView software, which is specially designed for Hexing prepaid keypad electronic watt-hour meter. Oct 6, 2024 · By following the troubleshooting steps outlined in this guide—such as addressing communication problems, using the restore code, restarting your meter, or reaching out to customer support—you can restore your meter to proper functioning and avoid unnecessary disruptions in your power supply. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 Nov 9, 2023 · Remember, each electricity provider may gain specific procedures and troubleshooting steps for prepaid meter issues, so it’s critical to contact them directly for the most accurate and personalised assistance. Your token is invalid or has not been authenticated. 82 Roan Cres, Randjespark, Midrand, 1685, South Africa, , , Sep 22, 2020 · The Hexing Yaka Prepaid meter has an LCD display and keypad input which users will recharge using Tokens they buy. Step 3: Obtain the Tamper Reset Code. Join us as we explore the necessary tools Nov 4, 2024 · In this informative video, we will guide you through the troubleshooting process for the Hexing Meter connection issue. This 80A meter is used as a split meter, is mounted on a DIN rail, is STS compliant and features extensive tamper protection. Here they are using Hexing. Learn prepaid electricity meter reset codes for fixing common meter problems here. Hexing Electrical Co. Managing of Communication between DPDC and Hexing Electrical Co. It does not have electricity, I've trying to recharge it from 03:00 am till now I'm struggling, the kids have to bath as for going to school. This document explains the operation of this three-phase energy meter, including its features like prepayment functionality, communication interfaces, and troubleshooting. Hexing grid metering is comprised of 2 multi-functional high accuracy 0. 00: Zero Credit On Meter AccEPt: Token Accepted rEJEct: Token Entered Wrong, Not For The Meter Old: Token To Old USEd: Token Was Used Before Loc Out: Went In Lock-out For 30Min, Tripped 5 Times OvEr Po: Power Overload Send in9: Communicating With Metering Unit EEEEE 01: Meter Memory Failure (Return To Supplier) EEEEE 02: Negative Amount On Here is a video to show how to use your Hexing electricity smart meter customer interface unit. No. · অভিজ্ঞতা Three-Phase Four-Wire IEC Electric Meter. HEXING HXE 115 KP prepaid meters; CASH POWER 3 phase electricity prepaid meter; CONLOG Jun 4, 2024 · Your prepaid meter number Who your supplier is Contact channel for your supplier. Sep 3, 2024 · If you’re facing issues with your Hexing prepaid meter, such as connectivity problems, blank screens, or the meter not powering on, this guide provides practical solutions to troubleshoot and resolve these common problems. HXF300 is a smart three phase indirect connected meter with high accuracy. This will help maintain the integrity of the meter and avoid any further tamper conditions in the future. Oct 4, 2024 · How to Unblock Prepaid Electricity Meter Ekurhuleni (5 Ways) 39 Prepaid Electricity Meter Companies in Nigeria; How to Apply for Prepaid Electricity Meters Ekurhuleni: Simple Guide; Ekurhuleni Prepaid Meter Problems: Causes & Solutions Feb 11, 2019 · The converter is powered from an external 5V power supply. 7 Electricity Meter Technical Parameter 1. Hexing ciu codes. Hexing ciu ev100 codes Hexing ciu ev100 not connecting. Sign In Upload. I've finished reviewing the Hexing Electrical HXE34-KP User Manual. In some cases, clearing a tamper condition on a Hexing meter may require a tamper reset code. txt) or view presentation slides online. Vodacom apparantly have their own installers for the smart meters. Hexing ciu ev 500 no signal. In terms of the STS standard the meter requires 2 token codes to change the key. Committed to delivering high-quality results, driving continuous improvement, and fostering collaborative teamwork. The good news is that you can resolve common prepaid electricity meter issues without the help of a technician. Hexing ciu ev100 user manual. , Ltd ; Hotline +86 571 28289672; Address No. 4. Send the electric METER to a certified Hexing service center Page 64: Maintenance User manual for single-phase meter 23 Maintenance There is no need to change the METER within the life cycle. Key Features : 1. Ask me your questions! Show related prompts What is the range of validity of this user manual? Hexing Electrical Co. Keypad display reads "connect success". This document provides error codes and meanings for various Mar 27, 2024 · To prevent future tampering issues, make sure to seal the Hexing meter properly. Video: My prepaid meter has stopped working and won’t accept any tokens? 7 Easy Troubleshooting Steps. Whether you are experiencing issues with your meter or simply need to refresh its settings, our step-by-step instructions will ensure a smooth process. , Ltd. 41. However, like any electronic device, they may encounter occasional issues that disrupt servi | Africa Distributors for all products of Zhejiang CHINT Instrument & Meter Company Limited Hexing Electrical Co. ” This short code works for almost all Hexing prepaid electricity meters. HXS100 FM1S/FM2S //FM12S Socket Meter is a single phase residential meter . Hexing ciu ev100 meter number. 5S Electricity meter measuring accuracy for reactive energy-----Class 2 1. Help us improve this article with your feedback. Grid Meter. The manual for the meter specified 8-bytes as password so I am using 00 00 00 00 00 00 00 00. 5S and 0. The Hexing prepaid electricity meter reset code is ‘’865’. Please help Mar 27, 2024 · In some cases, clearing a tamper condition on a Hexing meter may require a tamper reset code. 5S/Day The power reserve of the battery for the clock -----15 years(Pls refer to chapter 4. Samuel Mendes, the CTO of Hexing in Brazil trained technicians of EDM and delivered full lecture about functions and specifications of the smart prepaid meters. Leading to the Site Engineer, Support Engineer for maintaining of Meter Installation properly. Meter Error Codes - Free download as PDF File (. This 80A meter is used as an integrated meter and is STS compliant. Hexing. 4. , bringing extensive experience in electrical and renewable energy solutions to the Kenyan market. Imagine you've just bought electricity tokens, but your meter disagrees. The Time, 2:00 pm afternoon, in the City of Barbacena EPC ENERGIA Team again was sent to water authority in the city to install smart meters manufacture by Eletra Electric Power Co. LTD Made in China Remember to keep your meter plugged in to stay charged. 3. With more than Contact Us Hexing is dedicated to work with utilities across the globe to deliver products, solutions and services to achieve sustainable operational efficiencies. Description 1 L D display 2 Pulse LED(active energy) 3 Nameplate 4 Meter over Hexing Electrical Co. open switch This occurs if the terminal cover is not installed correctly. , Ltd for Installing and Troubleshooting of Pre-payment Meters Project-DPDC 5 NOCS (Swamibag, Razarbag,Tejgaon) 2. METER maintenance can be executed based on local regulations. Meter LED Indication. As the deadline for the Key Revision Number (KRN) 2 update nears on 24 November, customers whose meters haven’t been properly updated may encounter issues. Since I asked for help earlier, I tried repeatedly and now have a connection. umeme UserManualofSmartAMIMeterHXE1101phase2wire HexingElectricalCo. SKU OHL-1229 Categories Prepaid Electricity & Water Meters, Eletricity Meters. If the meter has a tamper alert, you may need to contact your electricity provider to reset it. Hexing Single Phase HXE115-KP Electricity Meter. Sep 27, 2024 · On the other hand, prepaid meters can be complicated for first-time users. Physical Tampering. Jun 20, 2019 · The summit initiated with welcome speeches given by the leaders of EDM and Hexing. ixhss edd xriwubtg yhmjg mthq bzugf kzknn zqmfz xlwt lxbae abdmbk nksx plrbqj hvgx jmpeiph