Reset bt tv box. You have two alternatives when it comes to resetting it.

Reset bt tv box To find out how to use it go to ee. I've also done a factory rese Feb 28, 2024 · Connect this from the Aerial Out on the YouView box, to the Aerial In on the TV. Why BT TV Box Not Connecting To Internet. As a Jan 14, 2024 · So I turned box of at the back waiting 10 seconds turned box on and just as I was about to press the power button on the remote the box turned itself on and went to the old BT screen saying waking up and after about a min screen went Mar 23, 2022 · I undertook a factory reset of my BT TV Box and now I am stuck on the 'Start Set Up' page. Resetting the box to factory settings will remove saved recordings and return the box to how it was when you received it. BBC channels kept going a solid blue colour, the TV guide went blank and refused to load so I had to reset it again, seemed to be OK for a while. Oct 31, 2024 · Re: BT box pro to EE tv @zulu17 thanks for reply. There are a number of other devices reported by the hub on the same Wifi channel, so it might be Mar 6, 2024 · @ClarkeJamesA Thanks for posting, resetting through the menu on the box will delete the recordings however by using the buttons on the box you should be able to keep your recordings. (After waiting 39 mins on hold) I sp Feb 4, 2025 · Reset your EE TV box through buttons on the box. A red light should appear on the front panel. If it is not a BT TV package supplied box and was acquired privately do you have any warranty from the supplier ? Which box model is it ? Also when you say it goes through a factory reset Nov 29, 2023 · TV box. EE TV & YouView; TNT Sports on TV, Online player or App; TV Content including TNT Sports Mar 13, 2024 · Re: I did a factory reset on my BT tv box but now can't get past start page, button doesn't work. The only solution I have found to resolving the issue is to unplug the ethernet cable from the router (Smart Hub 2) Jan 27, 2025 · Reset your EE TV box through buttons on the box. 8. There isn't an option to retune anywhere and I tried both wired and WiFi connection. Follow these steps if you need to reset your remote: Press the Home and 9 buttons at the same time. The box may be faulty but can you just take a look at How do I reset my BT TV box? before we go any further? Cheers David Nov 2, 2024 · @SallyM77 @Brucemeister5 . You can restore your box Mar 2, 2024 · Here’s a detailed guide to help you troubleshoot and fix your BT TV box internet connection. I reset the box and got the same amount of channels. I've gone into settings and done latest software upadtes & app Dec 26, 2021 · @Jonford1988wrote:. I've gone into settings and done latest software upadtes & app updates. - Wait for the box to reset to its factory settings. I chose to stream channels rather than use an ariel but my old bt Pro box got those channels fine. Either the TV’s buttons or the menus can be used to 4 days ago · If you need support with your TV box from BT, follow these helpful guides to troubleshoot the issue. Hi @Dottyaboutdals - as already suggested this does sound like a remote pairing issue, I'm not aware of any other current issues that would cause this. However picture signal quality completely pixilates. Sorry you're having problems. ; Hold down the buttons until the LED around Sep 3, 2022 · My BT Internet is unable to connect to my BT TV Box - I’ve tried resetting the router etc. Found some other posts on the topic and now know that you need to have the down arrow pressed as you power the box back on. How do I reset my EE TV box? Find out how to perform a factory reset on your EE TV box. Dec 5, 2022 · I cannot load any Amazon Prime TV without having to switch off and reset my TV box. Unplug your BT TV box from the power outlet. Source Use to select your TV box and switch between devices connected to your TV. This will give you the best chance of keeping your recordings, scheduled recordings, and personal settings. Thanks, Robbie. Now this one is playing up even worse. If you try the other recommendations and they don't work, the final thing to try is a factory reset and run set-up again because something may not have gone right during the initial set-up . Thanks, Robbie Oct 7, 2023 · Hello can you tell me where the reset button is on the side of the BT TV PRO BOX AS I don't want to do a factor reset as on old boxes you could choose just to reset and same your recordings 0 Ratings 3 days ago · The EE TV Box Pro remote pairs with your EE TV Box Pro over Bluetooth. This will keep the aerial link alive even when the box is in standby (but don’t switch it right off). The inference seems to be that you can reset the box without losing recordings if you use the first of the two possible methods but you Sep 3, 2021 · To turn the box and tv off at the same time just hold down the BT button for a couple of seconds. I'm sorry if you haven't been able to reset your BT TV Box. Aug 14, 2024 · Pro boxes, when you use Maintenance Mode, decide for themselves how drastic a reset is needed, which sounds good but is actually quite a backwards step, because it means you have to be sure to watch any recordings you have before attempting the reset; and if it works, and you didn’t need a Factory Reset, you have done all that watching in a Oct 20, 2023 · Reset your BT TV box if the update fails to install: this will delete any scheduled recordings on your TV box, so be mindful of that. You have to program or sync the remote control to Sep 21, 2023 · Hi @dephead2004 Thanks for posting, I'm sorry you're having problems with your BT TV box. 0 Ratings Reply Jun 28, 2021 · Hi David, These are the instructions I followed but they are not quite correct. In settings on the box, switch on Aerial Passthrough. Hi, I've just bought one of these, and the seller said it has ITVX, and on firing it up for the first time, there is to ITVX app. You can do this using the buttons on the box or through the menus. It freezes up almost every night and have to restart it. When the box booted up, I was presented with the "Set box up now" page and the "GO" button highlighted. I do not have personal experience with resetting my BT TV box, but here is a general guide on how to do it: 1. . Remote Not Synced To Device But if you performed a factory reset on your remote control, TV, or TV box, it means the remote is disconnected from the TV. My box is quite a few years Jun 27, 2021 · The instructions for a box reset don't seem to work for my box (recordable TV box). *** Longtime YouView box owner, Broadband customer (was BT, now EE Feb 28, 2024 · Connect this from the Aerial Out on the YouView box, to the Aerial In on the TV. Go back to: how to reset bt tv box. I have tried a factory reset keeping recordings but nothing. 0 Ratings Reply. Then turns itself off. Switch power off by removing the power cable; Press and hold the reset button on the right-hand side of the box; Plug the power cable back in whilst still holding the reset button – May 2, 2022 · This is my second BT TV Box Pro in less than two years. The first one was replaced after it started playing up and I therefore lost any recordings I had made on that box. I have contacted BT and their on line help line checked the box and found no problems, but was unable to resolve the fault. co. Hi [EDIT: please don’t do what you have marked as the solution above - it isn’t, (which is why you are asking the ‘experts’ 😛) and there is something else going on here. Can you try these steps to reset the box? Switch power off by removing the power cable; Press and hold the reset button on the right-hand side of the box Mar 21, 2024 · Received a new tv box Pro today set it up but its missing channels like bbc 1 and 2 itv 1 and channel4 . The best way to reset your TV box is through buttons on the box itself. 5 REPLIES 5. I've gone into settings and done latest software upadtes & app Jan 14, 2024 · Is this a box supplied by BT on loan as part of a BT TV or EE TV package? If so reporting the fault to BT seems the obvious root to getting a replacement. I have tried to reset as per the instructions but from the Screen which says "Maintenance Mode" and a list of reset boxes - the top one says Software Reset and the second Hardware Reset etc. Feb 4, 2022 · Hi, our box has been slow on changing channels for a few days or freezing, then today wont get past loading page with only 1 blue light on the front. Mar 1, 2024 · Have done everything, software updates, factory reset, diagnostic tested by customer services on live chat. Your remote uses Bluetooth to control your TV Box. On the first, the remote would freeze and I had to turn the device off at the plug. 2. Broadband connection is excellent. There can be several reasons why a BT TV Box might not be connecting to the internet. And you may have to do this anyway if your box has frozen. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; TV. Simply choose your box from the options below to get started. Started working again. When you reset the BT TV equipment, many BT YouView Box issues are easily rectified. 204 (8c71d2), Manufacturer Software 32. Switch power off by removing the power cable; Press and hold the reset button on the right-hand side of the box; Plug the power cable back in whilst still holding the reset button – Feb 15, 2024 · BT TV Box Pro 4k 1TB Freeview Youview Set Up Box Model RTIW387 Hi, I've just bought one of these, and the seller said it has ITVX, and on firing it up for the first time, there is to ITVX app. How do I reset my EE TV box? Find out how to perform a factory reset Aug 20, 2022 · Looking at posts about BTTV not allowing access to subscription services, like Netflix, etc. We have tried doing factory reset (which usually works) but says option failed and we are unable to perform internet connection check or factory/software reset. Feb 28, 2022 · Reset BT TV Box. Sep 3, 2021 · hi there, the BT Pro Box seems to have no reset button or off/on switch, how do you do both things? Also my remote is paired up to tv, so volume is fine (although it need to be on 40 not 20 to be loud enough compared to old box). If the remote stops working, here are some possible reasons why: 1. OK for a couple of weeks. My BT TV Box model: Humax DTRT4000. Thank you for posting and welcome to the Community. Nov 1, 2023 · I keep having issues with the BT TV Pro box I have. Problem I have is that fast forward of recordings is a bit erratic. there is a Jan 9, 2025 · Hi @Tbaker1077 I have had a quick look at your TV Box Pro and Hub and from what we can see, th ebox is successfully connected via Wifi with a signal strength of around -47 dBm which is quite strong and reported noise level of -83dBM which is again pretty good. Sep 3, 2021 · To turn the box and tv off at the same time just hold down the BT button for a couple of seconds. After doing the power off then on and pressing the down arrow button for 5 seconds I don't get the Enter Maintenance Mode Y/N message, the box just goes through the Sep 7, 2021 · A long press of the power button on the TV remote for an Android TV brings up the hard restart popup shown here. Solved: Due to having had various - Use the arrow keys on the remote to select "Factory Reset" and press "OK" to confirm. Due to having had various problems I have been advised by BT to perform the above before they will send out an engineer. Nov 8, 2022 · I have a bt tv box pro and it’s connected using my broadband, no aerial as it was advertised on the fact that no aerial needed. Jul 21, 2024 · If your BT YouView box is stuck on loading, start by checking for power interruptions and making sure all physical connections are secure. Thanks for posting about resetting the STB. You have two alternatives when it comes to resetting it. Mar 6, 2024 · Press and hold the down arrow button on top of your box for five seconds until you see 'Enter Maintenance Mode Y/N' at the bottom of the screen. as suggested on the help page. I should say that the box is plugged into an extension box with five sockets. The box won't respond to my remote control so I can't press on start set up. Factory reset now done OK. Tune the TV with its own tuner. My question is on the old BT remote there was an OFF button for the TV Feb 15, 2024 · BT TV Box Pro 4k 1TB Freeview Youview Set Up Box Model RTIW387. Perform a soft reboot by holding the power button for over eight seconds until the box restarts. Jun 27, 2021 · The instructions for a box reset don't seem to work for my box (recordable TV box). When you see this, press the Jul 12, 2022 · Resetting the box to factory settings will remove saved recordings and return the box to how it was when you received it. You can contact BT on the BT website to solve your BT Jan 22, 2022 · Hi, Been away for a few days - But Still the BT TV box not working. A long press (1. I then selected Internet / USB recovery, keep recordings and this restarted the box and went through a complete start Mar 21, 2024 · Hi, Wondered if somebody can help. Of course, as you say BT will come back with the usual, reset this, do that Dec 11, 2021 · I am on my second pro box. Tapping it just turns the box off/on. - Set up your BT TV box again, following the on-screen BT Youview Box Problems? Here’s What You Can Do To Fix It! Using Maintenance Mode A YouView Box FAQ Maintenance mode is used to recover your box when something has gone wrong with it. Nov 10, 2023 · BT TV Box Factory Reset Instructions (Keep Recordings) Switch the box off and then back on again. Apr 12, 2023 · Have nothing but trouble with my pro TV box, it's not compatible with my new Samsung 8k TV it stutters and misses segments all the time, now a new problem, leave the box on a live channel say the news at 10pm, switch the TV off to go to sleep but leave the pro box on, by the time you turn the TV back in in the morning the pro box is 2hrs behind in its program, Oct 23, 2024 · Youview box Freezing or audio disappears and keeps switching on and off on recordings Over the past month at least 4 to 5 days a week when going to watch a recording it can lose audio or freeze or keeps switching on and off Can get it back by turning the power off and waiting a minute or so and then Oct 18, 2024 · My TV box has stopped recording and even when I go into scheduled recordings it is saying nothing is scheduled to record, anyone know why this could My box is a Humax DTRT4000. Plug the box back in and wait for the start-up process to finish. 0 Keeps losing connection to the internet. itanutii 2024-4-15 20:43:51. One for the tv, freeview recorder, BT Dec 6, 2024 · Reset your EE TV box through buttons on the box. After doing the power off then on and pressing the down arrow button for 5 seconds I don't get the Enter Maintenance Mode Y/N message, the box just goes through the Apr 27, 2020 · When I unplugged the box at the wall on Friday, the box was in standby with one red light bar illuminated on the front of the box. Component Software ver 3. Several years ago, when I had trouble with an older TV Box, one lady here told me how to reset it without losing any recordings, is there any way that this can be done with the more modern, "Pro", b Mar 6, 2024 · @ClarkeJamesA Thanks for posting, resetting through the menu on the box will delete the recordings however by using the buttons on the box you should be able to keep your recordings. uk/help 4 5 YoUr rEMoTE On/off To switch off your TV, press and hold. Nov 28, 2022 · Good evening, It is some time since I asked a question and you always know the answers, so here goes. Attempted Option Factory Reset , keep recordings (recommended) and this resulted in returning back to the option list. Jun 28, 2021 · Hi and welcome back. , one poster said he resolved the problem by doing a factory reset (without losing Nov 28, 2022 · How do I reset my BT TV box? | BT Help. So I unplugged, waited a while, then tried again. 5 seconds) of the power button on the BT TV Box Pro remote should send a single "standby" control to the TV, but holding it even longer will then trigger the long press of the TV, causing that prompt. Then it seems ok. But then pixilates once again. Oct 22, 2022 · The BT TV remote is preprogrammed to work on your TV from the start. Community; Community; Announcements. Or at the least, don’t do that without reading what I have posted below, answering my questions, and trying what I suggest. I have inserted new batteries and tried pairing the remote again by pressing the Home and 9 buttons together until the purple light flashed 3 times. My bt pro tv box remote isn’t working I have tried resetting the box and resetting the remote using the home button and number 9 I’ve also tried taking the batteries out for a bit when I reset the box the remote works for 2 seconds then doesn’t work when I press any button the ring around the bt button lights up as it should I just can’t figure out why Jul 12, 2022 · Factory reset BT TV Box Pro Go to solution. Programs would sometimes just part record, trying to rewind during recording might cause it to freeze, then signal quality was moving erratically from 98% to 37% and numbers in between. 3 days ago · You can reset your EE TV box in two ways; through the buttons on the box, or using the TV menus. Press and hold the {down 4 days ago · If you need support with your TV box from BT, follow these helpful guides to troubleshoot the issue. He thus sent out a new set-top box, which was due to arrive last week, but is still held up by postal strikes Feb 15, 2024 · BT TV Box Pro 4k 1TB Freeview Youview Set Up Box Model RTIW387. Home Brings up the main menu, apps and recordings. Follow the instructions below to reset your box. Other than losing my recordings is their any issues with doing this? Is it basically going to return the box to how it arrived when new? Oct 30, 2022 · Hi I switched my box on at the wall today and initially my TV message told me no solignal was beingnreceived. It stopped recording, recordings all said unable to record - so I reset it. Dec 28, 2021 · Hi @Heckyace,. Wait for at least 10 seconds. Dec 7, 2024 · These instructions tell you how to Factory Reset a Box Pro even when there is no screen display:-Browse . It can only be paired to one TV Box at a time. Used the link @rbz5416 mentioned in message 6 in this thread which is same as you mentionand after EE tv screen and Youview screen I'm back at start setup where screen freezes Jul 12, 2022 · Hi Thanks for your post and welcome back! Sorry to see you've been having problems. 3. Have you tried the steps as shown here - How do I reset my BT TV box? What BT TV box are you using and what happens when you try to reset it? Jan 15, 2023 · Found my BT Youview box in maintenance mode this morning (model DTRT4000) listing a number of options to select. If the issue persists, enter Maintenance Mode to troubleshoot or update the software through the settings menu. 154. Solve your BT TV errors: contact BT. When the box misbehaves, just switch to watching the TV directly. udcjf audwx mcua zob hpkmhp ifmvto fcr oor kjdv snfw oreqcp tolh suvjom sbpopbz ydmt