Sky broadband status. Sky Broadband and Sky Talk: Subject to status.

Sky broadband status 168. This should allow you to raise the issue and Sky can alert Openreach and possibly book an engineer appointment if needed. I have not idea how they can improve the service without being able to contact them through phone. Power cycled the router 4 times, the the sky broadband checker which initially says there's a fault, it then goes on to do the fix, everything on the broadband checker goes green and says fixed but still no connection. Sky Q Hub. 0 replies. Discussions Feb 15, 2024 · Hello, I ordered Sky Broadband and the install date was supposed to be tomorrow, the 16th of February. 5Mb/s (SD) and 5Mb/s (HD). Let's try some simple steps to improve your speed. Dec 5, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. See terms and conditions here. Be one of the first to experience unlimited lightning fast Sky Broadband! Conditions apply. Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 11299 Jul 17, 2019 · I have ordered upgrade to both broadband and SKY Q. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. The email address I provided was correct as i got an email saying I need to creat a Skyid to track my order. If you’re a Sky customer […] Dec 17, 2024 · Due to unforeseen delays, I am only setting up my TV / Sky today (and not in October as I hoped) I've got so far and on the TV, it just says "checking your status" - but it's been like this for 45 mins now. I am a fellow subscriber. Dec 18, 2023 · My Sky Broadband connections is less than 1Mbps. Service Status. 101. Netflix account help; Mobile roaming charges; Get the most out of your Sky Broadband with our latest tips and tricks from our Sky Community members! Jan 28, 2025 · Then gave us Sky Cinema free for a couple of months to evaluate it. All the info you need to get the best service. Policies and info. The joke in IT circles is that faults are either DNS or BGP issues and some searching suggests connecting to sites via their IP address is working, meaing this issue may fall into the DNS camp. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sep 21, 2024 · My broadband is down this morning with the centre PON light flashing. Sep 19, 2023 · Off to see if any status updates from Sky, an initial check of the Sky status page says no problems, but various facebook groups are reporting problems. It's quick and easy to manage your orders or booked visits online using Order Tracking. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Check 1 day ago · Highlight Status and then select Reset on the right hand side. Been like this for 6 months now. Check your services real-time for your Sky Broadband & TV. Real-time outages and problems for Sky Ireland. Sky Broadband switch support. Nov 18, 2023 · So i'm doing some troubleshooting - The router event log is showing a WAN IPV6 UP message every 30 mins and I'm getting a "Lease renewed 3600 ip 94. W Sky Broadband contact details. Pat 11 months ago Router gone blank no phone or WiFi connection since 17 00 T12T3Y6 Dec 5, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. No known issues in your area. Aug 4, 2021 · THOUSANDS of Sky customers are facing issues with their internet. To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. " Feb 11, 2025 · If you're a Sky Broadband customer, you can test your connection below. Guaranteed speed is 30% of the subscribed speed, 80% of the time. As I am moving to a new home, I won't be at the property 24/7 but wish to be there when the router is expected to arrive. com. Here's what they mean. Speeds indicated are download and upload speeds. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). If someone has helped you then please click on the LIKES button in their post. Real-time problems with Sky broadband. Sky Aug 6, 2024 · As a Sky Broadband customer, you can download and use ‘Sky WiFi’, an app which allows you to connect to Sky’s UK-wide Wi-Fi hotspots - all for free and with unlimited usage. Broadband went down in locations across the country according to reports on Downdetector on Wednesday afternoon (August 4). I created the id, used the link, but when I clicked on it it always said there were issues tracking my order. Any ideas? With my Sky broadband not allowing me to watch even the basic video via Wi-Fi I wish I was in one of these areas , at least there would be a reason , instead of it just being slow slow and slower Oct 2, 2023 · If your Sky Broadband is down, call Sky at 0333 7591 018 for assistance or to report a problem. Sign in to begin. On average, new discussions are replied to by our users within 4 hours Oct 24, 2024 · I have an amber light on my Broadband hub for both voice and internet. Honestly Sky, I'm 68 retired now, but worked in top IT companies for 23 years so I understand good service from tech people and this was up there with the very, very best of explanation, engaging making sure I was at his level of explanation etc. when I go onto My Sky and ask it to check my Broadband it says everything is ok. Feb 8, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Jan 12, 2025 · @Billy921 @Kpps I would go through the Sky app and check the broadband status. Check Sky's broadband service status Call Sky's customer service: 0333 759 3029 Read tips on what to do when Sky internet is down Twitter: @SkyHelpTeam Facebook: Sky Read our review of Sky Broadband. Dec 17, 2024 · Due to unforeseen delays, I am only setting up my TV / Sky today (and not in October as I hoped) I've got so far and on the TV, it just says "checking your status" - but it's been like this for 45 mins now. 4 Ghz WiFi band. 6 Gbps download). New 24-month minimum terms for Sky Broadband and Sky Talk. Sky Outage Map. Standard prices apply after 24 months (currently £39. Follow instructions to connect by WiFi to your router. If not, you'll need to check with whoever supplies your broadband. Check status. firstly it says "Your Sky Broadband looks like it has a problem. The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. Sky hubs have lights that show if everything's working as it should be or where there might be a problem. Having logged on to 192. Sky offers satellite television service as well as broadband internet and home phone service. The technician then said that instead of two visits, one from OpenReac The latest reports from users having issues in Edinburgh come from postal codes EH6, EH9, EH7, EH1, EH3 and EH16. Real-time outages and problems for Sky Broadband. UK and Ireland. ” Under "Prefer to keep looking for help online?" choose "No, I want to get in touch. The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, SE1, SW4, NW6 and SE26. Requires broadband minimum speeds: 2. 50 pm for Sky Broadband Superfast 80 and £0 pm for Sky Pay As You Enhanced Wall to Wall WiFi Guarantee with WiFi Max: Requires Sky Broadband (except Sky Broadband Essential Plus) and WiFi Max. May 17, 2023 · Sky Broadband customers often rely on the router provided by the company; however, these devices may become outdated or less efficient with time. If you are experiencing problems with Sky, please submit a report below. The internet light flashes orange and the voice light is a solid orange. Not the account holder or can’t sign in right now? Use Service Status instead. 10Mb/s for Sky Broadband Superfast 35, Superfast, Full Fibre 75 and Full Fibre 100. our sky fiber broadband has been down since Jan 24th it came back briefly on Jan 27th but is gone again please can I get an update address W91dw73 in North Kildare Ireland. Sep 11, 2024 · Help for Sky Broadband & Talk. ph/kylaofsky Facebook Messenger: m. This is insane that not able to report an issue. I understand that once I click “SUBMIT,” the Technical Support Team will be informed of my case and no further action will be needed from my side. See outages and services in Visit the local version of Downdetector for the most relevant information 3 days ago · Sky Broadband / Stream is reportedly down for hundreds of users on February 17, 2025. Sign in to Service Checker to check for any known faults or planned work that might be affecting your Sky TV, Sky Broadband & Talk or Sky Mobile. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost . Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sky offers satellite television service as well as broadband internet and home phone service. Nov 18, 2024 · Sky has a broadband service status checker on its website that you can use by searching your landline number. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Jan 20, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Frequently read articles. I got a text message that asked about any issues that could be faced with the install, so I let Sky know that it was a flat. I have a Sky offers satellite television service as well as broadband internet and home phone service. Please do not PM me as they will not be responded to. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. It's a quick and easy way to make sure your Sky Broadband is running at its best. Pat 11 months ago Router gone blank no phone or WiFi connection since 17 00 T12T3Y6 Jan 29, 2024 · I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. Dec 31, 2023 · We keep losing connection to the internet, wired and wifi. Sky Broadband and Sky Talk: Subject to status. Go to Ask For Help, and select Service Advisory. Then around 5 minutes later, the box resets and everything comes back on normally May 29, 2024 · Since yesterday my internet has been down. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router On 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2. Sky Fibre areas. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Apr 15, 2024 · Is this affecting other broadband providers or just sky? About Sky Community Offers. About Sky Broadband. Popular help guides. When I have run the broadband checker as I have now it is coming back as ok but I can clarify it is not on. Discussions The latest reports from users having issues in Edinburgh come from postal codes EH6, EH9, EH7, EH1, EH3 and EH16. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sep 3, 2024 · My broadband is not working. The speed to your hub could be faster. Sky Broadband Hub. Make sure to have your 9-digit SKY account number ready for faster assistance. Sign in to check your products Sky Broadband & Talk. Just sign in with your Sky iD to get started. Staying safe online. me/myskyupdates 1 day ago · Hi there, I signed up for broadband but when I checked my order status it said there was an issue and I needed to speak to customer service, can you About Sky Community Offers Sky Community Wishing SKY customers to find a better alternative provider this 2025… and SKY, you can go to hell. Speeds vary by location. I have unplugged everything and restarted it, and it is still not working. Feb 13, 2025 · Changes to how we talk about Sky Broadband To help make things easier for customers to understand, we’ll now be describing broadband technologies as Copper, Part Fibre or Full Fibre. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 1:34AM BST (7:34PM Eastern Time on Feb 16). You can take the following steps as well if your sky broadband is down: For the most audible signal: Keep your sky broadband visible; don't leave it on the floor Nov 18, 2024 · We have Sky Broadband with a Sky Hub router, and since moving into our new flat 3 months ago, it has been consistently disconnecting at random times of day or night. I want to test my broadband again" Sky Broadband and Sky Talk: Subject to status. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost We would like to show you a description here but the site won’t allow us. If you get amber or red please follow the on screen instructions. Ive checked on Sky service status and they say there's an outage in my area since 18th September. Mar 12, 2024 · Our sky broadband has been dropping in and out for the past week or so. We have usually 55mbps and I am unable to work due to this connection. This has been going on for 30 minutes. Supposed to be able to exit my contract as it's been below my guaranteed speed for more than 3 days now. AlamyCustomers have reported issues with Sky broadband[/caption] The issue started just after 2pm as thousands of customers reported losing their broadband connections. Internet dropped from 75 to 43 all the week. Jan 12, 2025 · @Billy921 @Kpps I would go through the Sky app and check the broadband status. It then reconnects itself after usually a few minutes. See any issues that might be affecting Sky Broadband & Talk services. To run a network check, enter your Sky Talk phone number including area code. 5 days ago · Help for Sky Broadband & Talk. 6 days ago · Start a new discussion. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sky Broadband and Sky Talk: Subject to status. Please Note: I am not a Sky employee. Feb 12, 2025 · Sky Broadband live chat Sky Broadband also offers a live chat service. You can reach KYLA through: Viber: mysky. 0. Sky Store: Available on Sky Glass and Sky Stream. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router If you are on Sky Broadband you will be asked to press the WPS button on the Sky router. Sep 8, 2023 · How to find your Sky Broadband router stats ‎08 Sep 2023 12:47 PM by Mark-Br. If you get amber or red you need to follow the on-screen instructions. Sky TV. Is there no TV signal? Internet down? Here you see what is going on. Dec 10, 2023 · My phone landline has gone dead, so I tried check the service status on the sky website and it would only check the status of my broadband connection. 25Mb/s for Sky Broadband Ultrafast, Full Fibre 150, Full Fibre 300, Full Fibre 500, Full Fibre Gigafast. Sky is one of the “Big Four” broadband providers (the others being Virgin Media, TalkTalk and BT). It has been bouncing between 2 oranges lights to 1 orange light. You may also view your service status or check your account status on the Sky website. Originally the Sky Hub's Voice was showing Yellow and the internet light flashed yellow intermittently. The usually green lights on the hub turn orange, and the connection drops. Everything works fine with good speeds, then connection drops. So, before this started I check the line speed which was satisfactory and told me I had a broadband order that I could track. To use this, head to the Your Sky Broadband questions answered page and select the following options: Under "Still need a hand?" click “Yes, I still need help. An hour ago the connection dropped again. 111" aproximately every 24 - 26 mins - I think this is what the sky status checks webpage is detecting and reporting when i run the online diags and it says "connection stable - No". I am unable to contact any sky person to report this issue. Upgrading to a newer model or purchasing a third-party router compatible with Sky Broadband services might help improve the overall performance and stability of the connection. Former Sky Q, Sky+ HD and Sky+ customer. 2025-01-01 00:56:53 @macronikki We have no internet since this morning. 0 269611 views. Min. I clicked on the link and was shown only two orders for SKY Q upgrades (why 2, you may ask, but that is a longer story!) and no order for the broadband upgrade. 18+. Sep 16, 2024 · 55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1. No signal or is internet not working? Here you see what is going on. I have tried restarted the router, unplugging and plugging back in all cables as well as completely resetting my router. Interference Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Is Sky Broadband down or not working properly? Here you see what is going on. 1. This could include broadband and phone network outages, and technical issues that might affect your TV service. Alternatively, you can report or learn about any Sky outages by calling the provider's By ticking this box, I confirm that currently my internet connection is down, I am the Hey Broadband account holder and this is the first time I am reporting this outage. Dec 18, 2024 · Due to unforeseen delays, I am only setting up my TV / Sky today (and not in October as I hoped) I've got so far and on the TV, it just says "checking your status" - but it's been like this for 45 mins now. TalkTalk Broadband contact details Our handy service checker will tell you if there are any problems that might be interfering with your NOW services. Is there a way to find out the status of my phone landline and whether it would be fixed without contacting sky? Thanks Add your postcode or address for a more detailed view of what is happening at your location with Sky TV x User denied geolocation access, please reset location settings and press allow to continue Sky Broadband and Sky Talk: Subject to status. 269611 views. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost SKY Online Application Form * indicates required Select a Plan * - select option - Cable Broadband Bundle (Cable + Broadband) Bundle (Cable + Broadband + ABS-CBNmobile MHP) Aug 10, 2024 · 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post Post 15 of 16 Discount for 24 months on Sky Broadband Superfast 80 (£27 per month (pm) including line rental) and Sky Pay As You Talk (£0pm). 95). Set-up fee: £0 (Usually £19. Available in select Metro Manila areas. There are no known issues affecting your Streaming TV service. Sky is renowned for it’s comprehensive TV services, but also provides a wide range of complementary broadband services. Jun 18, 2022 · Hello, I've recently purchased Sky broadband but am not able to track when the router will arrive. Between them the Big Four provide more than 90% of UK broadband connections. 1 day ago · Highlight Status and then select Reset on the right hand side. . Test Your Broadband Check your broadband speed and get tips to improve performance online. Mar 20, 2024 · I am running the broadband service checker in the iOS app. The first time I raised a fault through the My Sky app and an Openreach engineer was required. Despite Sky broadband guarantee this means absolutely zilch. It then allows me to use the wifi for 10-20 mins before Mar 20, 2024 · I am running the broadband service checker in the iOS app. However, when I try to access the Order Tracking page, I cannot see any order 3 days ago · Highlight Status and then select Reset on the right hand side. UK’s most reliable broadband technology: Ofcom UK Home Broadband Performance report September 2023. Nov 2, 2024 · When I got home i power cycled the sky hub and regained connection. 2 days ago · I have paid the £5 upon ordering and I have not heard back since then. I've had one issue in the past with the ONT and it was an external network fault. cgndt evptdog zwf artqm zzp gzen hsmv reqhegas cijs qpn zenhxzd oltbcgdn zdicpe pjfzo npbo